Necessary update of your password on PrestaShop Addons


You are currently the holder of an Addons account created from your Paypal account, which allows you to connect to our marketplace.

In order to increase security and simplicity, we are implementing a single authentication system. Therefore, signing in with PayPal won’t be possible on our marketplace, from April 2nd on. Read morearrow_right_alt

To continue to access your personal space on PrestaShop Addons, we simply invite you to reset your password as of now by clicking on the link below.

You will receive a new password allowing you to directly sign in to your Addons account, without using PayPal. Once logged in, you will be able to change this password in your personal space.

Your Addons account will not be affected in any way by this development.

Your data will be transferred to the Partner when you download this module.

I confirm my contact details to continue


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V1.7.6.0 - V1.7.7.1
From V1.7.6.0 to V1.7.7.1


Route allows your customers to purchase shipping protection at checkout to replace any items that are lost, damaged or stolen and provide Free Visual Order tracking. Join now to receive EARLY ACCESS to Route. We value your feedback.

What this module does for you

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Route empowers brands to improve their customer’s experience with real-time visual order tracking, package protection, and effortless claim filing at checkout.  Route is a free plug-and-play shipping protection app for e-commerce merchants.  We make it easy for your customers to purchase shipping protection on their order for a fraction of the cost of the cart value.  As a business, you no longer have to worry about refunding orders which aren’t delivered for customers who choose to insure their order through Route.
The Route Shipping Protection extension will add an option at Checkout to Add Shipping Protection.  If selected, the Route fee will be added to the order total.  If the covered order is Lost, Stolen or Damaged in transit, the customer will file a simple claim with Route and either be refunded the order amount or have a replacement item sent to them.  Customers have the option to visually track their order for free in the Route App.  Route will cover the cost of all lost, stolen or broken items that have been insured by the consumer, which means you can keep more of your revenue!  Route increases customer confidence at a pivotal point in the purchase process, resulting in site conversion increase.  Shoppers can buy with confidence knowing their purchase is guaranteed. Route reinforces trust in your brand and aids in purchasing decisions at the checkout page.  Allow your customers to ensure their shipments in one-click.  Increase conversion, customer loyalty, and lifetime value.
Account & Pricing
To use this extension, you need to create a Route Merchant account.  This is part of the installation process or can be accessed directly here.  Route is Free for merchants and no additional fees apply.  Customers who wish to add Route Shipping Protection pay on average 1% of the order total with a minimum of $0.98.
  • How does Route calculate how much to charge customers?
The amount we charge is calculated using a number of variables from the type of product to the past history of similar businesses. Customers typically pay around one percent of the cart value.
  • Who is underwriting Route?
The route is backed by the Lloyds of London group.
  • How long does it take Route to process claims?
We respond to claims within 24 hours and do our best to process/payout claims within 5 days.
  • Is there a contract, or can I uninstall at any time?
You can uninstall Route at any time. If you do wish to uninstall Route, you can do so by clicking the delete button within your apps section, you will also need to unpublish/delete the Route product as well from your store.

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Technical sheet

Latest update


Available in


PrestaShop Compatibility

V1.7.6.0 - V1.7.7.1

Compatibility MultiShop 

Partial info

Module version

V 1.0.1

Number of downloads





PrestaShop Partners

Developer languages


Included in PrestaShop


Account required on a third-party service



Shipping Carriers


  • Free, simple visual tracking for customers
  • Free visual tracking solution to track all outgoing shipments
  • Shipping Protection available to customers at Checkout
  • Protection cost-based averages 1% with a minimum of $0.98
  • One-click claim filing for customers
  • Visual package tracking
  • Customer claim tracking
  • Claim reports and insights
  • Ability to file claims on behalf of customers
  • Fast claim resolution
  • Customer receives direct reimbursement or replacement item

What's New in Version 1.0.1(09/25/2020)

  • Onboarding moved to iframe
  • Fixed several issues when Route Protection fee is taxable
  • Security improvements
  • Fixed issue where Route Protection could be added multiple times on checkout

Legal compliance

GDPR compliance

This module is compliant with the European General Data Protection Regulation

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United States

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