close

Necessary update of your password on PrestaShop Addons

Hello,

You are currently the holder of an Addons account created from your Paypal account, which allows you to connect to our marketplace.

In order to increase security and simplicity, we are implementing a single authentication system. Therefore, signing in with PayPal won’t be possible on our marketplace, from April 2nd on. Read morearrow_right_alt

To continue to access your personal space on PrestaShop Addons, we simply invite you to reset your password as of now by clicking on the link below.

You will receive a new password allowing you to directly sign in to your Addons account, without using PayPal. Once logged in, you will be able to change this password in your personal space.

Your Addons account will not be affected in any way by this development.

close

check_circle The product has been added to your cart

close
Your data will be transferred to the Partner when you download this module.
close

I confirm my contact details to continue

close

Yummy, your shop will love it! Your product has been successfully downloaded Need a hand to install it in your PrestaShop store? Follow our tutorial: How to install a paid or free module Addons

Best seller
V1.6.0.4 - V1.7.8.7
From V1.6.0.4 to V1.7.8.7

Overview

ColiBack is the winning partner for managing your returns.ColiBack offers you the generation of return labels to France from all over the European Union.Offer a quality return service to retain your customers!

What this module does for you

event_available Improve customer service management
  • Reduce your transport costs: ColiBack offers you negotiated rates with its many transport partners
  • Control your return policy: you define your return policy with a single click.Return shipping costs borne by the customer or the e-trader, you choose
  • Save time by outsourcing your transport service: ColiBack is your only transport contact
  • Build customer loyalty: you offer your customers a simple solution for returning their packages.A well-defined return policy is a loyal customer
  • Responsiveness and agility: a return from abroad (European Union)?a large package?a home pickup?a drop-off point?a post office deposit?a return from the DOM-TOM?ColiBack knows how to manage all possible cases of return

What your customers will like

  • Very attractive prices: ColiBack offers you negotiated rates with its many transport partners
  • Save time: No more queues, print your label online and drop off your parcel at the drop-off point closest to you
  • Track your packages in real time 24 hours a day: From ColiBack, track your packages in real time 24 hours a day regardless of the carrier
  • Our after-sales service: Our after-sales service handles all your requests regardless of the carrier
  • All types of return: A bulky return, a collection from your home, a drop-off of your parcel near you, at the post office or in your mailbox

Installation

To use the ColiBack module, you must activate returns from "Product return options".

You have a question ?

This developer answers your questions in:
fr

Technical sheet

Latest update

09/05/2022

Available in

en, fr

PrestaShop Compatibility

V1.6.0.4 - V1.7.8.7

Module version

V 1.7.8

Number of downloads

674

Documentation

Included

Developer

PrestaShop Partners

Developer languages

fr

Included in PrestaShop

Yes

Account required on a third-party service

Yes

Category

Customer Service

Features

  • Provision of a free return label for your customers (in the case where the e-merchant bears the shipping costs).Your customer receives an email directly containing his free label to print as well as all the instructions to follow for the proper delivery of his package
  • In the case of a return for which the costs are borne by the individual, the latter will receive an email inviting him to validate his return label on our platform and thus benefit from the advantageous ColiBack rates
  • Your after-sales service decides in one click whether or not to offer return shipping costs to your customers
  • Offer yourself the services of the leaders of national and international transport while reducing your costs: Colisismo, Chronopost, DHL, Mondial Relay, France Express
  • Track your packages in real time directly from your Prestashop back office
  • Our after-sales service handles all your requests regardless of the carrier: delivery time, parcel location, non-compliant delivery, dispute

What's New in Version 1.7.8(09/05/2022)

  • Add carrier Relais Colis in file install.sql

You have a question ?

This developer answers your questions in:
fr

About this developer

Listed products

1

Developer since

09/04/2013

Country

France

Support languages

fr

PrestaShop Partners
PrestaShop partners with e-commerce leaders from all over the world to bring you all the tools you need to make your e-commerce project a success. From payment systems to delivery solutions to marketing services, find the right service for your business. Start selling online now.
Our e-commerce software integrates perfectly with all our partners' solutions, thanks to the modules we have developed in collaboration with them.

Download them for free and subscribe to offers that have been specially negotiated by our teams!

These modules are subject to a strict validation process, which focuses on security, and are managed by PrestaShop to ensure the best possible experience.