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FAQ Module

Price
$5999 $8299
FAQ

FAQ Module

Developed by ETS-Soft
V1.6.0.4 - V1.7.2.5
Create FAQ page and FAQ tab on product page – 2 IN 1 Prestashop FAQ module! Receive and answer questions from your customers with “Ask a question” form. FAQ PRO is professional Frequently Asked Questions module, easy to install and simple to use.
From V1.6.0.4 to V1.7.2.5
  • Item only
  • Zen Option
  • check_circle3 months of support
  • check_circle12 months of support
  • check_circleUpgrades and future features
  • check_circleSecurity updates
Price
$5999 $8299

Modules Partner Creatorverified_user

ETS-Soft

Overview

Create FAQ page and FAQ tab on product page – 2 IN 1 Prestashop FAQ module! Receive and answer questions from your customers with “Ask a question” form. FAQ PRO is professional Frequently Asked Questions module, easy to install and simple to use.

What this module does for you

event_available Productivity
Receiving daily emails from your customers with the same questions about your products and services? Spending hours to answer the repeated questions?

That might be general problems all online shops would meet, it wastes a lot of time to answer all the questions come from customers. We understand all the problems so we made FAQ PRO – an awesome Prestashop FAQ module that would help you save a lot of time by creating a professional FAQ page (and also FAQ tab on product page) where you can list all the repeated questions with respective answers.

Let’s discover how great FAQ PRO is and why it helps you in improving quality of your customer service

1. Professional FAQ page and FAQ tab on product page

As stated in the overview, FAQ PRO is a 2 IN 1 Prestashop FAQ module, it allows you to create both FAQ page and FAQ tab on product details page

  • FAQ page: FAQ PRO helps you quickly create a professional and attractive FAQ page with a list of pre-made questions & answers. The questions & answers are grouped into sections with open/close boxes will help customer browses the question & answer list easily to find out the information they’re looking for.

  • FAQ tab on product page: Along with FAQ page, FAQ PRO also offers you a great feature that is FAQ tab for product page, you can select all questions & answers related to a product and put them particularly on the product details page. This will help your customer a lot to understand your products and encourage them to buy!

2. “Ask a question” form

FAQ PRO allows customer to send questions to your email via a question form on the FAQ page. This is useful for the customer if they can’t find the information they want from your FAQ page with pre-made questions & answers.

You can answer your customer questions via email when they’re sent to you or answers them directly via a reply form from your backend. You can also mark the questions as frequently asked questions to display them on your FAQ page.

FAQ PRO provides CAPTCHA security feature which helps protect the “ask a question” form from spam questions created by auto-fill robots.

3. Easy management

  • Backend is implemented with jQuery Ajax: We pay a lot of care to backend design of the module and take advantages of using jQuery Ajax to avoid page reloads when working with backend. This helps you save time when add, edit, delete or sort questions & answers.

  • Visual editor: FAQ PRO is the unique Prestashop FAQ module which provides visual backend editor. Questions & answers are organized visually as how they’re displayed on frontend, this feature is very useful because it helps you quickly see the result of your backend work without having to go to frontend to check.

  • Question & answer groups: This feature helps you categorize your questions & answers. This will help you manage the questions & answers easier when they become huge! It also helps customer easier in browsing through the questions & answers on frontend.

4. SEO and optimization

  • Friendly URL: FAQ PRO offers you a capacity of making custom friendly URL for your FAQ page. This is the most important factor that will improve your SEO rank on Google or any other internet search engines.

  • Metadata supported: FAQ PRO is the best Prestashop FAQ module which provides meta-data for SEO purposes. It supports custom meta title, meta description and meta keywords

  • HTML optimized: FAQ PRO is optimized with SEO on all HTML tags, it’s checked to make sure your FAQ page as well as product FAQ tab is completely friendly with SEO

What your customers will like

  • By using FAQ PRO – Frequently Asked Questions 2 IN 1 – the best Prestashop FAQ module, you help your customers a lot in understanding your product and services.

  • Provide useful answers for problems that your customers frequently get when using your products and services

  • Avoid having to answer the same questions daily via emails which are sent to you by customers

  • “Ask a question” form helps your customer easily send you questions regarding your products and services or tell you problems they are facing when using your products

Installation

This module can be easily installed in one click as other standard Prestashop module. A detailed document is also included in the download package

Other

  • 100% open source
  • Well documented user-guide attached
  • Compatible with custom themes
  • Work perfectly with all web browsers: Chrome, Firefox, Opera, Safari, IE, Edge…
  • Free installation support
  • 24/7 online support

You have a question ?

This developer answers your questions in:
en

Technical sheet

Latest update

01/08/2018

Available in

en

PrestaShop Compatibility

V1.6.0.4 - V1.7.2.5

Module version

V 1.0.2

Number of downloads

13

Documentation

Included

Developer

ETS-Soft

Developer languages

en

Category

FAQ (Frequently Asked Questions)

Need

Productivity

Features

FAQ PRO is the most powerful Prestashop FAQ module provides all things you need to create professional FAQ features for your website

1. General features

  • Create FAQ page
  • Create FAQ tab on product page
  • Categorize frequently asked questions
  • Open/close content of answers on frontend
  • Option to open all answers by default on FAQ page

2. Question form

  • FAQ PRO provides “Ask a question form” allowing your customers send any questions to you easily
  • Send question via email
  • Save questions at backend
  • Reply a question via backend
  • CAPTCHA security
  • Custom form title and description
  • Custom receiver email
  • “Ask a question” button on product page (product question)
  • Option to enable/disable “ask a question” form on FAQ page
  • Option to enable/disable “ask a question” button on product page
  • Option to enable/disable CAPTCHA security code

3. Management

  • Ajax backend
  • Option to add, edit delete questions using Ajax (no page reloads)
  • Option to add, edit delete question groups using Ajax
  • Option to sort questions and group using Ajax

4. SEO optimization

  • Friendly URL
  • Custom meta title
  • Custom meta keywords
  • Custom meta description
  • HTML is optimized for SEO 

Recommandation

  • Don’t hesitate to contact us for help if you get any problem when installing the module on your website or have questions regarding the use of the module

  • Please leave us a feedback of 5 stars and share the module on your Facebook, Twitter… if this module is good for your website so we can promote it to more people and have motive power to invest time to upgrade the module with more great features

  • If you see bugs, please contact us for support. We’ll fix the bug free for your website immediately and update the module to a better version without the bugs.

What's New in Version 1.0.2(01/08/2018)

  • Minor change

Support and updates

You automatically get 3 months of support for this product.

For 90 days after your purchase, you can enjoy technical and feature support, as well as access to updates available for this product.

Make sure this product runs well on your store for 12 months with Option Zen!

With Option Zen, you get access to ALL updates for the product for one year following purchase. Support from the product developer is available by email to answer all your technical and feature-related questions.

What is Option Zen?

Option Zen includes two services:

  • Unlimited after-sales support during the period covered by the option
  • Access to all updates for the product during the period

Option Zen is available at a discount when purchasing this product, but, if you miss out, you can also buy it via your customer account later. It is valid up to one year following the date of purchase of your product. The earlier you buy it, the longer you can enjoy it!

What does it include?

The following are included in Option Zen:

  • questions about using the module/theme;
  • solving technical problems related to the module/theme;
  • access to all module/theme updates.

The following services are not included in Option Zen:

  • customization and special development;
  • installing and updating the module/theme;
  • solving problems concerning third-party services, hosting, the server, or the PrestaShop software.

You have a question ?

This developer answers your questions in:
en

About this developer

Expertise Level

Superhero

Listed products

40

Developer since

12/28/2012

Country

United Kingdom

Support languages

en

ETS-Soft

ETS-Soft is a company of young, passionate developers who have 8 years of experience working on Prestashop projects. We are one of Prestashop's best module & theme providers, always offer the highest quality modules and themes to our dear customers with dedicated 24/7 customer support service.

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