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Official ODR - Online Dispute Resolution

Official ODR - Online Dispute Resolution Module

Developed by Community developer
  • PrestaShop -
module - Legal - Official ODR - Online Dispute Resolution - 1
module - Legal - Official ODR - Online Dispute Resolution - 2
module - Legal - Official ODR - Online Dispute Resolution - 3
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Online dispute resolution (ODR) is a branch of dispute resolution which uses technology to facilitate the resolution of disputes between parties. It primarily involves negotiation, mediation or arbitration, or a combination of all three.

What this product does for you


Customer relations Improve customer relations

The Online Dispute Resolution platform (ODR platform)
The ODR platform is a web-based platform developed by the European Commission. Its objective is to help consumers and traders resolve their contractual disputes about online purchases of goods and services out-of-court at a low cost in a simple and fast way.
It allows consumers to submit their disputes online in any of the 23 official languages of the European Union. The ODR platform transmits the disputes only to the quality dispute resolution bodies communicated by Member States.

Multi-Store Usage
This module is compatible with multi-store Prestashop. You can install the module in all your stores in a multi-store and use different configurations for each of them or configure once for all stores.
Multi-Language Usage
This module is compatible with multi-language Prestashop. Our module allows you to change the text for each language you want to have it in your website.
Full Responsive
Designed by experienced designers, our module has developed by a team of certified programmers and front end developers in order to offer your customers the best full responsive experience.
Easy installation
Online Dispute Resolution module is easy to install and use. To install, simply upload the zip and start the web based Installation via your Prestashop back-office. Also, we can perform the installation for you, at no charge.


Online Dispute Resolution comes with the following features:

Front end features:

- Display ODR link and logo in footer in the customers language.

Back end features:

- Enter ODR text for each language.
- Select the size and place of the banner.

Frequently purchased together

Official ODR - Online Dispute Resolution
SEO Images (ALT Tags)
Browser tab notification (Favicon)


We are a Prestashop premium certified agency will help you if there are any problems with our module. We’re a Prestashop certified premium agency, so we will offer you fast and quality support.
    If you are having problems with our Prestashop module, please contact us. In this page, browse to “INFORMATIONS” and you’ll find a link to contact developers, click on it and send us your questions.
    ✔ Are you having problems with the installation? If the module advices you about override conflicts, please tell us and we’ll merge them for you. Contact us and we’ll solve the problem.
    ✔ Help while installing and configuring: if you’re having doubts installing or configuring our module, contact us and our team will help you for free.
    ✔ Updates: Our modules are always up to date in order to guarantee that the work correctly with every Prestashop version.
We need your comments and evaluation!
Your evaluation is very important for us. If our products and services have been useful for you, please give us five stars. Five stars will help us to keep on working with the same energy and adding new functions to our modules.

Support and updates

You automatically get 3 months of support for this product.

For 90 days after your purchase, you can enjoy technical and feature support, as well as access to updates available for this product.

Make sure this product runs well on your store for 12 months with Option Zen!

With Option Zen, you get access to ALL updates for the product for one year following purchase. Support from the product developer is available by email to answer all your technical and feature-related questions.

What is Option Zen?

Option Zen includes two services:

  • Unlimited after-sales support during the period covered by the option
  • Access to all updates for the product during the period

Option Zen is available at a discount when purchasing this product, but, if you miss out, you can also buy it via your customer account later. It is valid up to one year following the date of purchase of your product. The earlier you buy it, the longer you can enjoy it!

What does it include?

The following are included in Option Zen:

  • questions about using the module/theme;
  • solving technical problems related to the module/theme;
  • access to all module/theme updates.

The following services are not included in Option Zen:

  • customization and special development;
  • installing and updating the module/theme;
  • solving problems concerning third-party services, hosting, the server, or the PrestaShop software.


Installation is absolutely the most simple one possible. ONE STEP INSTALL ONLY. Upload your purchased module and click install.
For each purchase we provide FREE support to install and configure, and FREE explainer videos.

What's New in Version 1.0.0(12/21/2017)

  • A small fix for 1.7.3 Version

About the developer

Community developer

Need help?

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  • 3 months of free support (Learn more)
  • Developed by a Top Developer
  • Documentation included
  • Compatibility v1.5.0.0 - v1.7.2.5

  • Version 1.0.0 (12/21/2017)

  • Available in en

Questions? Contact the developer
This developer answers your questions in:

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