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Tawk.to - Live chat integration

Tawk.to - Live chat integration Module

Developed by Idnovate
(25 votes)

More than 90 % of users recommend this product

5 stars
19
4 stars
5
3 stars
0
2 stars
0
1 star  
1

The average rating includes all reviews over the last six months.

Level:

Users think this product is suitable for e-merchants who are:

Beginners  
18
Intermediate  
6
Advanced  
1
  • Partner
    Agency
  • +100
    downloads!
  • PrestaShop
    1.4.0.1 - 1.7.2.4
module - Support & Online Chat - Tawk.to - Live chat integration - 1
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Overview

Tawk.to is a messaging app that lets you chat with visitors on your store. Tawk.to Live Chat is convenient for your customers, helping them through pain points and as a result helping you generate better customer support and higher conversions.

What this product does for you

Customer relations Improve customer relations

tawk.to is designed to increase the effectiveness in managing the online customer engagement experience, enabling multiple websites and agents in a single dashboard interface to chat with the visitors on your website.

tawk.to is the most complete free messaging app.

This module DOES NOT require a monthly fee or any other fee, you buy it once and you use it without any restrictions.

Why use tawk.to?
tawk.to is a live chat app which integrates seamlessly with your store! More than 250000 companies use tawk.to to provide real time support and service to their customers. Never lose anothe.r lead or sale again, with tawk.to you can monitor and chat with your website visitors when they need it most.

Multilanguage
You can configure Tawk.to up to 49 languages! And you can select a different one with each of your store languages.

Desktop and mobile apps
Compatible with all modern, tawk.to is live chat software created out of the growing need for businesses to respond in real time, with real people.
Tawk.to offers free iOS, Android, Windows and Mac OSX apps to stay connected, or you can log in via any browser.

1 Minute Setup
Install the module and choose the widget that you want to use and the chat widget starts working instantly.

Start Chatting
Login to the dashboard to invite members of your team, create shortcuts and to start chatting with your visitors.

Track Progress
Monitor and track you and your teams progress over time, review chat history, and check performance in analytics.
 
Our guarantees
 ✪ We are a PrestaShop Partner agency. All our developers are certified by PrestaShop.
✔ We can customize the module or make any modifications that you may need. Contact us for a quote.

Do you have any questions or concerns? Send us a message! We will happily answer any questions.

Features

  • Module send the customer name and the cart content.
  • Monitor website visitors in real time.
  • Answer chats from your Mobile Device.
  • Proactively engage visitors with Triggers.
  • Customize your Visitor Widget to suit your site.
  • Localize greetings and messages in your Language.
  • Respond quickly with Predefined Shortcuts.
  • Multi-Store. You can make a different configuration for each store.
  • Compatible with all web browsers.

What your customers will like


Support and updates

You automatically get 3 months of support for this product.

For 90 days after your purchase, you can enjoy technical and feature support, as well as access to updates available for this product.

Make sure this product runs well on your store for 12 months with Option Zen!

With Option Zen, you get access to ALL updates for the product for one year following purchase. Support from the product developer is available by email to answer all your technical and feature-related questions.

What is Option Zen?

Option Zen includes two services:

  • Unlimited after-sales support during the period covered by the option
  • Access to all updates for the product during the period

Option Zen is available at a discount when purchasing this product, but, if you miss out, you can also buy it via your customer account later. It is valid up to one year following the date of purchase of your product. The earlier you buy it, the longer you can enjoy it!

What does it include?

The following are included in Option Zen:

  • questions about using the module/theme;
  • solving technical problems related to the module/theme;
  • access to all module/theme updates.

The following services are not included in Option Zen:

  • customization and special development;
  • installing and updating the module/theme;
  • solving problems concerning third-party services, hosting, the server, or the PrestaShop software.

Testimonials

I was very nervous about installing the "chat" feature on our website, but I thought it would be helpful for some of our customers. I was shocked at how easy it was to install and activate. I did have to spend a little bit of time figuring out the dashboard on the tawk.to website and getting everything configured, but after I completed that, the chat functionality has worked perfectly for us. We are a small business, and we are currently on the free plan. I cannot believe a service that works so well and does not lack any functionality that we need can be free on top of it. I am very impressed with the app. The best part is that I really think we are taking care of our customers better this way, and we have been able to identify some issues/points of frustration with our website that might not have come to our attention otherwise.

Nichole M.

This chat is very useful, and have a lot of free options. Its perfect for us !!

Xavi R.

Very good module

Jin Z.

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Items from the same developer - Show more details

What's New in Version 1.0.7(11/16/2017)

  • Improved compatibility with themes

About the developer, Idnovate

Idnovate

idnovate.com is a Spanish agency with more than 10 years of experience in IT projects, 5 of these in the sector that specialises in the development of eCommerce projects.

 

We develop all kind of modules always following the development standards and guidelines laid out by PrestaShop.

 

In order to achieve the customer's complete satisfaction, we offer an exceptional techical support to ensure the full operation of the modules.

Question?
Need help?

This developer answers your questions in:
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$39.99

Benefits:

  • 3 months of free support (Learn more)
  • Developed by a Top Developer
  • Documentation included
  • Compatibility v1.4.0.1 - v1.7.2.4

  • Version 1.0.7 (11/16/2017)

  • Available in en br de es fr it ja mx pl pt ru tw zh

Questions? Contact the developer
This developer answers your questions in:

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