I confirm my contact details to continue


Yummy, your shop will love it! Your product was added successfully to your cart

Order recovery

Order recovery Module

Developed by PrestaShop
(34 votes)
5 stars
4 stars
3 stars
2 stars
1 star  

The average rating includes all reviews over the last six months.

  • Made by
  • +500
  • PrestaShop -
module - Order Management - Order recovery - 1
module - Order Management - Order recovery - 2


With just a few clicks, approve the orders of your customers who were not able to place their order, and increase your conversion rate!

What this product does for you


Conversion rate Encourage visitors to complete purchases


Customer relations Improve customer relations

Increase your conversion rate
· Recover your customers who abandon their orders
Is your customer having problems ordering? Did your payments module fail to work and your order has vanished into thin air?


The "order recovery" module lets you validate your customer's carts from your back office in just a few clicks.

You just need to:
choose the customer using our integrated Ajax filter
and then click on the cart you want to save: it will then be changed into an order and appear as one in your back office.

With the Order Recovery module, easily improve your customer service and make it more effective!

Frequently bought together

Add "Order recovery" to your cart along with:

  • This is an ideal solution for increasing the amount of the average sales transaction. According to the rules you have chosen, you encourage customers to increase the value of their purchases in order to take advantage of free delivery.

  • Improve your SEO through internal linking strategy


Support and updates

You automatically get 3 months of support for this product.

For 90 days after your purchase, you can enjoy technical and feature support, as well as access to updates available for this product.

Make sure this product runs well on your store for 12 months with Option Zen!

With Option Zen, you get access to ALL updates for the product for one year following purchase. Support from the product developer is available by email to answer all your technical and feature-related questions.

What is Option Zen?

Option Zen includes two services:

  • Unlimited after-sales support during the period covered by the option
  • Access to all updates for the product during the period

Option Zen is available at a discount when purchasing this product, but, if you miss out, you can also buy it via your customer account later. It is valid up to one year following the date of purchase of your product. The earlier you buy it, the longer you can enjoy it!

What does it include?

The following are included in Option Zen:

  • questions about using the module/theme;
  • solving technical problems related to the module/theme;
  • access to all module/theme updates.

The following services are not included in Option Zen:

  • customization and special development;
  • installing and updating the module/theme;
  • solving problems concerning third-party services, hosting, the server, or the PrestaShop software.

About the developer, PrestaShop


Discover all the modules developed by PrestaShop, and add to your online shop:

- payment modules and gateways to conquer new customers,

- features to increase your traffic as your sales,

- shipping and delivery solutions to increase your customer satisfaction,

- tools to facilitate your tasks on a daily basis and make you save time!

Need help?

This developer answers your questions in:
en fr



  • 3 months of free support (Learn more)
  • Developed by PrestaShop
  • Compatibility v1.5.0.0 - v1.5.6.2

  • Version 1.0.1 (04/23/2014)

  • Available in en fr