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Sending attachments (orders, customers)

Sending attachments (orders, customers) Module

Developed by Community developer
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The average rating includes all reviews since the product launch.

(3 votes)
  • PrestaShop
    1.6.0.4 - 1.7.6.1
module - Customer Service - Sending attachments (orders, customers) - 1
module - Customer Service - Sending attachments (orders, customers) - 2
module - Customer Service - Sending attachments (orders, customers) - 3
module - Customer Service - Sending attachments (orders, customers) - 4
module - Customer Service - Sending attachments (orders, customers) - 5
module - Customer Service - Sending attachments (orders, customers) - 6

Overview

Send attachments to your customers via a dedicated interface in your orders and your customer accounts. This module facilitates exchanges with your customers.

What this product does for you

headset

Customer relations Alleviate disputes

Our module brings you:
  • saving time in dealing with your customers;
  • it allows you to reassure customers;
  • it allows you to communicate a picture of the state of preparation of the parcel and this at each stage of the preparation;
  • customer satisfaction;
  • the ability to send PDFs, product photos;
Our module is designed to meet a daily problem of e-merchants. Do you wish to return a product's notice to your customer? Do you want to send a picture of the package preparation to your customer? This becomes very simple thanks to our module.

Features

Our module is very easy to use and has been designed to not shake your habits with PrestaShop.

INTEGRATED IN EACH ORDER IN BACK OFFICE:
  • The module is fully integrated into the details of each PrestaShop order
  • Sending messages with attachments becomes child's play.
  • It allows you to verify that the customer has received the email with an integrated tracking system.
  • It allows you to customize each message.

INTEGRATED IN EACH CLIENT ACCOUNT:
  • The module is fully integrated into each PrestaShop customer card
  • Send items to your customers (Invoice, record, photos)
  • It allows you to verify that the customer has received the email with an integrated tracking system.
  • It allows you to keep a history
  • It allows you to customize each message

INTUITIVE FUNCTIONALITIES:
  • 100% integrated into your back office PrestaShop
  • 100% integrated in FRONT office in the customer account
  • Accessible whatever your level of mastering PrestaShop

BETTER COMMUNICATE WITH YOURS CLIENTS :
  • Better communication means you better serve your customers
  • Better communication is to increase your customer satisfaction
  • Better communication means a lot less customer support

This module is only compatible with version 1.6 and 1.7 of PrestaShop. Our module can not be used on versions 1.5 of PrestaShop.

Frequently bought together

Add "Sending attachments (orders, customers)" to your cart along with:

  • Upgrade PrestaShop 1.4, 1.5 or 1.6 to PrestaShop 1.7.x for an instant! MigrationPro is the best PrestaShop to PrestaShop migration module that helps you migrate all your data and keep your shop always fully up-to-date.

    $18399
  • Set up the official Facebook Pixel module to reach new potential customers and easily analyze the activity and performance of your shop! With the Pixel, create and export your product catalog in the Facebook Business Manager platform to manage your campaign and sell products through your Facebook Page or Instagram feed.

    $5999

Recommendation

This module is only compatible with version 1.6 and 1.7 of PrestaShop. Our module can not be used on versions 1.5 of PrestaShop.

Support and updates

You automatically get 3 months of support for this product.

For 90 days after your purchase, you can enjoy technical and feature support, as well as access to updates available for this product.

Make sure this product runs well on your store for 12 months with Option Zen!

With Option Zen, you get access to ALL updates for the product for one year following purchase. Support from the product developer is available by email to answer all your technical and feature-related questions.

What is Option Zen?

Option Zen includes two services:

  • Unlimited after-sales support during the period covered by the option
  • Access to all updates for the product during the period

Option Zen is available at a discount when purchasing this product, but, if you miss out, you can also buy it via your customer account later. It is valid up to one year following the date of purchase of your product. The earlier you buy it, the longer you can enjoy it!

What does it include?

The following are included in Option Zen:

  • questions about using the module/theme;
  • solving technical problems related to the module/theme;
  • access to all module/theme updates.

The following services are not included in Option Zen:

  • customization and special development;
  • installing and updating the module/theme;
  • solving problems concerning third-party services, hosting, the server, or the PrestaShop software.

What's New in Version 1.0.0(12/13/2018)

  • First submit

About the developer

Community developer

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Need help?

This developer answers your questions in:
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$6999

Benefits:

  • 3 months of free support (Learn more)
  • Documentation included
  • Compatibility v1.6.0.4 - v1.7.6.1

  • Version 1.0.0 (12/13/2018)

  • Available in EN, FR

Questions? Contact the developer
This developer answers your questions in:

en fr