Optimize your online store with
PrestaShop’s Official Marketplace!

I confirm my contact details to continue

Yummy, your shop will love it! Your product was added successfully to your cart

REVE Chat -  Live Chat Software

REVE Chat - Live Chat Software Module

Developed by Community developer
  • PrestaShop
    1.5.1.0 - 1.7.2.2
module - Support & Online Chat - REVE Chat -  Live Chat Software - 1
module - Support & Online Chat - REVE Chat -  Live Chat Software - 2
module - Support & Online Chat - REVE Chat -  Live Chat Software - 3
module - Support & Online Chat - REVE Chat -  Live Chat Software - 4
module - Support & Online Chat - REVE Chat -  Live Chat Software - 5
module - Support & Online Chat - REVE Chat -  Live Chat Software - 6
module - Support & Online Chat - REVE Chat -  Live Chat Software - 7
module - Support & Online Chat - REVE Chat -  Live Chat Software - 8
module - Support & Online Chat - REVE Chat -  Live Chat Software - 9

Overview

REVE Chat is a cloud based live chat platform that enables businesses with online presence to proactively engage with website visitors.

What this product does for you

Productivity Improve customer service management

  • A simple and highly customizable Live chat solution.
  • Get detailed information about each and every website visitor before initiating a chat.
  • Live chat with multiple visitors simultaneously and hence reduce the need of additional resources.
  • Receive valuable customer feedback during and after each live chat session and improve the quality of your service.
  • Proactively engage to assist website visitors in real-time before they leave your website being frustrated.






Features

Proactive Chat:
You can initiate chat sessions with your website visitors anywhere on your website to offer instant assistance.

Chat Monitoring:
REVE Chat allows to monitor how your agents are performing and check the detailed chat conversations between your website visitors and agents in real-time.

Facebook Chat Integration:
It allows your customers to interact with you directly on your Facebook company page.

Make Audio/Video Calls:
Enable your website visitors to make audio/video calls directly to your customer support agents within the website itself.

Analytics:
Includes detailed reporting and analytics that measure several aspects like the total amount of time spent by a website visitor on each chat and his geographic location, IP address, the overall activity of your agents, conversion tracking, track of transcript reports, monitoring chat history and many more.

Queuing:
With this chat software handle chat requests efficiently when all your agents are busy. REVE Chat software gives information to website visitors regarding their waiting time in the chat queue.

Support and updates

You automatically get 3 months of support for this product.

For 90 days after your purchase, you can enjoy technical and feature support, as well as access to updates available for this product.

Installation

Upload the Module
  • Download the REVE Chat Prestashop Addon
  • Login to your Prestashop administration and go to 'Modules and Services' (or ‘Modules’ depending on your Prestashop version).
  • On the "Modules" page click on "Add a new module" and choose the downloaded REVE Chat Prestashop modules zip file and click on 'Upload this module' button to upload the file.
  • Once uploaded, you will see a message as 'The module was successfully downloaded'. 

  • Install the Addon
  • On the 'Modules' page, search "REVE Chat" in 'Modules List' section. Make sure you have selected 'Installed & Not Installed', and 'Enabled & Disabled' filter.
  • Click on 'Install' button and you will see 'Module(s) installed successfully message' on top of the page.

  • Configure
  • After the module is successfully installed, you can find the 'configure' option.
  • Please wait for the sign up page to completely load.
  • Fill in the form to Login / sign up to your REVE Chat account and click on "Save".

  • Frequently purchased together

    REVE Chat -  Live Chat Software
    Dashboard - Payment means
    Easy order preparation
    • Community developer Developed by

      PrestaShop v1.5.1.0 - v1.7.2.2 Compatibility

    • PrestaShop Developed by

      PrestaShop v1.6.0.4 - v1.7.2.2 Compatibility

    • PrestaShop Developed by

      PrestaShop v1.4.0.1 - v1.6.1.17 Compatibility

    $114.97 Add all three to cart

    Items from the same developer - Show more details

    What's New in Version 1.0.2(08/07/2017)

    • Update the version content and modify the chat script...

    About the developer

    Community developer

    Question?
    Need help?

    This developer answers your questions in:
    en

    $39.99

    Benefits:

    • 3 months of free support (Learn more)
    • Documentation included
    • Compatibility v1.5.1.0 - v1.7.2.2

    • Version 1.0.2 (08/07/2017)

    • Already translated into en

    Questions? Contact the developer
    This developer answers your questions in:

    en