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Boldchat - Live Website Chat

Boldchat - Live Website Chat Module

Developed by Community developer
  • PrestaShop
    1.3.0.1 - 1.7.1.2
module - Support & Online Chat - Boldchat - Live Website Chat - 1
module - Support & Online Chat - Boldchat - Live Website Chat - 2
module - Support & Online Chat - Boldchat - Live Website Chat - 3
module - Support & Online Chat - Boldchat - Live Website Chat - 4

Overview

 Improve customer satisfaction and boost sales

What this product does for you

Customer relations Improve customer relations

  • Floating chat button
  • Customizable buttons and windows
  • Manual proactive chat invitations
  • Insert image, spell checking, & typing indicator
  • Searchable canned messages
  • Real time visitor monitoring
  • Real-Time Visitor History
  • Basic summary reporting
  • Post chat survey, email transcript, offline email form
  • Customizable agent alerts
  • Sale Recovery™ technology
  • Automatic time-on-site invitation
  • Proactive invitation rules engine
  • Skill routing
  • Data Obfuscation
  • Rescue Integration
  • NPS Survey & Reports
  • Adaptive Messaging™
  • Automatic chat distribution/load balancing
  • Advanced agent reporting
  • Salesforce® integration module
  • My Canned Messages
  • Operator Custom Chat Wrap-Up
  • Single Sign-On Support
  • Data Retention Administration
  • Data Validation (Chats, Visits & Conversions)
  • Multi-Department Rollover
  • Automatic Chat Distribution Invitation Throttle
  • Zendesk Integration Module

Features

  •  Deploy across unlimited domains
  • Chat
  • Passive browsing sharing
  • Reporting engine & scheduler
  • Web-based Chat Reporting
  • Active browser sharing w/ form fill
  • Video Chat (add-on license)
  • Auto Answers
  • SMS Management
  • Email Management
  • Twitter Management
  • Integrated Workspace
  • Advanced Administration
  • Supervisor Dashboard
  • Integration API
  • Data Extraction API
  • Auto Translation (Lionbridge Integration)
  • Chat Experiment Engine
  • Workflow API
  • Provisioning API (Operator Setup)

Support and updates

You automatically get 3 months of support for this product.

For 90 days after your purchase, you can enjoy technical and feature support, as well as access to updates available for this product.


Make sure this product runs well on your store for 12 months with Option Zen!

With Option Zen, you get access to ALL updates for the product for one year following purchase. Support from the product developer is available by email to answer all your technical and feature-related questions.


What is Option Zen?


Option Zen includes two services:

  • Unlimited after-sales support during the period covered by the option
  • Access to all updates for the product during the period

Option Zen is available at a discount when purchasing this product, but, if you miss out, you can also buy it via your customer account later. It is valid up to one year following the date of purchase of your product. The earlier you buy it, the longer you can enjoy it!


What does it include?


The following are included in Option Zen:

  • questions about using the module/theme;
  • solving technical problems related to the module/theme;
  • access to all module/theme updates.

The following services are not included in Option Zen:

  • customization and special development;
  • installing and updating the module/theme;
  • solving problems concerning third-party services, hosting, the server, or the PrestaShop software.

Recommendation

 Read the documentation

What your customers will like

Easy find the searched product
Live support

Installation

Download the module from your account
Go to your shop's dashboard
Go to Modules
Click Add Module and select the archive you've downloaded from your computer
Install the module
Go to module's configuration page
Get your chat code from https://www.boldchat.com

Frequently purchased together

Boldchat - Live Website Chat
Easy order preparation
Countries Dashboard
  • Community developer Developed by

    PrestaShop v1.3.0.1 - v1.7.1.2 Compatibility

  • PrestaShop Developed by

    PrestaShop v1.4.0.1 - v1.6.1.17 Compatibility

  • PrestaShop Developed by

    PrestaShop v1.6.0.5 - v1.7.2.2 Compatibility

$114.97 Add all three to cart

Items from the same developer - Show more details

What's New in Version 2.3.2(03/06/2017)

  • PS 1.7 update

About the developer

Community developer

Question?
Need help?

This developer answers your questions in:
en fr it es

$39.99

Benefits:

  • 3 months of free support (Learn more)
  • Developed by a Top Developer
  • Documentation included
  • Compatibility v1.3.0.1 - v1.7.1.2

  • Version 2.3.2 (03/06/2017)

  • Already translated into en

Questions? Contact the developer
This developer answers your questions in:

en fr it es