Necessary update of your password on PrestaShop Addons


You are currently the holder of an Addons account created from your Paypal account, which allows you to connect to our marketplace.

In order to increase security and simplicity, we are implementing a single authentication system. Therefore, signing in with PayPal won’t be possible on our marketplace, from April 2nd on. Read morearrow_right_alt

To continue to access your personal space on PrestaShop Addons, we simply invite you to reset your password as of now by clicking on the link below.

You will receive a new password allowing you to directly sign in to your Addons account, without using PayPal. Once logged in, you will be able to change this password in your personal space.

Your Addons account will not be affected in any way by this development.


check_circle The product has been added to your cart

Your data will be transferred to the Partner when you download this module.

I confirm my contact details to continue


Yummy, your shop will love it! Your product has been successfully downloaded Need a hand to install it in your PrestaShop store? Follow our tutorial: How to install a paid or free module Addons

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V1.4.7.0 - V1.7.7.5
From V1.4.7.0 to V1.7.7.5


Popular live chat for Prestashop stores. Start a personal conversation with your visitors and turn them into happy customers.

What this module does for you

headset Improve customer relations
Smartsupp chat enables you to start a personal conversation with your visitors and turn them into happy customers. Choose one of the most popular chat solutions in Europe, used by 283 000 webshops and websites. 
See detailed visitor info in the powerful web dashboard. Chat with customers on the go in our mobile apps for both iOS and Android. Engage visitors using automatic messages. Measure your customer care quality with detailed statistics. Get a better understanding of customer behaviour thanks to visitor recording.
Your customers are browsing your website right now. Create a free account and start chatting with them today.

What your customers will like

Visitors of your PrestaShop store can ask questions immediately and chat with you in real-time thanks to Smartsupp.


You can find tutorials about how to install and use Smartsupp in our Help section.

You have a question ?

This developer answers your questions in:
en, cs, fr, pl, it, es, de

Technical sheet

Latest update


Available in

en, br, cs, de, es, fr, hu, it, nl, pl, pt, sk +6

PrestaShop Compatibility

V1.4.7.0 - V1.7.7.5

Module version

V 2.1.8

Number of downloads








Developer languages

en, cs, fr, pl, it, es, de +3

Included in PrestaShop


Account required on a third-party service



Support & Online Chat


  • Customizable chat widget
  • Customer satisfaction rating
  • Automatic messages
  • Mobile apps
  • Shortcuts (canned responses)
  • Detailed statistics
  • Full integration with Prestashop
  • Visitor recording (session replay)

What's New in Version 2.1.8(12/09/2019)

  • fix installation issue on Presta 1.6

You have a question ?

This developer answers your questions in:
en, cs, fr, pl, it, es, de

About this developer

Listed products


Developer since




Support languages

en, cs, fr, pl, it, es, de


We started Smartsupp in 2013 with a goal to enable companies to have more personal conversations with their customers. From the beginning, we wanted to build a live chat that could be used by anyone and everyone. Product simplicity and fair pricing were key. Thanks to this, Smartsupp is used today by hundreds of thousands of companies and freelancers all over Europe.

Smartsupp is an industry partner of PrestaShop since 2016.