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Google Customer Reviews

Google Customer Reviews Module

Developed by Business Tech
(18 votes)
5 stars
13
4 stars
2
3 stars
1
2 stars
1
1 star  
1

The average rating includes all reviews over the last six months.

  • Modules
    Partner Creator
  • +500
    downloads!
  • PrestaShop
    1.5.4.1 - 1.7.2.2
module - Referral & Loyalty Programs - Google Customer Reviews - 1
module - Referral & Loyalty Programs - Google Customer Reviews - 2
module - Referral & Loyalty Programs - Google Customer Reviews - 3
module - Referral & Loyalty Programs - Google Customer Reviews - 4
module - Referral & Loyalty Programs - Google Customer Reviews - 5
module - Referral & Loyalty Programs - Google Customer Reviews - 6

Overview

Google Customer Reviews is a free program that lets you collect feedback from users who’ve made a purchase on your site and display it (or not) for your future customers.

What this product does for you

Conversion rate Provide customers reinsurance

Customer relations Alleviate customer disputes

Reassure your customers and increase your conversion rate and sales on your PrestaShop website by joining the new customer feedback service by Google.

Enjoy the following advantages by joining the Google Customer Reviews program :
  • Freely collect necessary reviews about your shop
  • Acquire the possibility to display reviews about merchant on your Google AdWords advertisements
  • Show a badge on your website with the Google Customer Reviews logo and the rating resulted from reviews.

By using this module in conjunction with our Google Merchant Center module (available separately on http://addons.prestashop.com/en/seo-prestashop-modules/1768-Google-Merchant-Center.html), you will get the best possible results on the PrestaShop e-commerce platform.

This module is developed and published by Business Tech, certified PrestaShop developer and winner of the 2011, 2014 and 2017 PrestaShop Awards for "Best module", with over 7 years of experience working with Google and Facebook. You are guaranteed to buy a robust, reliable and quality module.

Furthermore, at Business Tech, we have a fast and efficient tech support : when we contact us, you are talking directly to the developers, so you are sure to be well informed !

Features

Warning : to use this service you must have an active Google Merchant Center (Google Shopping) account.

INTRODUCING GOOGLE CUSTOMER REVIEWS

Brought to you by Business Tech, makers of the Google Merchant Center module (available separately on http://addons.prestashop.com/en/seo-prestashop-modules/1768-Google-Merchant-Center.html), the Google Trusted Stores module allows you to join the new Google customer feedback service :

Customers who’ve made a purchase on your site are presented with an option to opt-in to receive an email requesting feedback from Google about their experience with your store. If the customer opts-in, they may receive an email after their order has arrived. The collected ratings are then displayed on your optional Google Customer Reviews badge, appear in your Merchant Center dashboard, and are used for seller ratings.

Important note : you will be able to manage this new service directly in your Google Merchant Center (Google Shopping) account.

SMART CONFIGURATION OPTIONS

As always, Business Tech has tried to make the module configuration as easy as possible for you, while insuring the highest possible robustness and flexibility.

Regarding basic and order settings :
 
  • Ability to choose the order statuse(s) for which a participation request to the Google Customer Reviews program will appear to your customers
  • Ability to select the participation request pop-up location
  • Ability to choose the reviews badge location or decide not to display it

Regarding shipping settings configuration, in order to be as accurate as possible on the estimated delivery time (and therefore on the period before sending the reviews form by e-mail to your customers) :

  • Ability to set your estimated order processing time, with a "same-day order processing" if the order is received before a certain time
  • Ability to set no shipping days (week-ends and closed week days)
  • Ability to set the average transport time for each carrier

PERFECT INTEGRATION WITH OUR GOOGLE MERCHANT CENTER MODULE

To use this service you must have an active Google Merchant Center (Google Shopping) account.

Of course, this module integrates perfectly with our Google Merchant Center module (available separately on http://addons.prestashop.com/en/seo-prestashop-modules/1768-Google-Merchant-Center.html).

Support and updates

You automatically get 3 months of support for this product.

For 90 days after your purchase, you can enjoy technical and feature support, as well as access to updates available for this product.


Make sure this product runs well on your store for 12 months with Option Zen!

With Option Zen, you get access to ALL updates for the product for one year following purchase. Support from the product developer is available by email to answer all your technical and feature-related questions.


What is Option Zen?


Option Zen includes two services:

  • Unlimited after-sales support during the period covered by the option
  • Access to all updates for the product during the period

Option Zen is available at a discount when purchasing this product, but, if you miss out, you can also buy it via your customer account later. It is valid up to one year following the date of purchase of your product. The earlier you buy it, the longer you can enjoy it!


What does it include?


The following are included in Option Zen:

  • questions about using the module/theme;
  • solving technical problems related to the module/theme;
  • access to all module/theme updates.

The following services are not included in Option Zen:

  • customization and special development;
  • installing and updating the module/theme;
  • solving problems concerning third-party services, hosting, the server, or the PrestaShop software.

Testimonials

Impressive module, very easy to setup and worked first time :-)

David M. www.officelife.com.au

Very helpful guys... Made it work pronto.

Asif M.

Easy to install and configure and also have a excellent tutorial. This module made it a lot easier to get the Google badge. Its all in one :) Love their customer serves, David (CEO of businesstech) is always willing to help with any problems you you'll have their module.

Ehsan T. www.yourlamode.com

Recommendation

Before purchasing this module, please read attentively the following indication...
 
Google requires that you have an SSL certificate installed or available and https:// active on your PrestaShop website for login, checkout and order confirmation pages. Regarding the order confirmation page, this is not the standard default behavior in PrestaShop, even with SSL installed on your website. You will need to install a small override file which we have conveniently included in the module and documented for you, so you can satisfy this Google demand.

What your customers will like

Your customers will appreciate being able to give their feedback on your shop. If you activate the badge display, they will like to browse the other customers reviews, and will be satisfied with your transparency. This will increase their trust and their perception of your shop. The display of reviews about merchant in Google Shopping and on your Google AdWords advertisements will also reassure your customers and encourage them to go to your site.

Frequently purchased together

Google Customer Reviews
Multiple Features - Assign your features as you want
Comments, notes and reviews after order
$179.97 Add all three to cart

Items from the same developer - Show more details

What's New in Version 2.1.4(09/05/2017)

  • Fix for carrier update
  • Some ui update

About the developer, Business Tech

Business Tech

Business Tech is a Platinum Partner Agency and one of PrestaShop Addons’ oldest and most popular module developers. Since 2009, we have strived to produce the best modules on the market and a smart module catalog, with a focus on Google, Facebook and other social networks, as well as financial reporting. Business Tech also prides itself on having a sterling tech support and customer service department, where you’ll get prompt & efficient help.

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$99.99

Benefits:

  • 3 months of free support (Learn more)
  • Developed by a Top Developer
  • Documentation included
  • Compatibility v1.5.4.1 - v1.7.2.2

  • Version 2.1.4 (09/05/2017)

  • Already translated into en fr

Questions? Contact the developer
This developer answers your questions in:

fr en