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FAQ for all

FAQ for all Module

Developed by Community developer
  • PrestaShop
    1.6.1.0 - 1.7.2.5
module - FAQ (Frequently Asked Questions) - FAQ for all - 1
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Overview

You can add a FAQ by product (if the user has a question for a specific product) and/or a general FAQ for the use of administrators to answer the Frequently Asked Questions (Who are we? etc.)

What this product does for you

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Conversion rate Provide customers reinsurance

You want a simple product you can configure in a few clicks and that also meets all your needs?
The "FAQ for all" is for you.
Its configuration page is very intuitive and will offer you a lot of possibilities: configure the display and the possibility for users (connected or not) to ask a question.

This module allows you to handle 2 types of FAQ in a very simple way: questions for a specific product or global questions about the website.

Features

Simple setup, with a few clicks, you can configure product specific FAQ:

  • You can define if users can ask questions.
  • You can define if only connected users can ask questions.
  • You can choose the display order (by date or by position of your choice).
  • You can choose the number of questions visible by page.
  • You can define if answers are visible by default, or if you have to click on the question to reveal the answer (option also available for the general FAQ for the website).

Possibility of adding questions:

  • You can add a question only by product.
  • A question added will automatically be displayed on the website (in the page of the indicated product).
  • From the same adding page, you can add a question for the general FAQ.

Possibility of answering users questions:

  • You'll be warned by email of a new question.
  • You'll have to answer at least in the language of the question.
  • You'll be able to translate the question and the answer so that it will be displayed in the other languages.
  • When you'll submit your answer, an email will be sent to the user who asked the question to warn him that an answer is displayed on the website, with the product link, and this answer will automatically be displayed on the website (according to the shop, the product, the language and the order of display you have chosen).

A clear question list, displayed by shop (if your PrestaShop is multi-shop configured) and by product:

  • Display of the product lists according to the shop of the context you're in.
  • The next screen allows you to see all the questions by product and by shop chosen. It will allow you not to see all the questions of all the shops and products on the same screen.
  • The display of the "General FAQ" product is only ordered by chosen position and not by date.
  • The display of the other products is ordered according to your configuration, by date or by position.

Frequently bought together

Add "FAQ for all" to your cart along with:

  • Image descriptions are a little-known SEO feature for product pages, but precise description is a surefire way to increase your e-commerce’s search engine visibility. The SEO Images (Alt tag) module automates ALT tag creation for product images and produces quality content to improve your site’s page ranking.

    $7499
  • Decrease the number of you store's abandoned carts by adding a notification that will appear directly in the customer's browser. This module can be installed and configured in just 30 seconds and displays the number of products in a customer's cart next to your store's favicon. It's a discrete and effective nudge to remind users they have a full cart and encourage them to check out!

    $3999

Support and updates

You automatically get 3 months of support for this product.

For 90 days after your purchase, you can enjoy technical and feature support, as well as access to updates available for this product.

What's New in Version 1.0.2(01/19/2018)

  • Breadcrumb for the General FAQ page

About the developer

Community developer

Question?
Need help?

This developer answers your questions in:
fr en

$4999

Benefits:

  • Compatibility v1.6.1.0 - v1.7.2.5

  • Version 1.0.2 (01/19/2018)

  • Available in en fr

Questions? Contact the developer
This developer answers your questions in:

fr en