Necessary update of your password on PrestaShop Addons


You are currently the holder of an Addons account created from your Paypal account, which allows you to connect to our marketplace.

In order to increase security and simplicity, we are implementing a single authentication system. Therefore, signing in with PayPal won’t be possible on our marketplace, from April 2nd on. Read morearrow_right_alt

To continue to access your personal space on PrestaShop Addons, we simply invite you to reset your password as of now by clicking on the link below.

You will receive a new password allowing you to directly sign in to your Addons account, without using PayPal. Once logged in, you will be able to change this password in your personal space.

Your Addons account will not be affected in any way by this development.


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Messenger | Social Live Chat

Messenger | Social Live Chat Module

Developed by Webkul
From V1.6.0.4 to V1.7.8.0


Establish a direct & live contact channel for your customers with the social live chat module. It helps you in resolving the customer's queries quickly as messenger provides a seamless messaging experience.

What this module does for you

event_available Improve customer service management
In eCommerce, customers shopping experience matters very much. And, Social Live Chat module helps you to exactly enhance that for your customers.

The shopping experience is so important that it kind of becoming a deciding factor whether your customer will come back again or not.

Integrating features that ultimately enhance the customer shopping experience is very essential these days. Customers notice these things.

Whenever a customer experiences any problem, how were you present at his/her disposal? They surely take these things into account whenever they plan to buy any product next time.

A Direct Communication Channel

The Social Live Chat module integrates the Facebook Messenger window in the shop. This window can be used by customers to send their issues/queries to the admin /shop owner.

Being the fast messaging channel, admin/shop owners can also reply to the queries instantly. Otherwise, they can also set a default message in the module to send to the customer in case of being offline.

What your customers will like

The customers get to have the following benefits at their end after the integration of the module:
  • They get a direct communication channel to chat with the shop owners.
  • Seamless & fast messaging channel.
  • Quick resolution to the queries & solutions to the issues.


Follow the standard installation procedure:
  • Go to the back office-> Module Manager -> Upload a module
  • Upload zip file of 'Messenger | Social Live Chat'
  • The module will automatically get installed on your Prestashop.


Note: "In case of any discrepancy, the functionalities/features of the module written in the English language will be final"

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This developer answers your questions in:

Technical sheet

Latest update


Available in

en, de, es, fr, it, nl, pl, pt, ru +3

PrestaShop Compatibility

V1.6.0.4 - V1.7.8.0

Module version

V 4.0.1

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Products on Facebook & Social Networks


  • Helps to establish a direct & live communication channel between the customer & the shop owner.
  • Store owners will be able to provide solutions to the queries/issues raised by the customer.
  • The customer can ask queries from the admin via Facebook messenger on the store.
  • The customer can talk directly to the admin of the store.
  • Admin can respond back from their store page on Facebook.
  • Admin can set the particular time in which he/she will be online.
  • An admin can set the offline message to send to the customer when they are not available or offline.
  • Admin can set the chat plugin colour according to their website theme.

Frequently Asked Questions(FAQs):

Q: Can customers send a message directly without logging in to the messenger?
A: No, they can not send a message to the admin without logging in to the messenger first.

Q: How would a customer know whether the admin is online or offline?
A: They can set the timing when they will be online in the module. And, in the case of offline a customer will get a default message set by admin to send to the customer when they are offline.


Our guarantees:

✪ We are a PrestaShop Gold Partner agency with a team of experienced PrestaShop developers.
✪ We have been accredited with “SuperHero” Expertise Level & we were able to achieve this with lesser response time and quality service.
✪ We intend to provide 100% satisfaction to our customers with their purchase.
✪ We will also help you with the installation and configuration of the module in case if it’s required.

✔ We can customize the module according to your requirement. You can contact us for a quote.
✔ We would really appreciate your 5-star rating and comments about our modules & support. It helps us with the development of new modules and the improvement of the already developed modules.

If you have any doubts or queries regarding our module, please send us a message. We would be more than happy to assist you.

What's New in Version 4.0.1(07/30/2021)

  • Use gmdate() function for GMT/UTC date and time
  • Update file License headers
  • Remove addons block from module configuration

Support and updates

At the time of purchase, your Business Care subscription for your first year is automatically included, then tacitly renewed at the end of the period.

You can cancel your subscription at any time, before the end of the current period.

Services included in your subscription:

  • Security updates
  • Compatibility updates
  • Developments and upcoming features
  • Unlimited support

Want more details? Check out the most frequently asked questions about Business Care.

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Webkul is one of the most trusted plugin maker in the open source community since 2010. We are web and mobile-based organization and have crafted more than 1000 products.