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Unpaid Order Reminder

Unpaid Order Reminder Module

Developed by Community developer
  • PrestaShop -
module - Order Management - Unpaid Order Reminder - 1
module - Order Management - Unpaid Order Reminder - 2
module - Order Management - Unpaid Order Reminder - 3


Unpaid Order Reminder module will allow you to automatically send reminder emails to your customers about unpaid orders.

What this product does for you


Productivity Help save time

  • Unpaid Order Reminder module will help you keep track of unpaid orders and revive your customers.
  • You can configure it to automatically send multiple reminders for each customer depending on the time and the status of the order.
  • An email notification will automatically be sent to your shop administrators whenever a customer do not pay his order after multiple recalls.
  • You can prepare an email template for each reminder rule.



  • Set up a cron key to secure your cron URL.
  • Set reminders for all command states.
  • Indicate the number of hours or the number of days after which the reminder emails are returned.
  • Specify the number of days after which reminder emails are fired.
  • Enable administrator notification so your shop employees will get notified about unpaid order after multiple recalls sent to the customers.
  • 100% Customization and translatation of sent emails using Prestashop core features.

Frequently bought together

Add "Unpaid Order Reminder" to your cart along with:

  • Adds the ability to use virtual products with variants, allowing you to create only one data sheet for the different formats available for your download.

  • This module allows your customers to create and manage wish lists of products in your shop. The module allows you to display the wishlist block on the top of page.


What your customers will like

  • Your customers will be reminded of their unpaid orders according to the rules you set.


You will need to setup a daily wget to the url below in your crontab :
0 0 * * * /usr/bin/wget --delete-after --quiet --spider[your-secure-key]&action=unpaid

Support and updates

You automatically get 3 months of support for this product.

For 90 days after your purchase, you can enjoy technical and feature support, as well as access to updates available for this product.


 It's very easy and simple, the instructions are : 

  • Upload module package.
  • Install the module.
  • Configure the module in order to set up email reminders.
  • Set up a cron job.
  • That's it, that's all !
  • What's New in Version 2.0.0(02/14/2018)

    • 1.5.x Compatibility
    • New feature: Ability to set reminder after x Hours, x Days.
    • New feature: ability to set multiple reminders.
    • New functionality: possibility of defining each reminder according to the state of the order.
    • Translation fixes

    About the developer

    Community developer

    Need help?

    This developer answers your questions in:
    fr en



    • 3 months of free support (Learn more)
    • Documentation included
    • Compatibility v1.6.0.4 - v1.7.5.2

    • Version 2.0.0 (02/14/2018)

    • Available in EN, FR

    Questions? Contact the developer
    This developer answers your questions in:

    fr en