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Troubleshooting Analysis Plan

Price
$50653 $50653
Troubleshooting Analysis Plan

Troubleshooting Analysis Plan

Developed by Invertus
Is your e-shop not working as it should and you want to find a solution? Our Troubleshooting analysis plan lets you take advantage of our expert assistance that will help you.            
Price
$50653 $50653

Modules Partner Creatorverified_user

Invertus

Overview

Is your e-shop not working as it should and you want to find a solution? Our Troubleshooting analysis plan lets you take advantage of our expert assistance that will help you.
 
 
 
 
 
 

Installation

Terms:
  • 5 working hours of experienced developer and 2 working hours of system analyst
  • Valid within 6 months
  • Answer from expert support team within 72 hours (during business hours)
  • Support is available Monday to Friday from 8AM to 5PM CET (Eastern European Standard Time).
  • Support languages: English
  • No teamviewer support
  • Only one analysis per ticket.

Discounts do not apply to Support Plans.


For additional information:
Contact our PrestaShop experts: 8AM – 5PM CET (Eastern European Standard Time)


Email: marketing@invertus.eu


 

You have a question ?

This developer answers your questions in:
en

Technical sheet

Latest update

02/08/2019

Available in

en

PrestaShop Compatibility

V1.5.0.0 - V1.7.5.0

Module version

V 1

Documentation

Included

Developer

Invertus

Developer languages

en

Category

Services

Need

Conversion rate

Focus

Troubleshooting Analysis Plan includes services to analyse core problems and improve performance of your online store.

What this service includes:
  • Module modification analysis;
  • Theme modification analysis;
  • Core modification analysis;
  • Trying to reproduce the bug internally on another installations or devices;
  • Detail report regarding the applied procedures and workflow;
  • Estimation for a further intervention in complicated cases;

Required information:
In order for our expert support team to deliver the best possible service, you must provide the following information:
 
  • SSH access
  • Database access
  • URL and log in access to the Back Office
  • A ZIP file and documentation of the module/Theme in case of module or theme investigation.
  • Access to your error logs

Legal compliance

GDPR compliance

This module is compliant with the European General Data Protection Regulation

You have a question ?

This developer answers your questions in:
en

About this developer

Expertise Level

Superhero

Listed products

55

Developer since

07/12/2010

Country

Denmark

Support languages

en

PrestaShop Support

About PrestaShop Support

With PrestaShop Support, our experts are there to help you succeed in your e-commerce project! At each step in your e-commerce journey, our team is there to advise you and provide technical support to optimize your store according to your wishes and objectives.