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Gosquared - Live Chat and Real-time analytics

Gosquared - Live Chat and Real-time analytics Module

Developed by Community developer
  • PrestaShop
    1.4.0.1 - 1.7.1.2
module - Support & Online Chat - Gosquared - Live Chat and Real-time analytics - 1
module - Support & Online Chat - Gosquared - Live Chat and Real-time analytics - 2
module - Support & Online Chat - Gosquared - Live Chat and Real-time analytics - 3
module - Support & Online Chat - Gosquared - Live Chat and Real-time analytics - 4

Overview

GoSquared - Mission control for your business
Accurate real-time analytics. Say hello to your visitors, users and customers.

What this product does for you

Traffic Analyze website traffic

  • Live Chat - The instant, personal and easy way to talk to your customers.
  • Analytics - The world’s most accurate real-time analytics dashboard.

  • Why choose our module:
    We build user and platform friendly modules;
    All our developers are certified by PrestaShop;
    We can make custom modifications for the module and for your shop - contact us;

    Features

    Analytics - The world’s most accurate real-time analytics platform

    • Instant Notifications - Be there for every traffic spike, and every blip of downtime. Instant Notifications via email or Slack ensure you’re always the first to know when your website is on fire.
    • Minute-by-minute Timeline - See how your website traffic fluctuates minute-by-minute with Timeline in the Now dashboard. Traffic spikes, blips, and downtime have never been clearer to spot.
    • Traffic Sources - Instantly see when sites start sending you traffic and be ready to join the conversation. Whether it’s a Tweet, a blog post, or even just a comment – be on top of it.
    • Engagement. Measured - GoSquared accurately measures time on site and visitor activity for all of your visitors. See in real-time, how many of your visitors are actively engaged and how long they're spending online.
    • Jump on hot content - Throughout the day individual pages, products, and articles can suddenly become popular without any warning. GoSquared tells you instantly when a page is popular, so you can jump on it, check it, and maximise its popularity when it matters most.
    • Beautiful, clever reporting - Trends and Ecommerce Analytics make it easy to report on your website performance. GoSquared gives you simple email reports sent to your inbox every morning, and a dashboard your whole team will understand.
    • Easy Comparisons - With no setup necessary, GoSquared compares your selected time frame with the past, so you can see if you're up or down on your key metrics such as total pageviews, visitors, and even revenue.
    • Smart Predictions - Based on past performance, GoSquared can help you predict the future. Trends and Ecommerce Analytics automatically give you an estimate of key metrics for the current day, week, and month.
    • Daily Email Reports - Start every day with your key metrics already in your inbox. From your top traffic sources, to the day's revenue figures, your GoSquared Daily Report is the one email you'll wantto receive every morning.
    • Easy Team Sharing - Data driven teams make better decisions and with GoSquared’s unlimited team sharing you can get the whole team on the same page. Analytics is no longer just for the data scientist, it’s for the whole team.
    • Web analytics without the training manual - Trends is the fastest way to grab simple, easy-to-understand reports on your website traffic. From visitor numbers, to traffic sources, to trending hot content, and everything in between — Trends makes it easy to report on the metrics you need.
    • Daily Email Reports - Wake up every morning with a beautifully-presented summary of your website performance delivered to your inbox. No complex setup needed — like everything in GoSquared, it just works.


    Live Chat - The instant, personal, and easy way to talk to your customers.


    • Build stronger relationships with customers - Messaging with your visitors and customers is faster, easier, and all-together more natural than speaking over email.
    • Increase conversion and be there to help when needed - People visit your website every day and struggle to find what they need. Sometimes, they just want to ask for help. If you're not present, they're likely to leave and never come back.
    • Provide faster, frictionless help and assistance - You might as well build a wall between you and your customers, if you still force people to email you or jump on the phone.
    • No barriers - Most live chat services ask visitors to fill in fields before they can start talking with you. This dramatically reduces the number of people who bother to get in touch. GoSquared cuts out the barriers and only asks for key details when it suits the visitor.
    • Beautiful messaging experience - We've designed GoSquared Live Chat to look and feel great for your visitors. We're always improving the experience too – so it gets better every day.
    • Emoji - An emoji is worth a thousand words. If you can use emoji to talk with your friends, then why not with customers too?
    • File uploads - Sometimes words and emoji are not enough. With GoSquared Live Chat it's easy to send screenshots and other file attachments in a snap. Just drag and drop!
    • Unified customer profiles - GoSquared intelligently stitches sessions together to show a unified profile for every customer – from their first visit, to becoming a lead, to converting as a happy customer.
    • Chat Prompts - Encourage visitors to give feedback and get in touch when they're stuck. Chat Prompts are subtle nudges, that you can set to appear at the right time on the right page.
    • Slack integration - Connect GoSquared with Slack to receive notifications every time your visitors and customers message you. Easily collaborate with your team to respond quickly.
    • Instant notifications - Never miss a message. You can receive messages on your desktop, in Slack, and on your phone instantly.
    • In-app broadcasts - Use People CRM to filter and segment your users to send highly targeted, personal in-app messages in an instant.
    • Zapier integration - The possibilities are endless when you connect GoSquared to Zapier. See what you can do on our Zapier page.


    What your customers will like

    • Fast
    • Secure
    • Reliable
    • Scalable
    • Enjoyable
    • Unbeatable

    Recommendation

    Read the documentation

    Support and updates

    You automatically get 3 months of support for this product.

    For 90 days after your purchase, you can enjoy technical and feature support, as well as access to updates available for this product.

    Make sure this product runs well on your store for 12 months with Option Zen!

    With Option Zen, you get access to ALL updates for the product for one year following purchase. Support from the product developer is available by email to answer all your technical and feature-related questions.

    What is Option Zen?

    Option Zen includes two services:

    • Unlimited after-sales support during the period covered by the option
    • Access to all updates for the product during the period

    Option Zen is available at a discount when purchasing this product, but, if you miss out, you can also buy it via your customer account later. It is valid up to one year following the date of purchase of your product. The earlier you buy it, the longer you can enjoy it!

    What does it include?

    The following are included in Option Zen:

    • questions about using the module/theme;
    • solving technical problems related to the module/theme;
    • access to all module/theme updates.

    The following services are not included in Option Zen:

    • customization and special development;
    • installing and updating the module/theme;
    • solving problems concerning third-party services, hosting, the server, or the PrestaShop software.

    Installation

    • Download the module from your account
    • Go to your shop's dashboard
    • Go to Modules
    • Click Add Module and select the archive you've downloaded from your computer
    • Install the module

    What's New in Version 1.0.0(10/11/2016)

    • Initial release

    About the developer

    Community developer

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    $39.99

    $27.99

    Benefits:

    • 3 months of free support (Learn more)
    • Developed by a Top Developer
    • Documentation included
    • Compatibility v1.4.0.1 - v1.7.1.2

    • Version 1.0.0 (10/11/2016)

    • Requires an external service Yes

    • Available in en cs de es fr hu nl pl pt ro ru

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    This developer answers your questions in:

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