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Crisp

Crisp Module

Developed by Community developer
  • PrestaShop
    1.6.1.0 - 1.7.0.6
module - Support & Online Chat - Crisp - 1
module - Support & Online Chat - Crisp - 2
module - Support & Online Chat - Crisp - 3

Overview

Crisp is the best livechat solution to interact with your customers.

What this product does for you

Customer relations Improve customer relations

From your desktop or your mobile, add superpowers to your Customer Relationship!

  • Talk to your users with a team inbox
  • Send campains and automated triggers to your users
  • Customize Crisp to fit your needs
  • Get your customers insights
  • Get notified when your users leave a message
  • Your team will work with a tool that they love

  • Features

    Livechat with your customers

    • Add our livechat to your website and talk to your customers. Our chatbox is customizable and multilingual to adapt to your store.
    • With magictype, reply faster to your users by seeing what they write in real-time
    • Fun experience with GIF, smileys and filesharing
    • Integrate Crisp with others channels: Facebook Messenger, Telegram, SMS and e-mail.

    Get customer insights

    • With our detailed customers profile (social networks, name, data & notes) be more personal and retain your customers
    • Our MagicMap allow you to see where your customers are
    Details analytics to track your ROI
    • See your users screen with MagicBrowse, to understand your sale funnel.

    Build your audience

    • Send e-mail, chat, sms campains to reach your customers
    • Increase your audience with personalized messages. Your users can now reply to your campains.
    • Send automated triggers to reach customers needing more informations.

    Your team will love it

    • With a fresh and modern interface, your team will work with an efficient tool
    • Crisp support working hours so your employees are not notified outside working hours
    • Send private notes to make sure that informations not disappear.
    • Be notified and see what your colleagues are writing.
    • Crisp is integrated with Zendesk and Slack, to keep using your existing tools.

    Be notified

    •  Offline? We send you a notify you on your devices. 
    •  Not replying? We forward you chat in your mailbox. You can directly reply to your visitor by e-mail and your reply is forwarded to your Crisp and to your visitor e-mail (if e-mail is provided). We keep up everything synced!

    Frequently purchased together

    Crisp
    Average Cart Booster (Cross-selling)
    Product Label
    $199.97 Add all three to cart

    Show more details

    What your customers will like

    • Your customers can now trust your services by having a personalized experience
    • Your customers can have dedicated answers to their questions.
    • They can reach you from their favorite tools (livechat, facebook, sms, telegram, e-mail)

    Support and updates

    You automatically get 3 months of support for this product.

    For 90 days after your purchase, you can enjoy technical and feature support, as well as access to updates available for this product.

    Installation

  • Create an account for your store on https://crisp.im
  • Add the Crisp prestashop module to your store
  • Go the module settings and click "Connect with Crisp"
  • Your Crisp is now linked with your store.
  • What's New in Version 0.3.1(10/03/2016)

    • First version

    About the developer

    Community developer

    Question?
    Need help?

    This developer answers your questions in:
    fr

    $39.99

    Benefits:

    • 3 months of free support (Learn more)
    • Documentation included
    • Compatibility v1.6.1.0 - v1.7.0.6

    • Version 0.3.1 (10/03/2016)

    • Requires an external service Yes

    • Available in en

    Questions? Contact the developer
    This developer answers your questions in:

    fr