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Ask a question / Product Questions / Product FAQs

Ask a question / Product Questions / Product FAQs Module

Developed by Community developer
  • PrestaShop
    1.5.1.0 - 1.6.1.20
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Overview

Let your potential customers ask you product-related questions on the product page itself.

What this product does for you

event_available

Productivity Help save time

Allows customers to ask questions on product pages and receive answers right there. Both administrator and website visitors can leave replies.

Features

  • Ask a question - customers can ask questions directly from each product sheet, administrator can manage questions from backend. You can modify your customer's questions (in case of mistakes)
  • Get an answer - administrators (or another customers - optional) can easily answer the customer questions from the module interface.
  • Question tracking - customer gets an additional tab in his account devoted specifically to product questions and displaying all questions, answers, and their status.
  • Notification options - you (and cusotmer - optional) will receive an email that informs you of each question sent by customers

Frequently bought together

Add "Ask a question / Product Questions / Product FAQs" to your cart along with:

  • Double your sales by using Prestashop Flash sales module. Create multiple promotional offers with discounts and display them on your store. Add countdown timer to create urgency in customers’ mind.

    $4999
  • A must-have module. Let your customers know the estimated delivery in the product page, in the order process or even in the order emails.

    $5999

Other

  • Support included: For any incidence during installation and / or use of the module.
  • Help installation including: Contact us and one of our technicians will advise the installation and configuration process.
  • Constant updates: We continuously update the module to ensure proper operation of the module in future versions of PrestaShop.
  • Version support: if you did't find version for your Prestashop, please contact us and we will get quote for upgrade module (in some cases we can do it for free :)).

What your customers will like

All the customers will be able to read the questions/answers on the product sheets

Support and updates

You automatically get 3 months of support for this product.

For 90 days after your purchase, you can enjoy technical and feature support, as well as access to updates available for this product.

Make sure this product runs well on your store for 12 months with Option Zen!

With Option Zen, you get access to ALL updates for the product for one year following purchase. Support from the product developer is available by email to answer all your technical and feature-related questions.

What is Option Zen?

Option Zen includes two services:

  • Unlimited after-sales support during the period covered by the option
  • Access to all updates for the product during the period

Option Zen is available at a discount when purchasing this product, but, if you miss out, you can also buy it via your customer account later. It is valid up to one year following the date of purchase of your product. The earlier you buy it, the longer you can enjoy it!

What does it include?

The following are included in Option Zen:

  • questions about using the module/theme;
  • solving technical problems related to the module/theme;
  • access to all module/theme updates.

The following services are not included in Option Zen:

  • customization and special development;
  • installing and updating the module/theme;
  • solving problems concerning third-party services, hosting, the server, or the PrestaShop software.

Testimonials

Perfekt ! im noob and i have a little bit problems but they help me (easy questions for them, but difficult for me) VERY VERY FAST! IM HAPPY WITH THIS ADDON ! Great! * * * * * Stars !

Manuel m. smoke-shop.ch - 03/03/2016

The reviews were selected by the developer of this product according to the satisfaction expressed by the customers.

Installation

1. Go to Modules -> Add a module from my computer -> choose the file (.zip) -> Upload 
2. Choose module from Modules section and Install it.
3. Go to Advanced Parameters -> Performance -> click to the Clear Cache button.

How to Disable
Click the button Disable in the Modules page.
To remove the extension form the server, press Delete button in the Modules page.

What's New in Version 1.6.5(05/06/2016)

  • Fixing minor issues

About the developer

Community developer

Question?
Need help?

This developer answers your questions in:
en ru

$3499

Benefits:

  • 3 months of free support (Learn more)
  • Developed by a Top Developer
  • Documentation included
  • Compatibility v1.5.1.0 - v1.6.1.20

  • Version 1.6.5 (05/06/2016)

  • Available in en

Questions? Contact the developer
This developer answers your questions in:

en ru