Conversion Pack Advanced

Description

With the Online Chat module developed by PrestaShop, you can finally offer an online chat system on your shop to have discussions with your customers. This communication tool has become vital for e-commerce stores and allows you to create stronger relationships with your customers by guiding and advising them in their purchases in real time.


With this module that requires no subscription, improve your customer relations and your after-sales services, while increasing your conversion rate by up to 40%!

What this product does for you

• No subscription needed; in just a few clicks you can set up your module and begin conversing with your online customers!

 

• You will find a simple, easy-to-use, responsive interface and a design that adapts perfectly to your site, in administration as for your store.

 

• With online conversations, you build a stronger, more human relationship with your customers and improve loyalty to your brand.

 

• You reduce the number of abandoned carts by answering your visitors’ questions directly.

 

• You save time in managing after-sales services by solving problems and requests live.

Features

The Online Chat module has a quickly configured interface and allows you to:

• Use 2 modes: Online / Offline - and easily go from one to the other and plan opening hours and timezone. 

 

• Online: you can instantly discuss with as many customers as you want. The discussions show up as chat windows in the lower right corner of your back office. You are free to continue navigating in your back office while you speak with your customers.

 

• Offline: when you are not logged in, you customers can still write to you directly in the discussion window. You will receive an email at your email address, with, depending on settings, email address, name and phone number; and you can respond to them by email.

 

• Communicate instantly with your customers without impacting your site’s performance.

 

• View the history of your archived online conversations and read them at any time.

 

• Configure the various settings according to your needs, particularly how chat windows are displayed to adapt them to your store’s colors and style, with preset and customizable themes. 

 

• Configure different settings depending on your needs. Among them: name and avatar for the advisors, preset message to encourage a customer to start talking, and needed information for an offline contact. 

Testimonials

What your customers will like

Description

Improve your conversion rate by 15% (and more) with abandoned carts reminder emails!

What this product does for you

An automatic email is sent to customers each time they add products to their shopping cart but do not purchase. It reminds and encourages them to complete the order. It’s beneficial and easy to use! 

• Automatically send one or more personalized emails to remind your customers about the contents of their cart. This helps turn abandoned carts into sales.
• Easily create email templates tailored to match your online store’s theme.
• Use a free external service to make the sendings automatic

Also, you can now propose discounts directly via the email in order to remind your clients to finalize their purchases. 

Abandoned Cart reminder Pro allows to easily add discounts on a product price or free shipping cost directly on the email depending on each clients cart amount. 
 

Features

Automated emails are tailored to your needs.

• The content of the reminder e-mail is automatically personalized for each customer complete with their full name and the items left in their shopping cart.
• If your store is available in multiple languages, the customer’s preferred language is detected and the appropriate email is sent.
• Create discounts adapted to the abandoned cart total amount. These discounts could be free shipping cost, a percentage or even a fixed amount.
• Emails are completely customizable – use your store’s colors to brighten up the appearance!
• Create numerous templates for a first, second, and third reminder email!
• Choose the delay period between the first reminder email, second reminder email, etc.
• Create an infinite number of email templates for every occasion.

Note: This module is not adapted to the "One Page Checkout" order process (native feature or module).

Testimonials

What your customers will like

Description

Easily increase your average cart value by offering customized discounts to your client in the shopping cart summary !

What this product does for you

With the Push on Cart module:

• Easily increase your customer’s average cart value
• Clear unsold products from your inventory
• Get your customers to discover new products to create a need and even secure their loyalty
• Create demand for new products
• Capitalize on impulse purchases
• Improve customer satisfaction and loyalty with customized discounts on select products
• Analyse the corresponding sales with advanced statistics

Features

This module gives you the ability to create customized promotional offers specific to your customers by selecting:

• The product(s) to highlight
• The discount amount or percentage
• The amount or percentage of the offer
• The adaptation of the promotion to the value of the order
• The creation of promotions by date and by priority

Discount amounts are automatically displayed in the payment summary.

To maximize your customers’ average cart value, use this module to display products based on specified conditions such as:

• If the customer has never purchased the displayed product
• If the customer did not already add the product to their shopping cart
• If there are no existing discounts in the customers’ shopping cart

These functions help further customize the products displayed during checkout. Configure an unlimited number of products to provide customers countless options and irresistible offers they can’t resist!

Testimonials

What your customers will like