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SOO Cancel an Order

SOO Cancel an Order Module

Developed by Community developer
  • PrestaShop -
module - Registration & Ordering Process - SOO Cancel an Order - 1
module - Registration & Ordering Process - SOO Cancel an Order - 2
module - Registration & Ordering Process - SOO Cancel an Order - 3


The sweet Prestashop module allows your customers to cancel their orders from Frontend if it is not validated yet, through on orders history page. It will save both your time & customer time, increase customer's experience.

What this product does for you


Conversion rate Provide customers reinsurance

  • Your clients do not need to warn you to cancel the order and you know that directly backorder will never be honored.
  • Save your time
  • Improve customer's experience


  • Added a button when viewing the details of an order for the cancellation of an order uncommitted.
  • Simple and works like charm.

Frequently bought together

Add "SOO Cancel an Order" to your cart along with:

  • With this module, you can change the status of your orders automatically with a cron task.  For example, you can change the status of waiting for payment to canceled after 5 days, 10 minutes, etc.

  • Image descriptions are a little-known SEO feature for product pages, but precise description is a surefire way to increase your e-commerce’s search engine visibility. The SEO Images (Alt tag) module automates ALT tag creation for product images and produces quality content to improve your site’s page ranking.


What your customers will like

Easy to cancel the order that they don't want to continute without contact Store's admin and wait for a long time.


Combine with SOO Cart Expiration ( https://addons.prestashop.com/en/remarketing-shopping-cart-abandonment/22761-soo-cart-expiration.html ) will help you maximize sales.

Support and updates

You automatically get 3 months of support for this product.

For 90 days after your purchase, you can enjoy technical and feature support, as well as access to updates available for this product.

Make sure this product runs well on your store for 12 months with Option Zen!

With Option Zen, you get access to ALL updates for the product for one year following purchase. Support from the product developer is available by email to answer all your technical and feature-related questions.

What is Option Zen?

Option Zen includes two services:

  • Unlimited after-sales support during the period covered by the option
  • Access to all updates for the product during the period

Option Zen is available at a discount when purchasing this product, but, if you miss out, you can also buy it via your customer account later. It is valid up to one year following the date of purchase of your product. The earlier you buy it, the longer you can enjoy it!

What does it include?

The following are included in Option Zen:

  • questions about using the module/theme;
  • solving technical problems related to the module/theme;
  • access to all module/theme updates.

The following services are not included in Option Zen:

  • customization and special development;
  • installing and updating the module/theme;
  • solving problems concerning third-party services, hosting, the server, or the PrestaShop software.

What's New in Version 2.2.1(04/21/2017)

  • Send an notification email when cancel the order

About the developer

Community developer

Need help?

This developer answers your questions in:
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  • 3 months of free support (Learn more)
  • Documentation included
  • Compatibility v1.4.0.1 - v1.7.4.3

  • Version 2.2.1 (04/21/2017)

  • Available in en es fr

Questions? Contact the developer
This developer answers your questions in:

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