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LiveChat - Premium Live Chat and Help Desk Module

Developed by Community developer

LiveChat serves as an easy to use and effective way to interact with customers without them having to pick up the phone. With LiveChat, you can combine functionalities of live chat and help desk for sales increase and better customer satisfaction.

Item only
Zen Option

3 months of support
12 months of support
Upgrades and future features
Security updates

Price

$59.99

Gallery

module - Support & Online Chat - LiveChat - Premium Live Chat and Help Desk - 1

module - Support & Online Chat - LiveChat - Premium Live Chat and Help Desk - 2

module - Support & Online Chat - LiveChat - Premium Live Chat and Help Desk - 3

module - Support & Online Chat - LiveChat - Premium Live Chat and Help Desk - 4

module - Support & Online Chat - LiveChat - Premium Live Chat and Help Desk - 5

module - Support & Online Chat - LiveChat - Premium Live Chat and Help Desk - 6

module - Support & Online Chat - LiveChat - Premium Live Chat and Help Desk - 7

module - Support & Online Chat - LiveChat - Premium Live Chat and Help Desk - 8

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Overview

What this module does for you

Improve customer relations

interact with customers on the website
give customer service at any time of the day or night
make extra sales from using the service
instantly access your customers and reduce the number of customer emails and calls
decrease your customer service costs
provide valuable business insight on website visitors
stay connected with customers on the go with mobile apps

What your customers will like

Find the product easier and faster
Get quick answers
Clear way to checkout

Installation

Download the module from your account

Login to your dashboard and go to Modules
Click Add Module and select the archive you've downloaded from your computer and install the module

Go to module's configuration page and get your chat code from https://www.livechatinc.com/

You have a question ?

This developer answers your questions in:

en, fr, it, es, cs, de, nl, pl, tr, pt, ru, zh

Contact the developer

Technical sheet

Latest update

12/13/2016

Available in

PrestaShop Compatibility

V1.3.0.1 - V1.7.6.3

Module version

V 1.2.1

Number of downloads

Documentation

Included

Developer

Community developer

Developer languages

en, fr, it, es, cs, de, nl, pl, tr, pt, ru, zh +8

Paid external service

Yes

Category

Support & Online Chat

Features

Identify people on the website and engage them using proactive chats
Make use of the detailed reports and analytics to measure your customer service efficiency
Provide 24/7 support with the use of the built-in ticketing system
Use e-commerce functionalities to measure your chat-to-sale conversion
Connect LiveChat with the tools you already use
Answer chats on the go via mobile applications for iPad, iPhone, and Android devices
Customize the look of you chat window to make it work with the rest of your website

Recommandation

Read the documentation

What's New in Version 1.2.1(12/13/2016)

Available on 1.7 also

Support and updates

You automatically get 3 months of support for this product.

For 90 days after your purchase, you can enjoy technical and feature support, as well as access to updates available for this product.

Make sure this product runs well on your store for 12 months with Option Zen!

With Option Zen, you get access to ALL updates for the product for one year following purchase. Support from the product developer is available by email to answer all your technical and feature-related questions.

What is Option Zen?

Option Zen includes two services:

Unlimited after-sales support during the period covered by the option
Access to all updates for the product during the period

Option Zen is available at a discount when purchasing this product, but, if you miss out, you can also buy it via your customer account later. It is valid up to one year following the date of purchase of your product. The earlier you buy it, the longer you can enjoy it!

What does it include?

The following are included in Option Zen:

questions about using the module/theme;
solving technical problems related to the module/theme;
access to all module/theme updates.

The following services are not included in Option Zen:

customization and special development;
installing and updating the module/theme;
solving problems concerning third-party services, hosting, the server, or the PrestaShop software.

You have a question ?

This developer answers your questions in:

en, fr, it, es, cs, de, nl, pl, tr, pt, ru, zh

Contact the developer

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LiveChat - Premium Live Chat and Help Desk Module

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LiveChat - Premium Live Chat and Help Desk Module

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