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Comm100 - Live Chat and Help Desk

Comm100 - Live Chat and Help Desk Module

Developed by Community developer
  • PrestaShop -
module - Support & Online Chat - Comm100 - Live Chat and Help Desk - 1
module - Support & Online Chat - Comm100 - Live Chat and Help Desk - 2
module - Support & Online Chat - Comm100 - Live Chat and Help Desk - 3
module - Support & Online Chat - Comm100 - Live Chat and Help Desk - 4


 Improve conversions, sales and customer satisfaction

What this product does for you


Customer relations Improve customer relations

  • Customize Your Live Chat
  • Monitor Website Visitors in Real Time
  • Monitor and Identify Visitors
  • Proactively Invite Visitors to Chat
  • Chat Efficiently with Visitors
  • Live Chat Surveys
  • Group Operators into Departments


  • Route Chat to the Right Operator
  • Collaborate with Other Operators
  • Live Chat Supervision
  • Assign Permissions to Operators
  • Chat Transcripts and Offline Messages
  • Live Chat Reports
  • Keep Your Account Secure
  • Integrations and Plugins
  • Desktop and Mobile Apps

Frequently bought together

Add "Comm100 - Live Chat and Help Desk" to your cart along with:

  • The EU Cookie Policy Banner GDPR Compliant & CMS developed by PrestaShop helps you meet the EU Cookie law requirements by displaying on your online store a customizable and configurable warning banner in just a few clicks.

  • Set up the official Facebook Pixel module to reach new potential customers and easily analyze the activity and performance of your shop! With the Pixel, create and export your product catalog in the Facebook Business Manager platform to manage your campaign and sell products through your Facebook Page or Instagram feed.


What your customers will like

  • Helpfull
  • Easy find what they are looking for
  • Trust


 Read tehe documentation

Support and updates

You automatically get 3 months of support for this product.

For 90 days after your purchase, you can enjoy technical and feature support, as well as access to updates available for this product.

Make sure this product runs well on your store for 12 months with Option Zen!

With Option Zen, you get access to ALL updates for the product for one year following purchase. Support from the product developer is available by email to answer all your technical and feature-related questions.

What is Option Zen?

Option Zen includes two services:

  • Unlimited after-sales support during the period covered by the option
  • Access to all updates for the product during the period

Option Zen is available at a discount when purchasing this product, but, if you miss out, you can also buy it via your customer account later. It is valid up to one year following the date of purchase of your product. The earlier you buy it, the longer you can enjoy it!

What does it include?

The following are included in Option Zen:

  • questions about using the module/theme;
  • solving technical problems related to the module/theme;
  • access to all module/theme updates.

The following services are not included in Option Zen:

  • customization and special development;
  • installing and updating the module/theme;
  • solving problems concerning third-party services, hosting, the server, or the PrestaShop software.


  • Download the module from your account
  • Go to your shop's dashboard
  • Go to Modules
  • Click Add Module and select the archive you've downloaded from your computer
  • Install the module
  • Go to module's configuration page
  • Get your chat code from
  • What's New in Version 1.0.1(05/23/2016)

    • First release

    About the developer

    Community developer

    Need help?

    This developer answers your questions in:
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    • 3 months of free support (Learn more)
    • Developed by a Top Developer
    • Documentation included
    • Compatibility v1.5.4.0 - v1.6.1.24

    • Version 1.0.1 (05/23/2016)

    • Requires an external service Yes

    • Available in en

    Questions? Contact the developer
    This developer answers your questions in:

    en fr it es cs de nl pl tr pt ru zh