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Troubleshooting Analysis Plan

Troubleshooting Analysis Plan

Developed by Invertus
support - Services - Troubleshooting Analysis Plan

Overview

Is your e-shop not working as it should and you want to find a solution? Our Troubleshooting analysis plan lets you take advantage of our expert assistance that will help you.
 
 
 
 
 
 

Focus

Troubleshooting Analysis Plan includes services to analyse core problems and improve performance of your online store.

What this service includes:
  • Module modification analysis;
  • Theme modification analysis;
  • Core modification analysis;
  • Trying to reproduce the bug internally on another installations or devices;
  • Detail report regarding the applied procedures and workflow;
  • Estimation for a further intervention in complicated cases;

Required information:
In order for our expert support team to deliver the best possible service, you must provide the following information:
 
  • SSH access
  • Database access
  • URL and log in access to the Back Office
  • A ZIP file and documentation of the module/Theme in case of module or theme investigation.
  • Access to your error logs

Frequently bought together

Add "Troubleshooting Analysis Plan" to your cart along with:

  • Tired of receiving spam emails? Our module allows you to integrate Google protection on your registration and contact form. Spam emails are blocked. Your customers do not need to copy anti-robot code.

    $3499
  • The EU Cookie Policy Banner GDPR Compliant & CMS developed by PrestaShop helps you meet the EU Cookie law requirements by displaying on your online store a customizable and configurable warning banner in just a few clicks.  

    $4499

Legal compliance

GDPR compliance

This module is compliant with the European General Data Protection Regulation

Installation

Terms:
  • 5 working hours of experienced developer and 2 working hours of system analyst
  • Valid within 6 months
  • Answer from expert support team within 72 hours (during business hours)
  • Support is available Monday to Friday from 8AM to 5PM CET (Eastern European Standard Time).
  • Support languages: English
  • No teamviewer support
  • Only one analysis per ticket.

Discounts do not apply to Support Plans.


For additional information:
Contact our PrestaShop experts: 8AM – 5PM CET (Eastern European Standard Time)


Email: marketing@invertus.eu


 

About PrestaShop Support

PrestaShop Support

With PrestaShop Support, our experts are there to help you succeed in your e-commerce project! At each step in your e-commerce journey, our team is there to advise you and provide technical support to optimize your store according to your wishes and objectives.

Question?
Need help?

This developer answers your questions in:
en

$50428

  • Compatibility v1.5.0.0 - v1.7.5.0

  • Available in en

Questions? Contact the developer
This developer answers your questions in:

en