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From V1.6.0.4 to V1.7.7.6
Overview
The Prestashop Mobile Order Lookup by Knowband adds a query form to the storefront using which customers can track their Order & Order Details by simply providing their email address and order reference without being logged in.
What this module does for you
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Improve customer service management
Mobile Order Lookup Prestashop addon adds a simple query form to your storefront. Using this form, the customers can check their Order Status & Order Details by simply providing their email address and order reference number without a need to log into the website.
Productivity: Improves your customer service through real-time tracking
This Prestashop order details module by Knowband integrates a quick link to the query form on the header menu. Customers can use this form to track their order status or other order details without logging into their user account.
With this easy order tracking usability, this Prestashop module is an add-on to your UX optimization and customer service improvement. It can help you to make so many happy customers who would appreciate your intuitive and real-time order tracking interface.
- The Prestashop extension reduces the regular order-related customer queries by 30- 35%.
- It reduces the burden on manual support system through real-time replies.
- Prestashop order status provides better customer satisfaction through instant order information related customer queries by 30- 35%.
- Reduces the burden on manual support system through real-time replies.
- Provides better customer satisfaction through instant order information 24x7.
What your customers will like
- They will love the responsive order look-up form.
- The option of Order tracking without logging into the store will definitely add to your UX optimization.
- Your guest customers will definitely like the Order status tracking without logging into the store.
- It will save the time of customers in many ways.
- First through ‘no need to log in’.
- Second through instant and real time reply of order look up queries.
Frequently bought together
Total price:
$229.97
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