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FAQ (Frequently Asked Questions)

FAQ (Frequently Asked Questions) Module

Developed by Community developer
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  • +100
  • PrestaShop -
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FAQ module allows you to create and manage a special FAQ page. It also enables you to receive new questions from your customers, answer them and quickly post these questions on the FAQ page.

What this product does for you

It there an easy way to create an informative FAQ page for an online shop? Sure there is - with our new Prestashop FAQ module you will be able to easily generate, update and edit your Frequently Asked Questions page to let your customers find answers to the most important and vital questions.
Once you start an online store or any other website to offer goods and services you will inevitably face the necessity to respond to customers’ requests and solve many other support issues. That is why it is extremely important to have informative knowledgebase sections where customers could quickly find solutions themselves for the most frequently occurred problems and questions.

The FAQ module is the right tool to arrange an efficient FAQ page for your website. The features of this module will allow you not only quickly create and easily update unlimited number of questions, but even let your customers submit their own questions and receive your responses directly to their e-mail addresses.


Key features:
  • Generate a FAQ page for your Internet store;
  • Unlimited number of questions to add;
  • Special form to submit new questions directly from the FAQ page;
  • Receive notifications about submitted questions to your e-mail address;
  • Send responses to customers directly to their e-mails;
  • Possibility to sort questions by categories;
  • Search field included;
  • Link to the FAQ page is automatically added to the footer and customer account.

Frequently purchased together

FAQ (Frequently Asked Questions)
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  • Community developer Developed by

    PrestaShop v1.5.0.0 - v1.6.1.18 Compatibility

  • Community developer Developed by

    PrestaShop v1.5.0 - v1.6.1 Compatibility

  • PrestaShop Developed by

    PrestaShop v1.6.0 - v1.7.3 Compatibility

Support and updates

You automatically get 3 months of support for this product.

For 90 days after your purchase, you can enjoy technical and feature support, as well as access to updates available for this product.

Make sure this product runs well on your store for 12 months with Option Zen!

With Option Zen, you get access to ALL updates for the product for one year following purchase. Support from the product developer is available by email to answer all your technical and feature-related questions.

What is Option Zen?

Option Zen includes two services:

  • Unlimited after-sales support during the period covered by the option
  • Access to all updates for the product during the period

Option Zen is available at a discount when purchasing this product, but, if you miss out, you can also buy it via your customer account later. It is valid up to one year following the date of purchase of your product. The earlier you buy it, the longer you can enjoy it!

What does it include?

The following are included in Option Zen:

  • questions about using the module/theme;
  • solving technical problems related to the module/theme;
  • access to all module/theme updates.

The following services are not included in Option Zen:

  • customization and special development;
  • installing and updating the module/theme;
  • solving problems concerning third-party services, hosting, the server, or the PrestaShop software.

About the developer

Community developer

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  • 3 months of free support (Learn more)
  • Developed by a Top Developer
  • Documentation included
  • Compatibility v1.5.0.0 - v1.6.1.18

  • Version 2.1.6 (08/15/2014)

  • Available in en

Questions? Contact the developer
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