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Necessary update of your password on PrestaShop Addons

Hello,

You are currently the holder of an Addons account created from your Paypal account, which allows you to connect to our marketplace.

In order to increase security and simplicity, we are implementing a single authentication system. Therefore, signing in with PayPal won’t be possible on our marketplace, from April 2nd on. Read morearrow_right_alt

To continue to access your personal space on PrestaShop Addons, we simply invite you to reset your password as of now by clicking on the link below.

You will receive a new password allowing you to directly sign in to your Addons account, without using PayPal. Once logged in, you will be able to change this password in your personal space.

Your Addons account will not be affected in any way by this development.

I change my password Continue with PayPal
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Analysis Ticket

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$103.79 $103.79
Home > Services > Analysis Ticket
Analysis Ticket

Analysis Ticket

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Developed by Silbersaiten

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support - Services - Analysis Ticket

Overview

You have a problem with your shop and don’t know how to solve it?
 

What the support plan does for you

event_available Help save time
You have a problem with your shop and don’t know how to solve it?
You have a problem with your shop and don’t know how to solve it?
Our expert team will take a look at your problem, make tests, analyze your error and access logs, have a look into your file structure and provide either a solution or an estimation of further costs. It is an intervention of 60 minutes.
As you might know it is not always easy to localize a problem in an unknown project and estimate and provide a fixed costs estimation for a solution. Sometimes it can take very long to figure out the problem and the other way around, a big mess on your website can sometimes be fixed easily.
 

Installation

Terms
  • Valid within  12 month
  • Maximum response time: 72 hours
  • No teamviewer support
  • Available Monday-Friday 10am-18pm
  • Support languages: German, English
  • Only one installation per ticket.
Please provide
In order for our expert support team to deliver the best possible service, you must provide the following information:
  • A working prestashop installation
  • A valid FTP access
  • Access to your error and access logs
  • A SuperAdmin backend access
  • A ZIP file of the module and the demo page of the module
  • Optionally and on demand: a direct access to MySQL Database
  • Optionally and on demand: documentation for installed modules

You have a question ?

This developer answers your questions in:
en, fr, de, ru, es
message   Contact the developer

Technical sheet

Latest update

09/17/2018

Available in

en, de

PrestaShop Compatibility

V1.7.4.2 - V1.4.0.1

Module version

V 1

Level

Beginners

Documentation

Included

Developer

Silbersaiten

Developer languages

en, fr, de, ru, es

Category

Services

Focus

Included features
  • FTP files analysis
  • Error logs analysis
  • Trying to reproduce the bug with another installations or devices
  • Search and compare the bug with sourceforge
  • Bug report to presta, if it is a core bug
  • Quick module fix, if the bug comes from a third-party module
  • Conflict resolving if a conflict is found and enough time is left (60 minutes in total)
  • Recommendations for a core fix, if possible
  • Extended feedback and bug description in complicated cases
  • Contact to a module developer, if the bug is related to a module
  • Estimation for a further intervention in complicated cases
  • Feedback and changelog of all files, which were changed during the fix (backup of original files)
Everything is included ;) we can have a look at your installation doesn’t matter how old it is, which modules or themes you use or if your shop’s core is changed.

 

Legal compliance

GDPR compliance

This module is compliant with the European General Data Protection Regulation

You have a question ?

This developer answers your questions in:
en, fr, de, ru, es
message   Contact the developer

About this developer

Expertise Level

Captain

Listed products

46

Developer since

08/10/2009

Country

Germany

Support languages

en, fr, de, ru, es

PrestaShop Support

About PrestaShop Support

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With PrestaShop Support, our experts are there to help you succeed in your e-commerce project! At each step in your e-commerce journey, our team is there to advise you and provide technical support to optimize your store according to your wishes and objectives.

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