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Necessary update of your password on PrestaShop Addons

Hello,

You are currently the holder of an Addons account created from your Paypal account, which allows you to connect to our marketplace.

In order to increase security and simplicity, we are implementing a single authentication system. Therefore, signing in with PayPal won’t be possible on our marketplace, from April 2nd on. Read morearrow_right_alt

To continue to access your personal space on PrestaShop Addons, we simply invite you to reset your password as of now by clicking on the link below.

You will receive a new password allowing you to directly sign in to your Addons account, without using PayPal. Once logged in, you will be able to change this password in your personal space.

Your Addons account will not be affected in any way by this development.

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Your data will be transferred to the Partner when you download this module.
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Zen Chat - Live Customer Service Integration Module

Price
$59.99 $88.99
Zen Chat - Live Customer Service Integration

Zen Chat - Live Customer Service Integration Module

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V1.3.0.1 - V1.7.6.7
Talk to your customers with live chat. Zen Desk live chat lets you help customers in real-time and increase satisfaction.
From V1.3.0.1 to V1.7.6.7
  • Item only
  • Zen Option
  • check_circle3 months of support
  • check_circle12 months of support
  • check_circleUpgrades and future features
  • check_circleSecurity updates
Price
$59.99 $88.99

Overview

Talk to your customers with live chat. Zen Desk live chat lets you help customers in real-time and increase satisfaction.

What this module does for you

headset Improve customer relations
  • Help customers find what they’re looking for
  • Increase sales with proactive engagement
  • Improve customer satisfaction by solving problems faster
  • Track and monitor your website visitors

What your customers will like

Customers hate waiting for support. With live chat, agents are able to help more customers in a shorter period of time enabling businesses to resolve customer queries 7 times faster than through email.
Customers are 3 times more likely to make a purchase when you reach out with a chat. For example, Le Tote uses an automated trigger to offer help to customers who are lingering on the checkout page. By proactively engaging customers during the buying process, Le Tote is able to reduce cart abandonment and increase conversions.

Installation

  • Download the module from your account
  • Go to your shop's dashboard
  • Go to Modules
  • Click Add Module and select the archive you've downloaded from your computer
  • Install the module
  • Go to module's configuration page
  • Get your chat code from Zen Desk

You have a question ?

This developer answers your questions in:
en, fr, it, es, cs, de, nl, pl, tr, pt, ru, zh

Technical sheet

Latest update

04/03/2017

Available in

en

PrestaShop Compatibility

V1.3.0.1 - V1.7.6.7

Module version

V 1.5.2

Number of downloads

32

Documentation

Included

Developer

Community developer

Developer languages

en, fr, it, es, cs, de, nl, pl, tr, pt, ru, zh +8

Account required on a third-party service

Yes

Category

Support & Online Chat

Features

  • Help customers find what they’re looking for
  • Increase your sales with proactive engagement
  • Improve customer satisfaction by solving problems faster
  • Track and monitor your website visitors
  • Chat is seamlessly built into Zen Desk
  •  

Recommendation

Read the documentation

What's New in Version 1.5.2(04/03/2017)

  • PS 1.7 update

Support and updates

You automatically get 3 months of support for this product.

For 90 days after your purchase, you can enjoy technical and feature support, as well as access to updates available for this product.

Make sure this product runs well on your store for 12 months with Option Zen!

With Option Zen, you get access to ALL updates for the product for one year following purchase. Support from the product developer is available by email to answer all your technical and feature-related questions.

What is Option Zen?

Option Zen includes two services:

  • Unlimited after-sales support during the period covered by the option
  • Access to all updates for the product during the period

Option Zen is available at a discount when purchasing this product, but, if you miss out, you can also buy it via your customer account later. It is valid up to one year following the date of purchase of your product. The earlier you buy it, the longer you can enjoy it!

What does it include?

The following are included in Option Zen:

  • questions about using the module/theme;
  • solving technical problems related to the module/theme;
  • access to all module/theme updates.

The following services are not included in Option Zen:

  • customization and special development;
  • installing and updating the module/theme;
  • solving problems concerning third-party services, hosting, the server, or the PrestaShop software.

You have a question ?

This developer answers your questions in:
en, fr, it, es, cs, de, nl, pl, tr, pt, ru, zh

Customer reviews

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