Needs

Increase average cart
Migrate my store
Increase customer satisfaction
Optimize conversions
Increase traffic
Make browsing easier
Save time

Features

Design & Navigation
Traffic & Marketplaces
Promotions & Marketing
Product Page
Payment

Customers
Administration
Facebook & Social Networks
Shipping & Logistics
Specialized Platforms

View all modules

Key Features for your Business Sector

Great deals

Modules developed by PrestaShop

Style

Minimalist
Clean
Neutral
Original
Baroque

Business Sector

Animals & Pets
Art & Culture
Automotive & Cars
Drink & Tobacco
Electronics & Computers
Fashion & Shoes
Food & Restaurant

Gifts, Flowers & Celebrations
Health & Beauty
Home & Garden
Jewelry & Accessories
Kids & Toys
Lingerie & Adult
Sports, Activities & Travel

View all templates

Premium Templates

Email Templates

Growth and Development

Banking & Funding
Website audit and optimization
Hosting

Help

PrestaShop Training
PrestaShop Support

Resources

View all resources

User Guide
E-commerce Guide

Customize your store tabs with a favicon

Log in

Log in / Sign up
Log in / Sign up
(0)
Deleted product Added product

Your cart

Your cart is empty

item(s) price excl. tax

View my cart Pay now

100% Secure payment

Frequently asked questions - FAQ Module

Developed by SPM

Best seller

Store Demo Back Office Demo

Gallery

module - FAQ (Frequently Asked Questions) - Frequently asked questions - FAQ - 1

module - FAQ (Frequently Asked Questions) - Frequently asked questions - FAQ - 2

module - FAQ (Frequently Asked Questions) - Frequently asked questions - FAQ - 3

module - FAQ (Frequently Asked Questions) - Frequently asked questions - FAQ - 4

module - FAQ (Frequently Asked Questions) - Frequently asked questions - FAQ - 5

module - FAQ (Frequently Asked Questions) - Frequently asked questions - FAQ - 6

module - FAQ (Frequently Asked Questions) - Frequently asked questions - FAQ - 7

module - FAQ (Frequently Asked Questions) - Frequently asked questions - FAQ - 8

module - FAQ (Frequently Asked Questions) - Frequently asked questions - FAQ - 9

module - FAQ (Frequently Asked Questions) - Frequently asked questions - FAQ - 10

module - FAQ (Frequently Asked Questions) - Frequently asked questions - FAQ - 11

module - FAQ (Frequently Asked Questions) - Frequently asked questions - FAQ - 12

module - FAQ (Frequently Asked Questions) - Frequently asked questions - FAQ - 13

module - FAQ (Frequently Asked Questions) - Frequently asked questions - FAQ - 14

module - FAQ (Frequently Asked Questions) - Frequently asked questions - FAQ - 15

module - FAQ (Frequently Asked Questions) - Frequently asked questions - FAQ - 16

module - FAQ (Frequently Asked Questions) - Frequently asked questions - FAQ - 17

module - FAQ (Frequently Asked Questions) - Frequently asked questions - FAQ - 18

module - FAQ (Frequently Asked Questions) - Frequently asked questions - FAQ - 19

module - FAQ (Frequently Asked Questions) - Frequently asked questions - FAQ - 20

module - FAQ (Frequently Asked Questions) - Frequently asked questions - FAQ - 21

module - FAQ (Frequently Asked Questions) - Frequently asked questions - FAQ - 22

module - FAQ (Frequently Asked Questions) - Frequently asked questions - FAQ - 23

See all screenshots (23)

Shop Demo Demo Back Office

Overview

Don’t miss any potential customers just because of lacking FAQ. Multilingual & Multishop

What this module does for you

Provide customers reinsurance

Module also enables you to receive new questions from your customers, answer them and quickly post these questions on the FAQ page.

Your customers can submit their own questions and receive your responses directly to their e-mail addresses.

General Data Protection Regulation (GDPR)

- Compliant with PrestaShop’s Official GDPR Compliance Module

What your customers will like

Why should you use FAQ?

When they have questions related to your store, the first thing customers normally do is looking for the answers right in your site as they may be busy or not interested in calling or visiting your store.

Some might leave your website for not finding FAQ.

Don’t miss any potential customers just because of lacking FAQ.

Add this extension to your cart immediately!

Installation

Installation:

- Copy the folder "blockfaq" in "SITE_ROOT/modules/”

- Go to Admin section, select the "Frequently asked questions "FAQ" in Content Management Modules and click Install to install the module.

- Click ‘configure’ and setup Frequently asked questions - FAQ

To configure the module "Frequently asked questions - FAQ" read Installation_guid.pdf , which is located in the folder with the module.

You have a question ?

This developer answers your questions in:

Contact the developer

Technical sheet

Latest update

06/20/2021

Available in

en, de, es, fr, it

PrestaShop Compatibility

V1.6.0.4 - V1.7.8.6

Compatibility MultiShop

Yes

Module version

V 1.5.1

Number of downloads

1,691

Level

Beginners

Documentation

Included

Developer

SPM

Developer languages

Category

FAQ (Frequently Asked Questions)

Features

FEATURES:

- Compatible with RESPONSIVE themes

- SEO Optimized ( SEO url rewriting )

- Created Admin Tabs in BackOffice ( Moderate FAQ Categories, Moderate FAQ Questions )

- Multilingual & Multishop

- Your customers can submit their own questions and receive your responses directly to their e-mail addresses.

- email notification for admin when customer send own question

- email notification for customer when administrator approve customer question with link on the question

- Module Frequently asked questions - FAQ use Web 2.0 design

- All functions are based on Ajax

- Admin can add new Questions

- Admin can edit Questions

- Admin can delete Questions

- Unlimited number of questions to add

- Admin can change Questions Position in the admin panel

- Admin can add new Categories

- Admin can edit Categories

- Admin can delete Categories

- Unlimited number of categories to add

- Search field included on the FAQ page

- Sort questions by categories on the FAQ page

- Admin can change Position FAQ item

- Support CAPTCHA in Asq a question form

CONFIGURATION:

- Enable or Disable URL rewriting

- Enable or Disable Ask a Question submit form

- Enable or Disable Captcha on submit form

- Admin can set the number of items in the "Block FAQ"

BLOCKS WITH FAQ QUESTIONS:

- Latest FAQ Categories, Latest FAQ, Featured FAQ Categories, Featured FAQ, Search FAQ ( Left column, Right column, Footer, Home )

- Admin can change Positions for blocks Latest FAQ Categories, Latest FAQ, Featured FAQ Categories, Featured FAQ, Search FAQ (Left column, Right column, Footer, Home, None)

- Admin can change number of items in the blocks Latest FAQ Categories, Latest FAQ, Featured FAQ Categories, Featured FAQ (default 5)

CUSTOM HOOK:

- CUSTOM HOOK: You can show Latest FAQ Categories, Latest FAQ, Featured FAQ Categories, Featured FAQ, Search FAQ on a single page (CMS or other places for example)

Recommendation

ALSO RECOMMEND:

1. Social Connects 16 in 1 + Coupon for Login + Statistics : https://addons.prestashop.com/product.php?id_product=41014

2. Blog PRO : https://addons.prestashop.com/product.php?id_product=41015

3. Product, Shop Reviews, Reminder, Profile, Rich Snippets: https://addons.prestashop.com/product.php?id_product=41875

What's New in Version 1.5.1(06/20/2021)

Fixed small bug for breadcrumbs

Legal compliance

GDPR compliance

This module is compliant with the European General Data Protection Regulation

Support and updates

At the time of purchase, your Business Care subscription for your first year is automatically included, then tacitly renewed at the end of the period.

You can cancel your subscription at any time, before the end of the current period.

Services included in your subscription:

Security updates
Compatibility updates
Developments and upcoming features
Unlimited support

Want more details? Check out the most frequently asked questions about Business Care.

You have a question ?

This developer answers your questions in:

Contact the developer

Associated Pack

Frequently asked questions - FAQ

Don’t miss any potential customers just because of lacking FAQ. Multilingual & Multishop

Product Questions

Visitors to your website can ask questions directly on the product page.

Blog PRO + Loyalty Program

The Blog for PrestaShop + Loyalty Program gives you a noteworthy opportunity to communicate with your regular customers and casual visitors. Multilingual & ...

Save $80 by choosing the pack!

Original price

$239.99

Bundle price: (excl. tax)

$159.99

View bundle details

Frequently bought together

Total price:

$264.97

Add to cart

Official

10,000 modules, graphic themes and services
100% trusted

Your purchases and personal data are 100% secure
1-click installation

The modules you bought appear directly in your back-office

Frequently asked questions - FAQ Module

Frequently asked questions - FAQ Module

Official

100% trusted

1-click installation

Explore

Learn

Discover us

Contact us

check_circle The product has been added to your cart

Frequently asked questions - FAQ Module

Frequently asked questions - FAQ Module

Receive our promos and tips

Official

100% trusted

1-click installation

Explore

Learn

Discover us

Contact us

Find us

The product has been added to your cart