Optimize your online store with
PrestaShop’s Official Marketplace!

I confirm my contact details to continue

Yummy, your shop will love it! Your product was added successfully to your cart

Chatra Live Chat Integration

Chatra Live Chat Integration Module

Developed by Community developer
  • PrestaShop
    1.3.0.1 - 1.7.1.2
module - Support & Online Chat - Chatra Live Chat Integration - 1
module - Support & Online Chat - Chatra Live Chat Integration - 2
module - Support & Online Chat - Chatra Live Chat Integration - 3
module - Support & Online Chat - Chatra Live Chat Integration - 4
module - Support & Online Chat - Chatra Live Chat Integration - 5
module - Support & Online Chat - Chatra Live Chat Integration - 6
module - Support & Online Chat - Chatra Live Chat Integration - 7

Overview

Talk with visitors on your website. Live chat & offline messaging for businesses.

What this product does for you

Customer relations Improve customer relations

Chatra is made to increase online sales but in a friendly, helpful way. Just because software is designed for business doesn’t mean it has to be clunky and corporate. You can’t grab a coffee with every single potential customer, but we think that Chatra is the next best thing.

  • Keeps conversation history, even including unsent messages. -  Conversations are saved, just like on a smartphone, for both you and your customers, even if they close their browser.
  • Get inside their head - Save time by preparing answers while visitors are still typing and impress them with the speed of your reactions.
  • Has the capability for group chats. -  Agents can access all conversations, including those assigned to other team members, and lend a hand when needed. Customers don’t expect this, and it makes your team look super attentive!
  • Works everywhere - Chatra works on everything, even a Nintendo 3DS.
  • No more nameless visitors - Chatra automatically generates colors and names for website visitors to make it easier for agents to keep track of them.
  • Encrypts everything - What happens in Chatra stays in Chatra, thanks to SSL-enсryption.
  • Intelligent chat distribution - Conversations are taken by the first to react. If an agent doesn’t answer in a certain timeframe, the chat is offered to all online team members.
  • Unlimited chat review - Any number of agents (irrespective to the plan) can see what’s going on online and start chatting instantly as soon as somebody else quits. You can also use your iPhone to review chats while answering someone on your computer. If something urgent comes up on iPhone, you can switch which device you’re answering from instantly.


Your support team agents aren’t robots, and neither are your potential customers. So why do so many pieces of live chat software treat them like they are? Helpful features are a good start, but they’re not enough for great communication. That’s why we’ve done our best to add a little magic to Chatra to make it really special.


Features

  • Agent accounts
  • Agents online
  • Concurring chats
  • Multilingual chat widget
  • Use on multiple websites
  • Offline messaging
  • Complete conversation history
  • E-mail chat transcripts
  • Group chats
  • Typing indicators
  • Read receipts
  • Notifications
  • Agent names, titles and photos
  • Basic visitor info
  • Chat notes
  • Widget customization
  • SSL-encryption
  • Google Analytics integration
  • Browser dashboard
  • Windows & Mac desktop apps
  • iOS & Android mobile apps
  • Developer API
  • Targeted chats (triggers)
  • Detailed visitor info
  • Typing insights
  • Intelligent pre-chat form
  • File transfer
  • Saved replies
  • Invisible mode
  • Visitor banning
  • Delete chats
  • Chat Ratings
  • Chat Reports
  • Slack integration
  • Help Scout integration
  • Front integration
  • Outgoing Webhooks

Support and updates

You automatically get 3 months of support for this product.

For 90 days after your purchase, you can enjoy technical and feature support, as well as access to updates available for this product.


Make sure this product runs well on your store for 12 months with Option Zen!

With Option Zen, you get access to ALL updates for the product for one year following purchase. Support from the product developer is available by email to answer all your technical and feature-related questions.


What is Option Zen?


Option Zen includes two services:

  • Unlimited after-sales support during the period covered by the option
  • Access to all updates for the product during the period

Option Zen is available at a discount when purchasing this product, but, if you miss out, you can also buy it via your customer account later. It is valid up to one year following the date of purchase of your product. The earlier you buy it, the longer you can enjoy it!


What does it include?


The following are included in Option Zen:

  • questions about using the module/theme;
  • solving technical problems related to the module/theme;
  • access to all module/theme updates.

The following services are not included in Option Zen:

  • customization and special development;
  • installing and updating the module/theme;
  • solving problems concerning third-party services, hosting, the server, or the PrestaShop software.

Other


Recommendation

Read the docs

What your customers will like

Fast
Secure
Reliable
Scalable
Enjoyable
Unbeatable

Installation

  • Download the module from your account
  • Go to your shop's dashboard
  • Go to Modules
  • Click Add Module and select the archive you've downloaded from your computer
  • Install the module
  • Frequently purchased together

    Chatra Live Chat Integration
    Categories Dashboard
    Countries Dashboard
    • Community developer Developed by

      PrestaShop v1.3.0.1 - v1.7.1.2 Compatibility

    • PrestaShop Developed by

      PrestaShop v1.6.0.4 - v1.7.2.2 Compatibility

    • PrestaShop Developed by

      PrestaShop v1.6.0.5 - v1.7.2.2 Compatibility

    $109.97 Add all three to cart

    Items from the same developer - Show more details

    What's New in Version 1.0.0(12/21/2016)

    • Initial release

    About the developer

    Community developer

    Question?
    Need help?

    This developer answers your questions in:
    en fr it es

    $39.99

    Benefits:

    • 3 months of free support (Learn more)
    • Developed by a Top Developer
    • Documentation included
    • Compatibility v1.3.0.1 - v1.7.1.2

    • Version 1.0.0 (12/21/2016)

    • Already translated into en cs de es fr hu nl pl pt ro ru

    Questions? Contact the developer
    This developer answers your questions in:

    en fr it es