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Frequently asked questions - FAQ

Frequently asked questions - FAQ Module

Developed by Community developer
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More than 90 % of users recommend this product

18
12
2
1
0

The average rating includes all reviews over the last six months.

(33 votes)
Level: laptop laptop laptop

Users think this product is suitable for e-merchants who are:

Beginners  
12
Intermediate  
5
Advanced  
1
  • +500
    downloads!
  • PrestaShop
    1.6.0.4 - 1.7.4.1
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Overview

Don’t miss any potential customers just because of lacking FAQ. Multilingual & Multishop

What this product does for you

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Conversion rate Provide customers reinsurance

Module also enables you to receive new questions from your customers, answer them and quickly post these questions on the FAQ page.

Your customers can submit their own questions and receive your responses directly to their e-mail addresses.


General Data Protection Regulation (GDPR)

- Compliant with PrestaShop’s Official GDPR Compliance Module

Features

FEATURES:

- Compatible with RESPONSIVE themes

- SEO Optimized ( SEO url rewriting )
- Created Admin Tabs in BackOffice ( Moderate FAQ Categories, Moderate FAQ Questions )
- Multilingual & Multishop

- Your customers can submit their own questions and receive your responses directly to their e-mail addresses.
- email notification for admin when customer send own question
- email notification for customer when administrator approve customer question with link on the question


- Module Frequently asked questions - FAQ use  Web  2.0  design
- All  functions are based on Ajax

- Admin can add new Questions
- Admin can edit Questions
- Admin can delete Questions
- Unlimited number of questions to add
- Admin can change Questions Position in the admin panel

- Admin can add new Categories
- Admin can edit Categories
- Admin can delete Categories
- Unlimited number of categories to add

- Search field included on the FAQ page
- Sort questions by categories on the FAQ page
- Admin can change Position FAQ item
- Support CAPTCHA in Asq a question form


CONFIGURATION:

- Enable or Disable URL rewriting
- Enable or Disable Ask a Question submit form
- Enable or Disable Captcha on submit form
- Admin can set the number of items in the "Block FAQ"





BLOCKS WITH FAQ QUESTIONS:

- Latest FAQ Categories, Latest FAQ, Featured FAQ Categories, Featured FAQ, Search FAQ ( Left column, Right column, Footer, Home )
- Admin can change Positions for blocks Latest FAQ Categories, Latest FAQ, Featured FAQ Categories, Featured FAQ, Search FAQ (Left column, Right column, Footer, Home, None)
- Admin can change number of items in the blocks Latest FAQ Categories, Latest FAQ, Featured FAQ Categories, Featured FAQ (default 5)


CUSTOM HOOK:

- CUSTOM HOOK: You can show Latest FAQ Categories, Latest FAQ, Featured FAQ Categories, Featured FAQ, Search FAQ on a single page (CMS or other places for example)





ALSO RECOMMEND :
Social Logins + Statistics (19 in 1) - http://addons.prestashop.com/en/4647-social-logins-statistics-19-in-1.html
 

Good deal: save $55!

This module is part of the bundle "Pack: Blog PRO, Product questions, FAQ":

The blog for prestashop gives you a noteworthy opportunity to communicate with your regular customers and casual visitors. Multilingual & multishop

Visitors to your website can ask questions directly on the product page.

Don’t miss any potential customers just because of lacking faq. Multilingual & multishop

Bundle price: $7499 View bundle details

Other

Installation:
- Copy the folder "blockfaq" in "SITE_ROOT/modules/”
- Go to Admin section, select the "Frequently asked questions "FAQ" in Content Management Modules and click Install to install the module.
- Click ‘configure’ and setup Frequently asked questions - FAQ

To configure the module  "Frequently asked questions - FAQ" read Installation_guid.pdf , which is located in the folder  with the module.
 
 

What your customers will like

Why should you use FAQ?

When they have questions related to your store, the first thing customers normally do is looking for the answers right in your site as they may be busy or not interested in calling or visiting your store.
Some might leave your website for not finding FAQ.
Don’t miss any potential customers just because of lacking FAQ.

Add this extension to your cart immediately!

Legal compliance

GDPR compliance

This module is compliant with the European General Data Protection Regulation

Support and updates

You automatically get 3 months of support for this product.

For 90 days after your purchase, you can enjoy technical and feature support, as well as access to updates available for this product.

Make sure this product runs well on your store for 12 months with Option Zen!

With Option Zen, you get access to ALL updates for the product for one year following purchase. Support from the product developer is available by email to answer all your technical and feature-related questions.

What is Option Zen?

Option Zen includes two services:

  • Unlimited after-sales support during the period covered by the option
  • Access to all updates for the product during the period

Option Zen is available at a discount when purchasing this product, but, if you miss out, you can also buy it via your customer account later. It is valid up to one year following the date of purchase of your product. The earlier you buy it, the longer you can enjoy it!

What does it include?

The following are included in Option Zen:

  • questions about using the module/theme;
  • solving technical problems related to the module/theme;
  • access to all module/theme updates.

The following services are not included in Option Zen:

  • customization and special development;
  • installing and updating the module/theme;
  • solving problems concerning third-party services, hosting, the server, or the PrestaShop software.

Testimonials

Needed some help individualizing this FAQ to match the terminology of our site. Support was excellent and fast

David C. pafitnessheadquarters.com - 08/19/2014

Very nice support from the developer, module works great! BUY IT!

Bogdan P. - 02/05/2018

easy and smooth FAQ , click on questions and see the answer. too easy. very good module!

Savini S. www.savinivivai.com - 08/18/2016

The reviews were selected by the developer of this product according to the satisfaction expressed by the customers.

What's New in Version 1.4.7(07/15/2018)

  • Updated cache system for Prestashop 1.7.4.0
  • Compatibility for Prestashop 1.7.4.0

About the developer

Community developer

Question?
Need help?

This developer answers your questions in:
en

$3999

Benefits:

  • 3 months of free support (Learn more)
  • Developed by a Top Developer
  • Documentation included
  • Compatibility v1.6.0.4 - v1.7.4.1

  • Version 1.4.7 (07/15/2018)

  • Available in en de es fr it

Questions? Contact the developer
This developer answers your questions in:

en