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Google Customer Reviews Module

Developed by Business Tech

Best seller

(22) 22 votes

Google Customer Reviews is a free program that lets you collect feedback from users who’ve made a purchase on your site and display it (or not) for your future customers.

Item only
Zen Option

3 months of support
12 months of support
Upgrades and future features
Security updates

Price

$94.99

Modules Partner Creator

Business Tech

Store Demo Back Office Demo

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Shop Demo Demo Back Office

Overview

Google Customer Reviews is a free program that lets you collect feedback from users who’ve made a purchase on your site and display it (or not) for your future customers.

What this module does for you

Conversion rate

Traffic

Reassure your customers and increase your conversion rate and sales on your PrestaShop website by joining the new customer feedback service by Google.

Enjoy the following advantages by joining the "Google Customer Reviews" program :

Freely collect necessary reviews about your shop
Acquire the possibility to display reviews about merchant on your Google AdWords advertisements
Show a badge on your website with the Google Customer Reviews logo and the rating resulted from reviews.

By using this module in conjunction with our "Google Merchant Center (Google Shopping)" module (available separately on https://addons.prestashop.com/en/price-comparison/1768-google-merchant-center-google-shopping.html), you will get the best possible results on the PrestaShop e-commerce platform.

This module is developed and published by Business Tech, certified PrestaShop developer and winner of the 2011, 2014 and 2017 PrestaShop Awards for "Best module", with over 7 years of experience working with Google and Facebook. You are guaranteed to buy a robust, reliable and quality module.

Furthermore, at Business Tech, we have a fast and efficient tech support : when you contact us, you are talking directly to the developers, so you are sure to be well informed !

What your customers will like

Your customers will appreciate being able to give their feedback on your shop. If you activate the badge display, they will like to browse the other customers reviews, and will be satisfied with your transparency. This will increase their trust and their perception of your shop. The display of reviews about merchant in Google Shopping and on your Google AdWords advertisements will also reassure your customers and encourage them to go to your site.

Installation

WARNING: Google requires you to have an SSL certificate (https: //) installed all along the order funnel.

You have a question ?

This developer answers your questions in:

fr, en

Contact the developer

Technical sheet

Latest update

06/20/2018

Available in

en, fr

PrestaShop Compatibility

V1.4.0.1 - V1.7.5.2

Module version

V 2.1.5

Number of downloads

818

Level

Advanced

Documentation

Included

Developer

Business Tech

Developer languages

fr, en

Paid external service

Yes

Category

Referral & Loyalty Programs

Need

Conversion rate , Traffic

Features

Warning : to use this service you must have an active Google Merchant Center (Google Shopping) online account.

INTRODUCING GOOGLE CUSTOMER REVIEWS

Brought to you by BusinessTech, makers of the "Google Merchant Center (Google Shopping)" module (available separately on https://addons.prestashop.com/en/price-comparison/1768-google-merchant-center-google-shopping.html), the Google Customer Reviews module allows you to join the new Google customer feedback service :

Customers who’ve made a purchase on your site are presented with an option to opt-in to receive an email requesting feedback from Google about their experience with your store. If the customer opts-in, they may receive an email after their order has arrived. The collected ratings are then displayed on your optional Google Customer Reviews badge, appear in your Merchant Center dashboard, and are used for seller ratings.

Important note : you will be able to manage this new service directly in your Google Merchant Center (Google Shopping) online account.

SMART CONFIGURATION OPTIONS

As always, BusinessTech has tried to make the module configuration as easy as possible for you, while insuring the highest possible robustness and flexibility.

Regarding basic and order settings :

Ability to choose the order statuse(s) for which a participation request to the Google Customer Reviews program will appear to your customers
Ability to select the participation request pop-up location
Ability to choose the reviews badge location or decide not to display it

Regarding shipping settings configuration, in order to be as accurate as possible on the estimated delivery time (and therefore on the period before sending the reviews form by e-mail to your customers) :

Ability to set your estimated order processing time, with a "same-day order processing" if the order is received before a certain time
Ability to set no shipping days (week-ends and closed week days)
Ability to set the average transport time for each carrier

PERFECT INTEGRATION WITH OUR GOOGLE MERCHANT CENTER MODULE

To use this service you must have an active Google Merchant Center (Google Shopping) online account.

Of course, this module integrates perfectly with our "Google Merchant Center (Google Shopping)" module (available separately on https://addons.prestashop.com/en/price-comparison/1768-google-merchant-center-google-shopping.html).

Recommandation

By installing this module you allow Google to display a message to your customers offering them to participate in the“Google Customer Reviews” program. If your customers accept, they will receive an e-mail from Google allowing them to provide feedback on your service. This involves that Google retrieves some of their information, such as, for example, their e-mail address and country of delivery. We remind you that, as responsible for the use of personal data of your customers and visitors and in order to respect the new European General Data Protection Regulation, you must clearly inform your users of this, in an easily accessible documentation(e.g. your Terms and Conditions). You must provide them with the link that will direct them to Google’s personal data policy(https://policies.google.com/privacy/update). You also must inform them of their rights, in particular their right of opposition to the use of their personal data and the means to assert their rights.

We decline all responsability in case of non-compliance with the above mentioned Regulation.

What's New in Version 2.1.5(06/20/2018)

- Fix for ps 1.7
- Add new FAQ link

Support and updates

You automatically get 3 months of support for this product.

For 90 days after your purchase, you can enjoy technical and feature support, as well as access to updates available for this product.

Make sure this product runs well on your store for 12 months with Option Zen!

With Option Zen, you get access to ALL updates for the product for one year following purchase. Support from the product developer is available by email to answer all your technical and feature-related questions.

What is Option Zen?

Option Zen includes two services:

Unlimited after-sales support during the period covered by the option
Access to all updates for the product during the period

Option Zen is available at a discount when purchasing this product, but, if you miss out, you can also buy it via your customer account later. It is valid up to one year following the date of purchase of your product. The earlier you buy it, the longer you can enjoy it!

What does it include?

The following are included in Option Zen:

questions about using the module/theme;
solving technical problems related to the module/theme;
access to all module/theme updates.

The following services are not included in Option Zen:

customization and special development;
installing and updating the module/theme;
solving problems concerning third-party services, hosting, the server, or the PrestaShop software.

You have a question ?

This developer answers your questions in:

fr, en

Contact the developer

Frequently bought together

Total price:

$79.99

Add all three to cart

Notations

Customer reviews

Ehsan T. 01/08/2014

Easy to install and configure and also have a excellent tutorial. This module made it a lot easier to get the Google badge. Its all in one :) Love their customer serves, David (CEO of businesstech) is always willing to help with any problems you you'll have their module.

Ano N. 12/21/2013

Works very nicely. We had been stuck on the feeds part for weeks and have finally been able to finalize our application. We already had Google Merchant Center. This is another great module by Business Tech!

David M. 02/18/2016

Impressive module, very easy to setup and worked first time :-)

The reviews were selected by the developer of this product according to the satisfaction expressed by the customers.

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Google Customer Reviews Module

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