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PrestaShop
1.3.0.1 - 1.7.1.2
Overview
What this product does for you
Customer relations Improve customer relations
- interact with customers on the website
- give customer service at any time of the day or night
- make extra sales from using the service
- instantly access your customers and reduce the number of customer emails and calls
- decrease your customer service costs
- provide valuable business insight on website visitors
- stay connected with customers on the go with mobile apps
Features
- Identify people on the website and engage them using proactive chats
- Make use of the detailed reports and analytics to measure your customer service efficiency
- Provide 24/7 support with the use of the built-in ticketing system
- Use e-commerce functionalities to measure your chat-to-sale conversion
- Connect LiveChat with the tools you already use
- Answer chats on the go via mobile applications for iPad, iPhone, and Android devices
- Customize the look of you chat window to make it work with the rest of your website
Support and updates
For 90 days after your purchase, you can enjoy technical and feature support, as well as access to updates available for this product.
Make sure this product runs well on your store for 12 months with Option Zen!
With Option Zen, you get access to ALL updates for the product for one year following purchase. Support from the product developer is available by email to answer all your technical and feature-related questions.
What is Option Zen?
Option Zen includes two services:
- Unlimited after-sales support during the period covered by the option
- Access to all updates for the product during the period
Option Zen is available at a discount when purchasing this product, but, if you miss out, you can also buy it via your customer account later. It is valid up to one year following the date of purchase of your product. The earlier you buy it, the longer you can enjoy it!
What does it include?
The following are included in Option Zen:
- questions about using the module/theme;
- solving technical problems related to the module/theme;
- access to all module/theme updates.
The following services are not included in Option Zen:
- customization and special development;
- installing and updating the module/theme;
- solving problems concerning third-party services, hosting, the server, or the PrestaShop software.
Recommendation
What your customers will like
- Find the product easier and faster
- Get quick answers
- Clear way to checkout
Installation
- Download the module from your account
- Login to your dashboard and go to Modules
- Click Add Module and select the archive you've downloaded from your computer and install the module
- Go to module's configuration page and get your chat code from https://www.livechatinc.com/
Frequently purchased together
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Community developer Developed by
PrestaShop v1.3.0.1 - v1.7.1.2 Compatibility
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PrestaShop Developed by
PrestaShop v1.6.0.5 - v1.7.2.1 Compatibility
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PrestaShop Developed by
PrestaShop v1.4.0.1 - v1.6.1.16 Compatibility
What's New in Version 1.2.1(12/13/2016)
- Available on 1.7 also
About the developer
- 71 Products developed
- 09/01/2014 PrestaShop member
- Romania Country
- Captain Expertise Level
Other items from the same developer
The 3 reasons to buy on PrestaShop Addons Marketplace
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![Official]( "Official")
Official
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![100% trusted]( "100% trusted")
100% trusted
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![100% trusted]( "100% trusted")
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![1-click installation]( "1-click installation")
1-click installation
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