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LiveChat - Premium Live Chat and Help Desk

LiveChat - Premium Live Chat and Help Desk Module

Developed by Community developer
  • PrestaShop
    1.3.0.1 - 1.7.1.2
module - Support & Online Chat - LiveChat - Premium Live Chat and Help Desk - 1
module - Support & Online Chat - LiveChat - Premium Live Chat and Help Desk - 2
module - Support & Online Chat - LiveChat - Premium Live Chat and Help Desk - 3
module - Support & Online Chat - LiveChat - Premium Live Chat and Help Desk - 4
module - Support & Online Chat - LiveChat - Premium Live Chat and Help Desk - 5
module - Support & Online Chat - LiveChat - Premium Live Chat and Help Desk - 6
module - Support & Online Chat - LiveChat - Premium Live Chat and Help Desk - 7
module - Support & Online Chat - LiveChat - Premium Live Chat and Help Desk - 8

Overview

LiveChat serves as an easy to use and effective way to interact with customers without them having to pick up the phone. With LiveChat, you can combine functionalities of live chat and help desk for sales increase and better customer satisfaction.

What this product does for you

Customer relations Improve customer relations

  • interact with customers on the website 
  • give customer service at any time of the day or night
  • make extra sales from using the service 
  • instantly access your customers and reduce the number of customer emails and calls 
  • decrease your customer service costs
  • provide valuable business insight on website visitors
  • stay connected with customers on the go with mobile apps

Features

  • Identify people on the website and engage them using proactive chats
  • Make use of the detailed reports and analytics to measure your customer service efficiency
  • Provide 24/7 support with the use of the built-in ticketing system 
  • Use e-commerce functionalities to measure your chat-to-sale conversion
  • Connect LiveChat with the tools you already use
  • Answer chats on the go via mobile applications for iPad, iPhone, and Android devices
  • Customize the look of you chat window to make it work with the rest of your website

What your customers will like

  • Find the product easier and faster
  • Get quick answers
  • Clear way to checkout

Recommendation

 Read the documentation

Support and updates

You automatically get 3 months of support for this product.

For 90 days after your purchase, you can enjoy technical and feature support, as well as access to updates available for this product.


Make sure this product runs well on your store for 12 months with Option Zen!

With Option Zen, you get access to ALL updates for the product for one year following purchase. Support from the product developer is available by email to answer all your technical and feature-related questions.


What is Option Zen?


Option Zen includes two services:

  • Unlimited after-sales support during the period covered by the option
  • Access to all updates for the product during the period

Option Zen is available at a discount when purchasing this product, but, if you miss out, you can also buy it via your customer account later. It is valid up to one year following the date of purchase of your product. The earlier you buy it, the longer you can enjoy it!


What does it include?


The following are included in Option Zen:

  • questions about using the module/theme;
  • solving technical problems related to the module/theme;
  • access to all module/theme updates.

The following services are not included in Option Zen:

  • customization and special development;
  • installing and updating the module/theme;
  • solving problems concerning third-party services, hosting, the server, or the PrestaShop software.

Installation

  • Download the module from your account
  • Login to your dashboard and go to Modules
  • Click Add Module and select the archive you've downloaded from your computer and install the module
  • Go to module's configuration page and get your chat code from https://www.livechatinc.com/

Frequently purchased together

LiveChat - Premium Live Chat and Help Desk
Categories Dashboard
Easy order preparation
  • Community developer Developed by

    PrestaShop v1.3.0.1 - v1.7.1.2 Compatibility

  • PrestaShop Developed by

    PrestaShop v1.6.0.4 - v1.7.2.3 Compatibility

  • PrestaShop Developed by

    PrestaShop v1.4.0.1 - v1.6.1.17 Compatibility

$98.97 Add all three to cart

Items from the same developer - Show more details

What's New in Version 1.2.1(12/13/2016)

  • Available on 1.7 also

About the developer

Community developer

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Need help?

This developer answers your questions in:
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$39.99

Benefits:

  • 3 months of free support (Learn more)
  • Developed by a Top Developer
  • Documentation included
  • Compatibility v1.3.0.1 - v1.7.1.2

  • Version 1.2.1 (12/13/2016)

  • Available in en

Questions? Contact the developer
This developer answers your questions in:

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