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Necessary update of your password on PrestaShop Addons

Hello,

You are currently the holder of an Addons account created from your Paypal account, which allows you to connect to our marketplace.

In order to increase security and simplicity, we are implementing a single authentication system. Therefore, signing in with PayPal won’t be possible on our marketplace, from April 2nd on. Read morearrow_right_alt

To continue to access your personal space on PrestaShop Addons, we simply invite you to reset your password as of now by clicking on the link below.

You will receive a new password allowing you to directly sign in to your Addons account, without using PayPal. Once logged in, you will be able to change this password in your personal space.

Your Addons account will not be affected in any way by this development.

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Your data will be transferred to the Partner when you download this module.
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Velaro - Live Chat Module

Price
$59.99 $87.99
Velaro - Live Chat

Velaro - Live Chat Module

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Integrating customer engagement software with your website is simply the best way to engage your customers in real time.
From V1.3.0.0 to V1.7.6.7
  • Item only
  • Zen Option
  • check_circle3 months of support
  • check_circle12 months of support
  • check_circleUpgrades and future features
  • check_circleSecurity updates
Price
$59.99 $87.99

Overview

Integrating customer engagement software with your website is simply the best way to engage your customers in real time.

What this module does for you

headset Improve customer relations
Velaro is Enterprise Live Chat Software. For more than a decade, innovators in eCommerce, higher education, healthcare, technology and more have trusted us to boost sales, drive customer satisfaction and increase operational efficiency. Any live help platform can do the simple stuff. Only Velaro gives you the tools to Make Every Chat Better Than the Last.
Live chat isn’t just a doorbell to your website. It’s a critical engagement point, giving customers a direct line to your sales and support staff. Do it right and they’ll be thrilled. Do it wrong and they’re heading somewhere else. Velaro makes it easy for visitors to engage with your team – and just as easy for your agents to deliver what they need.
Velaro lets live chat agents engage website visitors based on their current behavior or according to pre-defined business rules. Customize your proactive chat workflows and customize the look and feel of your invites however you like. Turn nibbles into leads, and abandoned carts into sustainable revenue.

What your customers will like

  • Fast
  • Secure
  • Reliable
  • Scalable
  • Enjoyable
  • Unbeatable

Installation

  • Download the module from your account
  • Go to your shop's dashboard
  • Go to Modules
  • Click Add Module and select the archive you've downloaded from your computer
  • Install the module
  • You have a question ?

    This developer answers your questions in:
    en, fr, it, es, cs, de, nl, pl, tr, pt, ru, zh

    Technical sheet

    Latest update

    03/04/2020

    Available in

    en, cs, de, es, fr, hu, nl, pl, pt, ro, ru +5

    PrestaShop Compatibility

    V1.3.0.0 - V1.7.6.7

    Module version

    V 1.2.0

    Number of downloads

    0

    Documentation

    Included

    Developer

    Community developer

    Developer languages

    en, fr, it, es, cs, de, nl, pl, tr, pt, ru, zh +8

    Paid external service

    Yes

    Category

    Support & Online Chat

    Features

    • Click to Chat - It doesn’t get more basic than this: Offer users the ability to chat with a customer service rep, improving customer satisfaction, increasing conversions and maximizing staff productivity. Velaro click-to-chat windows and calls to action are completely customizable, so they’ll always match your brand.
    • Social Network Integration - Give agents an instant 360-degree view of customers by pulling in information from social media networks like LinkedIn, Facebook, Twitter and Google+.
    • Surveys - Create custom surveys to ensure your organization is collecting the right information from website visitors. Velaro offers a variety of surveys include pre-chat, post-chat, agent unavailable, and individual agent surveys. All survey submissions are attached to the chat and fully accessible from within our world-class reporting services.
    • Personal Canned Messages - Pre-written canned messages are the key to agent efficiency. With Velaro, you can save frequently used responses and give CSRs instant in-window access via an unparalleled tagging and lookup service.
    • Customizable Buttons and Chat Windows - Match your organization’s branding with Velaro’s fully customizable chat buttons and windows.

    Recommendation

    Read the docs

    What's New in Version 1.2.0(03/04/2020)

    • Updated

    Legal compliance

    GDPR compliance

    This module is compliant with the European General Data Protection Regulation

    Support and updates

    You automatically get 3 months of support for this product.

    For 90 days after your purchase, you can enjoy technical and feature support, as well as access to updates available for this product.

    Make sure this product runs well on your store for 12 months with Option Zen!

    With Option Zen, you get access to ALL updates for the product for one year following purchase. Support from the product developer is available by email to answer all your technical and feature-related questions.

    What is Option Zen?

    Option Zen includes two services:

    • Unlimited after-sales support during the period covered by the option
    • Access to all updates for the product during the period

    Option Zen is available at a discount when purchasing this product, but, if you miss out, you can also buy it via your customer account later. It is valid up to one year following the date of purchase of your product. The earlier you buy it, the longer you can enjoy it!

    What does it include?

    The following are included in Option Zen:

    • questions about using the module/theme;
    • solving technical problems related to the module/theme;
    • access to all module/theme updates.

    The following services are not included in Option Zen:

    • customization and special development;
    • installing and updating the module/theme;
    • solving problems concerning third-party services, hosting, the server, or the PrestaShop software.

    You have a question ?

    This developer answers your questions in:
    en, fr, it, es, cs, de, nl, pl, tr, pt, ru, zh