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Frequently asked questions - FAQ Module

Developed by Community developer

Best seller

(69) 69 votes

Item only
Zen Option

3 months of support
12 months of support
Upgrades and future features
Security updates

Price

$59.99

Store Demo Back Office Demo

Gallery

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Shop Demo Demo Back Office

Overview

Don’t miss any potential customers just because of lacking FAQ. Multilingual & Multishop

What this module does for you

Provide customers reinsurance

Module also enables you to receive new questions from your customers, answer them and quickly post these questions on the FAQ page.

Your customers can submit their own questions and receive your responses directly to their e-mail addresses.

General Data Protection Regulation (GDPR)

- Compliant with PrestaShop’s Official GDPR Compliance Module

What your customers will like

Why should you use FAQ?

When they have questions related to your store, the first thing customers normally do is looking for the answers right in your site as they may be busy or not interested in calling or visiting your store.

Some might leave your website for not finding FAQ.

Don’t miss any potential customers just because of lacking FAQ.

Add this extension to your cart immediately!

Installation

Installation:

- Copy the folder "blockfaq" in "SITE_ROOT/modules/”

- Go to Admin section, select the "Frequently asked questions "FAQ" in Content Management Modules and click Install to install the module.

- Click ‘configure’ and setup Frequently asked questions - FAQ

To configure the module "Frequently asked questions - FAQ" read Installation_guid.pdf , which is located in the folder with the module.

You have a question ?

This developer answers your questions in:

Contact the developer

Technical sheet

Latest update

12/07/2019

Available in

en, de, es, fr, it

PrestaShop Compatibility

V1.6.0.4 - V1.7.7.3

Compatibility MultiShop

Yes

Module version

V 1.5.0

Number of downloads

1,561

Level

Beginners

Documentation

Included

Developer

Community developer

Developer languages

Category

FAQ (Frequently Asked Questions)

Features

FEATURES:

- Compatible with RESPONSIVE themes

- SEO Optimized ( SEO url rewriting )

- Created Admin Tabs in BackOffice ( Moderate FAQ Categories, Moderate FAQ Questions )

- Multilingual & Multishop

- Your customers can submit their own questions and receive your responses directly to their e-mail addresses.

- email notification for admin when customer send own question

- email notification for customer when administrator approve customer question with link on the question

- Module Frequently asked questions - FAQ use Web 2.0 design

- All functions are based on Ajax

- Admin can add new Questions

- Admin can edit Questions

- Admin can delete Questions

- Unlimited number of questions to add

- Admin can change Questions Position in the admin panel

- Admin can add new Categories

- Admin can edit Categories

- Admin can delete Categories

- Unlimited number of categories to add

- Search field included on the FAQ page

- Sort questions by categories on the FAQ page

- Admin can change Position FAQ item

- Support CAPTCHA in Asq a question form

CONFIGURATION:

- Enable or Disable URL rewriting

- Enable or Disable Ask a Question submit form

- Enable or Disable Captcha on submit form

- Admin can set the number of items in the "Block FAQ"

BLOCKS WITH FAQ QUESTIONS:

- Latest FAQ Categories, Latest FAQ, Featured FAQ Categories, Featured FAQ, Search FAQ ( Left column, Right column, Footer, Home )

- Admin can change Positions for blocks Latest FAQ Categories, Latest FAQ, Featured FAQ Categories, Featured FAQ, Search FAQ (Left column, Right column, Footer, Home, None)

- Admin can change number of items in the blocks Latest FAQ Categories, Latest FAQ, Featured FAQ Categories, Featured FAQ (default 5)

CUSTOM HOOK:

- CUSTOM HOOK: You can show Latest FAQ Categories, Latest FAQ, Featured FAQ Categories, Featured FAQ, Search FAQ on a single page (CMS or other places for example)

Recommendation

ALSO RECOMMEND:

1. Social Connects 16 in 1 + Coupon for Login + Statistics : https://addons.prestashop.com/product.php?id_product=41014

2. Blog PRO : https://addons.prestashop.com/product.php?id_product=41015

3. Product, Shop Reviews, Reminder, Profile, Rich Snippets: https://addons.prestashop.com/product.php?id_product=41875

What's New in Version 1.5.0(12/07/2019)

Debug
Updated Installation_Guid.pdf
Fixed small issue concerning the translations of the "TAB" in the admin panel
Fixed bug for compatible with PrestaShop’s Official GDPR Compliance Module when customer make Export data to CSV or PDF in the my account
Changed design faq page and blocks

Legal compliance

GDPR compliance

This module is compliant with the European General Data Protection Regulation

Support and updates

You automatically get 3 months of support for this product.

For 90 days after your purchase, you can enjoy technical and feature support, as well as access to updates available for this product.

Make sure this product runs well on your store for 12 months with Option Zen!

With Option Zen, you get access to ALL updates for the product for one year following purchase. Support from the product developer is available by email to answer all your technical and feature-related questions.

What is Option Zen?

Option Zen includes two services:

Unlimited after-sales support during the period covered by the option
Access to all updates for the product during the period

Option Zen is available at a discount when purchasing this product, but, if you miss out, you can also buy it via your customer account later. It is valid up to one year following the date of purchase of your product. The earlier you buy it, the longer you can enjoy it!

What does it include?

The following are included in Option Zen:

questions about using the module/theme;
solving technical problems related to the module/theme;
access to all module/theme updates.

The following services are not included in Option Zen:

customization and special development;
installing and updating the module/theme;
solving problems concerning third-party services, hosting, the server, or the PrestaShop software.

You have a question ?

This developer answers your questions in:

Contact the developer

Associated Pack

Frequently asked questions - FAQ

Don’t miss any potential customers just because of lacking FAQ. Multilingual & Multishop

Product Questions

Visitors to your website can ask questions directly on the product page.

Blog PRO + Loyalty Program

The Blog for PrestaShop + Loyalty Program gives you a noteworthy opportunity to communicate with your regular customers and casual visitors. Multilingual & ...

Save $80 by choosing the pack!

Original price

$179.99

Bundle price: (excl. tax)

$99.99

View bundle details

Frequently bought together

Total price:

$219.97

Add all three to cart

Notations

Customer reviews

Geoffroy S. 05/26/2020

Nice and usefull module. Thanks, best regards.

Anghel L. 09/04/2020

Simple FAQ module!

Pecingina V. 04/03/2020

The module is exceptional. I'm super pleased with him. That's exactly what I needed. It has installed without problems and looks great on the site.

The reviews were selected by the developer of this product according to the satisfaction expressed by the customers.

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