Needs

Migrate my store
Increase traffic
Optimize conversions
Increase average cart
Make browsing easier
Increase customer satisfaction
Save time

Features

Product Page
Design & Navigation
Promotions & Marketing
Traffic & Marketplaces
Payment

Shipping & Logistics
Administration
Customers
Facebook & Social Networks
Specialized Platforms

View all modules

Key Features for your Business Sector

Great deals

Modules developed by PrestaShop

Style

Minimalist
Clean
Neutral
Original
Baroque

Business Sector

Animals & Pets
Art & Culture
Automotive & Cars
Drink & Tobacco
Electronics & Computers
Fashion & Shoes
Food & Restaurant

Gifts, Flowers & Celebrations
Health & Beauty
Home & Garden
Jewelry & Accessories
Kids & Toys
Lingerie & Adult
Sports, Activities & Travel

View all templates

Premium Templates

Email Templates

Help

PrestaShop Support

PrestaShop Training

Services

Hosting

Website audit and optimization

Resources

View all resources

User Guide

e-Commerce Calendar

Customize your store tabs with a favicon

Log in / Sign up

Log in / Sign up

Email

Password

Stay logged in

Lost your password?

Login with PayPal

Create an account
(0)
Deleted product Added product

Your cart

Your cart is empty

item(s) price excl. tax

View my cart Pay now

100% Secure payment

Smartsupp free live chat Module

Developed by PrestaShop Partners

More than 90 % of users recommend this product

The average rating includes all reviews since the product launch.

Level:

Users think this product is suitable for e-merchants who are:

Beginners

Intermediate

Advanced

Official
Partner
+5000
downloads!
PrestaShop
1.4.7.0 - 1.7.6.0

module - Support & Online Chat - Smartsupp free live chat - 1

module - Support & Online Chat - Smartsupp free live chat - 2

module - Support & Online Chat - Smartsupp free live chat - 3

module - Support & Online Chat - Smartsupp free live chat - 4

module - Support & Online Chat - Smartsupp free live chat - 5

See all screenshots (5)

Overview

Popular live chat for Prestashop stores. Start a personal conversation with your visitors and turn them into happy customers.

What this product does for you

Customer relations Improve customer relations

Description

Smartsupp chat enables you to start a personal conversation with your visitors and turn them into happy customers. Choose one of the most popular chat solutions in Europe, used by 283 000 webshops and websites.

See detailed visitor info in the powerful web dashboard. Chat with customers on the go in our mobile apps for both iOS and Android. Engage visitors using automatic messages. Measure your customer care quality with detailed statistics. Get a better understanding of customer behaviour thanks to visitor recording.

Your customers are browsing your website right now. Create a free account and start chatting with them today.

Features

Customizable chat widget
Customer satisfaction rating
Automatic messages
Mobile apps
Shortcuts (canned responses)
Detailed statistics
Full integration with Prestashop
Visitor recording (session replay)

What your customers will like

Visitors of your PrestaShop store can ask questions immediately and chat with you in real-time thanks to Smartsupp.

Legal compliance

GDPR compliance

This module is compliant with the European General Data Protection Regulation

Testimonials

Works smooth and great functions like see how people navigate on your site

Folkert S. - 02/23/2017

Very good product ! Way better than other Livechat but this one is free !

Kévin B. - 02/26/2017

Till now, yes all that we want. Thanks Smartsupp. http://www.hobbycenter.pt/shop

João S. - 02/23/2017

The reviews were selected by the developer of this product according to the satisfaction expressed by the customers.

Installation

https://www.smartsupp.com/help/prestashop/

What's New in Version 2.1.6(10/29/2018)

Php error fixed.

Similar products

WhatsApp Live Chat With Customers & WhatsApp Business

Chat with your customers through WhatsApp, the most popular messaging app. Essential module for your shop. It will enable you to create stronger relationships with your customers guiding and assisting them with their purchases in real time.

+5000
downloads!

$34⁹⁹

(165)

Online Chat

With the Online Chat module developed by PrestaShop, you can finally offer an online chat system on your shop to have discussions with your customers. This communication tool has become vital for e-commerce stores and allows you to create stronger relationships with your customers by guiding and advising them in their purchases in real time. With this module that requires no subscription, imp

Made by
PrestaShop

$94⁹⁹

(152)

All-in-One - Live Chat, WhatsApp, Call Back, Messenger

Facebook Messenger, WhatsApp, Tawk.to, Skype, Call Me Back, Viber, Twilio, Intercom, Zendesk help desk chat, Telegram, Crisp, VK chat, Slack, Email, Smartsupp, LiveChat Pro, Live helper, Zalo, Tidio, LiveZilla, contact page, email

PrestaShop's
Favorite

$49⁹⁹

(43)

About the developer, PrestaShop Partners

2 Products developed
01/15/2015 PrestaShop member
Czechia Country
Captain Expertise Level

Question?
Need help?

This developer answers your questions in:

Contact the developer

Best sellers

WhatsApp Live Chat With Customers & WhatsApp Business

$34⁹⁹

Online Chat

$94⁹⁹

All-in-One - Live Chat, WhatsApp, Call Back, Messenger

PrestaShop's
Favorite

$49⁹⁹

(43)

Free

Compatibility v1.4.7.0 - v1.7.6.0
Version 2.1.6 (10/29/2018)
Included in PrestaShop Yes
Downloads 83196
Available in EN, BR, CS, DE, ES, FR, HU, IT, NL, PL, PT, SK

Questions? Contact the developer
This developer answers your questions in:

The 3 reasons to buy on PrestaShop Addons Marketplace

Official

10,000 modules, graphic themes and services
100% trusted

Your purchases and personal data are 100% secure
1-click installation

The modules you bought appear directly in your back-office

Smartsupp free live chat Module

The 3 reasons to buy on PrestaShop Addons Marketplace

Official

100% trusted

1-click installation

Explore

Learn

Discover us

Contact us

Smartsupp free live chat Module

The 3 reasons to buy on PrestaShop Addons Marketplace

Official

100% trusted

1-click installation

Explore

Learn

Discover us

Contact us

Receive our promos and tips

Find us