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Necessary update of your password on PrestaShop Addons

Hello,

You are currently the holder of an Addons account created from your Paypal account, which allows you to connect to our marketplace.

In order to increase security and simplicity, we are implementing a single authentication system. Therefore, signing in with PayPal won’t be possible on our marketplace, from April 2nd on. Read morearrow_right_alt

To continue to access your personal space on PrestaShop Addons, we simply invite you to reset your password as of now by clicking on the link below.

You will receive a new password allowing you to directly sign in to your Addons account, without using PayPal. Once logged in, you will be able to change this password in your personal space.

Your Addons account will not be affected in any way by this development.

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Price
$79.99 $54.99
SUPPORT TICKETS

SUPPORT TICKETS Module

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Developed by AddonsMasters
V1.7.0.0 - V1.7.8.8
From V1.7.0.0 to V1.7.8.8

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Overview

It allows to offer a support system to customers based on tickets. Users can make support requests that are dealt with by the assigned personnel, establishing a conversation thread until the incident is resolved.

What this module does for you

headset Improve customer relations
An easy and accessible system for any registered user that will allow you to make support requests, resolve doubts or deal with incidents with the store staff.

Other

Independent of the theme of the site. Multi-store compatible.

You have a question ?

This developer answers your questions in:
es, fr

Technical sheet

Latest update

09/26/2022

Available in

en, es

PrestaShop Compatibility

V1.7.0.0 - V1.7.8.8

Compatibility MultiShop 

Yes info

Module version

V 1.0.0

Number of downloads

0

Documentation

Included

Developer

AddonsMasters

Developer languages

es, fr

Category

Customer Service

Features


  • Quick support ticket creation
  • Define the different typologies or departments that the client can select when creating the tickets.
  • Assign a different team member to deal with each type of support ticket.
  • Manage different tickets and track them in a particular way
  • View the conversation about a certain ticket visually
  • Receive notifications when there is a new response to a ticket.
  • Attach files when creating a ticket

What's New in Version 1.0.0(09/26/2022)

  • first version

Support and updates

At the time of purchase, your Business Care subscription for your first year is automatically included, then tacitly renewed at the end of the period.

You can cancel your subscription at any time, before the end of the current period.

Services included in your subscription:

  • Security updates
  • Compatibility updates
  • Developments and upcoming features
  • Unlimited support

Want more details? Check out the most frequently asked questions about Business Care.


You have a question ?

This developer answers your questions in:
es, fr

About this developer

Expertise Level

Captain

Listed products

13

Developer since

06/19/2019

Country

Spain

Support languages

es, fr

AddonsMasters
With more than 15 years in ecommerce development, at AddonsMasters we have a lot of experience in PrestaShop projects and in the development of functionalities that are really useful for our customers.
We create specific modules for B2B and B2C businesses, payment modules, transport modules, integrations or simply modules that automate processes that improve the productivity and conversion of your e-commerce.
We have a team specifically focused on constantly developing and evolving PrestaShop modules, offering the best support for our modules and your online store.