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Knowband - Abandoned Cart Serial Reminders (Smart)

Knowband - Abandoned Cart Serial Reminders (Smart) Module

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Developed by Knowband

More than 90 % of users recommend this product


The average rating includes all reviews over the last six months.

(41 votes)
Level: laptop laptop laptop

Users think this product is suitable for e-merchants who are:

  • Modules
    Partner Creator
  • +500
  • PrestaShop -
module - Remarketing & Shopping Cart Abandonment - Knowband - Abandoned Cart Serial Reminders (Smart) - 1
module - Remarketing & Shopping Cart Abandonment - Knowband - Abandoned Cart Serial Reminders (Smart) - 2
module - Remarketing & Shopping Cart Abandonment - Knowband - Abandoned Cart Serial Reminders (Smart) - 3
module - Remarketing & Shopping Cart Abandonment - Knowband - Abandoned Cart Serial Reminders (Smart) - 4
module - Remarketing & Shopping Cart Abandonment - Knowband - Abandoned Cart Serial Reminders (Smart) - 5
module - Remarketing & Shopping Cart Abandonment - Knowband - Abandoned Cart Serial Reminders (Smart) - 6
module - Remarketing & Shopping Cart Abandonment - Knowband - Abandoned Cart Serial Reminders (Smart) - 7


Prestashop Abandoned cart(Email Follow up) addon helps Prestashop owners to track the abandoned carts on the store and send automatic/manual email reminders(with or without a discount coupon) and a link for direct checkout from the email.

What this product does for you


Conversion rate Encourage visitors to complete purchases

On eCommerce stores, it is very normal that customers come to the store, add products/item to their shopping cart and leave without completing the checkout. Now, it becomes very difficult for Prestashop admin to search such customers and conduct a follow-up to remind about the abandoned cart. Knowband-Abandoned Cart Serial Reminders module is the perfect solution to this problem. It does not only tracks such carts on the store but also helps the admin to send automatic reminders emails from time to time.
With this addon installed in your store, you will be able to experience a drop in cart abandonment rate. By sending reminder emails, you will be able to follow-up with those prospects who failed to complete the purchase and left their cart abandoned.
Abandoned Cart Email Follow up - How it works
1. A customer visits your Prestashop store
2. He browse your store and adds products to his shopping cart
3. During Checkout(sometimes before) the customer is asked for the name and email address
4. But due to some reasons they left your store without completing the purchase
5. After a specified time(as decided by the admin) their shopping cart is assumed abandoned
6. After a defined time, you will send them follow-up email reminding about their left items in their shopping carts.
7. Some will visit your Prestashop store again and convert, and some will ignore the follow-up email.
8. After few days of sending the first follow up email, you will send another email with a discount this time.
9. The interested customer proceeds to checkout and completes the purchase.
Salient Points:
  • Capture Abandoned carts Guest, as well as logged-in customers'.
  • 10 Readymade discount/non-discount email templates to choose from.
  • Option to create all new email templates from scratch. 
  • Test mode for testing the module in a live store. 
  • Set time for the cart will be assumed as abandoned.
  • Option to send emails only if a customer has at least $x amount of products in the cart.
  • Schedule N number of serial reminders to be sent to the customers.
  • Increase conversion rate by sending a reminder (with or without discount coupon code).
  • Each reminder can have a different or same amount of discount coupon code.
  • Send fixed or percentage based coupons (with or without Free shipping) to customers.
  • Option to track the abandoned cart automatically or manually.
  • Option to send abandoned cart emails manually or automatically. 
  • "Use different email template for each reminder".
  • Translate all email templates easily to other languages.
  • The module also tracks customers language and send a personalized email with their full name in their own language.
  • Various filter options to refine the search in abandoned cart list at the back-end.
  • Search any particular customer's abandoned cart easily.
  • One click to check customer's abandoned cart information.
  • Includes complete cart details and direct checkout link in Email.
  • Compare abandoned cart vs converted cart using effective graphical reporting system.
  • Check converted cart list separately.
  • Check how many abandoned carts are actually converted after sending emails. 
  • Display abandon cart's status in terms of graphs.
  • Simple, user-friendly and easy to manage interface.
  • You don't need to be a technical expert to use this module.


  • Reduces shopping cart abandonment.
  • Boost sales and conversion by convincing the owners of up to 30% of abandoned shopping carts on your Prestashop store.
  • The addon tracks Abandoned carts of both Guest as well as Registered customers.
  • Send Abandoned cart follow-up emails with Discount coupon codes.
  • Prestashop store admin can set the time period after which the shopping cart is assumed abandoned.
  • Admin can view details of the customers like their name, email id, IP Address, Time & Date.
  • Test mode available to test the module before making it live on Prestashop store.
  • Trigger follow up emails Manually or Automatically using crons.
  • Readymade Email Templates: Prestashop store Admin can add and customize many more.
  • Separate tabs that list Abandoned and Converted carts.
  • Prestashop store admin can view the abandoned products in the shopping cart of the customers.
  • Prestashop Admin can analyze the store conversion rates by analyzing the converted carts.
  • Prestashop Admin can analyze which products result in most shopping cart abandonment.
  • Detailed reporting for Abandoned and Converted carts.
  • Supports Multi Lingual
  • Multi Store Compatible
  • Desktop, Mobile and Desktop responsive design.

Frequently bought together

Add "Knowband - Abandoned Cart Serial Reminders (Smart)" to your cart along with:

  • An attractive and contemporary module which divides payment process in three steps/ tabs grouped under the same URL, with cart resume always visible. 

  • Create as many popups as you can imagine. Grab customer attention with a pop-up window about promotions, sales, news, etc. Place popups anywhere, on selected categories, products, manufacturers, suppliers, customer groups, countries or zones.


What your customers will like

  • Mobile Responsive emails with complete cart information in their own language
  • A reminder mail with coupon code will always make them happy
  • It reminds customers to place the order because sometimes they just forget about their cart.
  • Direct link to each of the product pages.
  • They don't need to add all products back again in the cart.
  • Just one click to recover complete cart even if they are guest customers.
  • If there is some coupon code, it will be automatically applied to the cart to reduce their efforts.
  • Users will get automatically logged-in when they checkout directly from the link in the email. 


You may also like our One-page checkout module, this addon offers faster checkout and increases conversion rates.

Support and updates

You automatically get 3 months of support for this product.

For 90 days after your purchase, you can enjoy technical and feature support, as well as access to updates available for this product.

Make sure this product runs well on your store for 12 months with Option Zen!

With Option Zen, you get access to ALL updates for the product for one year following purchase. Support from the product developer is available by email to answer all your technical and feature-related questions.

What is Option Zen?

Option Zen includes two services:

  • Unlimited after-sales support during the period covered by the option
  • Access to all updates for the product during the period

Option Zen is available at a discount when purchasing this product, but, if you miss out, you can also buy it via your customer account later. It is valid up to one year following the date of purchase of your product. The earlier you buy it, the longer you can enjoy it!

What does it include?

The following are included in Option Zen:

  • questions about using the module/theme;
  • solving technical problems related to the module/theme;
  • access to all module/theme updates.

The following services are not included in Option Zen:

  • customization and special development;
  • installing and updating the module/theme;
  • solving problems concerning third-party services, hosting, the server, or the PrestaShop software.


The support is really great and outstanding, fully trusted!

Yu H. - 09/23/2016

Very good product.

Guglielmo M. - 06/12/2017

Great module that will hopefully help convert abandoned carts

Jonathan B. - 08/17/2015

The reviews were selected by the developer of this product according to the satisfaction expressed by the customers.


What's New in Version 1.1.15(06/01/2018)

  • [ADD] Compliant with the GDPR
  • [ADD] Prestashop GDPR Hook Integration

About the developer, Knowband


Our team of skilled and experienced developers has been working on Prestashop for more than 8 years. Velocity has been developing plugins under the brand name of Knowband for over 3 years and has more than 50 Plugins for Prestashop.

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  • 3 months of free support (Learn more)
  • Developed by a Top Developer
  • Documentation included
  • Compatibility v1.6.0.4 - v1.7.4.0

  • Version 1.1.15 (06/01/2018)

  • Available in en bg cs de el es fi fr hu it nl pl pt ro ru sk sv

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