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Knowband - Mobile Order Lookup - Track Order Status

Knowband - Mobile Order Lookup - Track Order Status Module

Developed by Community developer
  • PrestaShop
    1.6.0.4 - 1.7.1.2
module - Order Management - Knowband - Mobile Order Lookup - Track Order Status - 1
module - Order Management - Knowband - Mobile Order Lookup - Track Order Status - 2
module - Order Management - Knowband - Mobile Order Lookup - Track Order Status - 3
module - Order Management - Knowband - Mobile Order Lookup - Track Order Status - 4
module - Order Management - Knowband - Mobile Order Lookup - Track Order Status - 5

Overview

Adds a query form to the store front using which customers can track their Order & Order Details by simply providing their email address and order reference without being logged in.

What this product does for you

Productivity Improve customer service management

Mobile Order Look up adds a simple query form to your store front. Using this form customers can check their Order Status & Order Details by simply providing their email address and order reference number without a need to log into the website.​

Productivity: Improves your customer service through real-time tracking

This module integrates a quick link for the query form on the header menu. Customers can use this form to track their order status or other order details without logging into their user account.
 
With this easy order tracking usability, this module is an add-on to your UX optimization and customer service improvement. It can help you to make so many happy customers who would appreciate your intuitive and real-time order tracking interface.
 
- Reduces the regular order-related customer queries by 30- 35%.
- Reduces the burden on manual support system through real-time replies.
- Provides better customer satisfaction through instant order information 24x7. 

Features

  • Real-time order tracking and reply to the customers.
  • Customers need not be logged-in to track their order.
  • Customer's email address and order reference number are enough to track the order.
  • Customers get an automatic instant reply to their order lookup request.
  • Admin can customize the text and labels of the order look up form.
  • Admin can customize the look, feel and text of the form CTA button.
  • Admin can view the stats and graphical report of the order look up activity on the store.
  • The module is translation ready.
  • Can be translated to any PrestaShop supported language right from the admin panel.
  • Easy to use Admin Panel interface.
  • Responsive Layout. Adapts to any screen size
  • Multiple Language Support
  • Use with any PrestaShop Theme.
  • The look and feel can be customized easily to match your website theme.
  • Easy yet Rich Reporting System
  • Does not conflict with other PrestaShop modules
  • Multi-Store Compatible
  • Detailed Help Manual included. 

Support and updates

You automatically get 3 months of support for this product.

For 90 days after your purchase, you can enjoy technical and feature support, as well as access to updates available for this product.


Make sure this product runs well on your store for 12 months with Option Zen!

With Option Zen, you get access to ALL updates for the product for one year following purchase. Support from the product developer is available by email to answer all your technical and feature-related questions.


What is Option Zen?


Option Zen includes two services:

  • Unlimited after-sales support during the period covered by the option
  • Access to all updates for the product during the period

Option Zen is available at a discount when purchasing this product, but, if you miss out, you can also buy it via your customer account later. It is valid up to one year following the date of purchase of your product. The earlier you buy it, the longer you can enjoy it!


What does it include?


The following are included in Option Zen:

  • questions about using the module/theme;
  • solving technical problems related to the module/theme;
  • access to all module/theme updates.

The following services are not included in Option Zen:

  • customization and special development;
  • installing and updating the module/theme;
  • solving problems concerning third-party services, hosting, the server, or the PrestaShop software.

What your customers will like

  • They will love the responsive order look-up form.
  • The option of Order tracking without logging into the store will definitely add to your UX optimization.
  • Your guest customers will definitely like the Order status tracking without logging into the store.
  • It will save the time of customers in many ways.
  • First through ‘no need to log in’.
  • Second through instant and real time reply of order look up queries. 

Frequently purchased together

Knowband - Mobile Order Lookup - Track Order Status
Easy order preparation
Categories Dashboard
  • Community developer Developed by

    PrestaShop v1.6.0.4 - v1.7.1.2 Compatibility

  • PrestaShop Developed by

    PrestaShop v1.4.0.1 - v1.6.1.17 Compatibility

  • PrestaShop Developed by

    PrestaShop v1.6.0.4 - v1.7.2.2 Compatibility

$114.97 Add all three to cart

Items from the same developer - Show more details

What's New in Version 1.0.5(06/29/2017)

  • Initial Commit

About the developer

Community developer

Question?
Need help?

This developer answers your questions in:
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$39.99

Benefits:

  • 3 months of free support (Learn more)
  • Developed by a Top Developer
  • Documentation included
  • Compatibility v1.6.0.4 - v1.7.1.2

  • Version 1.0.5 (06/29/2017)

  • Already translated into en bg cs de el es fi fr hu it nl pl pt ro ru sk sv

Questions? Contact the developer
This developer answers your questions in:

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