Optimize your online store with PrestaShop's Official Marketplace!

I confirm my contact details to continue

Yummy, your shop will love it! Your product was added successfully to your cart

Store Backup

Store Backup

Developed by PrestaShop
(17 votes)

More than 90 % of users recommend this product

5 stars
8
4 stars
2
3 stars
3
2 stars
1
1 star  
3

The average rating includes all reviews over the last six months.

Level:

Users think this product is suitable for e-merchants who are:

Beginners  
5
Intermediate  
1
Advanced  
4
support - Services - Store Backup

Overview

Run a backup of your store enjoying a service done by the technical team of PrestaShop!

With the store backup, you will get:
  • The efficiency of our technical support team
  • The expertise of our consultants : they will answer your questions
 

What the support plan does for you

The PrestaShop support plans allows you to use the services of experts to help you effectively manage your solution.
They will guide you step by step and answer your questions for you to save time and focus on your ecommerce business.

Focus

The store backup includes the following
 
  • Backup of your database
  • Backup of your catalog (Products information and pictures)
  • Backup of your customers
  • Backup of your orders
  • Backup of your theme and modules
  • Backup of your CMS Pages

Backup of the store will be provided in the zip file and a download link will be provided to extract the file
 
Restoring the back up requires technical and web-developing skills. If you do not possess these skills we would recommend you to sign up for a migration ticket, and we will take care of everything : 

Store Backup


This service excludes :
 
  • Reinstatement of the backup on another server
  • Reinstatement of the backup on your cloud solution
  • Folders : admin, cache, classes, config, controllers, css, docs, download, js, localization, log, pdf, tools, webservice and all the root folders

Modalities :

For our consultants to offer you the best service possible, you must provide the following information:
 
  • FTP access
  • Database
  • URL of your site
  • URL of your Back-Office admin
  • Email address and password to your Back-Office
  • Support services are available from Monday to Friday, 9am to 5pm EST.
  • Support services are in English, French and Spanish
 
This service is compatible with the versions 1.4 to 1.6 of PrestaShop.

 

Frequently purchased together

Store Backup
Abandoned Cart Reminder Pro
Payment module installation and configuration by PrestaShop
$483.98 Add all three to cart

Developed by PrestaShop - Show more details

About PrestaShop Support

PrestaShop Support

With PrestaShop Support, our experts are there to help you succeed in your e-commerce project! At each step in your e-commerce journey, our team is there to advise you and provide technical support to optimize your store according to your wishes and objectives.

Question?
Need help?

This developer answers your questions in:
en fr

$119.00

  • Compatibility v1.6.1.0 - v1.6.1.17

  • Available in en fr