Your data will be transferred to the Partner when you download this module.

I confirm my contact details to continue


Yummy, your shop will love it! Your product has been successfully downloaded Need a hand to install it in your PrestaShop store? Follow our tutorial: How to install a paid or free module Addons

Log in to customer account without password

Log in to customer account without password Module

Developed by Community developer
  • PrestaShop -
module - Customer Service - Log in to customer account without password - 1
module - Customer Service - Log in to customer account without password - 2
module - Customer Service - Log in to customer account without password - 3
module - Customer Service - Log in to customer account without password - 4
module - Customer Service - Log in to customer account without password - 5


This module allows you to connect to the customer account very easily without asking for its password.
The connection can be made from the back office, but also from the front office.

What this product does for you


Customer relations Improve customer relations

This module uses an AJAX search allowing you to find a customer very quickly, just with a few letters (minimum 3) of:
  • Lastname,
  • Firstname,
  • Email,
  • Company Name,
  • SIRET,
  • APE

You can log in as a customer from:
  • The configuration of the module
  • From the front office (obviously you have to have registered your IP address in the configuration of the module previously for security reasons)
  • The order page in the back office (does not require a customer search)
  • The Customer Information page (does not require a customer search)

The display of the module is responsive in front office, so you will not be annoyed by the module to surf your shop. Access to the module from the front office is secured by your IP address from the module configuration.


With this module you will be able to connect very easily to a customer account at any time and from anywhere.
This allows for example:
  • To put in the cart one or more products,
  • To finalize an order,
  • To see a problem encountered by a customer on the shop,
  • To check that your shop is running smoothly through a customer account.

Frequently bought together

Add "Log in to customer account without password" to your cart along with:

  • The best and more popular search and layered navigation module available for PrestaShop ! Best Module Award winner.

  • Save a lot of time with the order preparation without having to open each order one by one. You can now see the details of your orders directly from the listing of orders. A real time-saver when you have a lot of orders. 


What your customers will like

For your customers, this module is very secure because you can connect to their account without having to ask for their password.

Support and updates

You automatically get 3 months of support for this product.

For 90 days after your purchase, you can enjoy technical and feature support, as well as access to updates available for this product.

Make sure this product runs well on your store for 12 months with Option Zen!

With Option Zen, you get access to ALL updates for the product for one year following purchase. Support from the product developer is available by email to answer all your technical and feature-related questions.

What is Option Zen?

Option Zen includes two services:

  • Unlimited after-sales support during the period covered by the option
  • Access to all updates for the product during the period

Option Zen is available at a discount when purchasing this product, but, if you miss out, you can also buy it via your customer account later. It is valid up to one year following the date of purchase of your product. The earlier you buy it, the longer you can enjoy it!

What does it include?

The following are included in Option Zen:

  • questions about using the module/theme;
  • solving technical problems related to the module/theme;
  • access to all module/theme updates.

The following services are not included in Option Zen:

  • customization and special development;
  • installing and updating the module/theme;
  • solving problems concerning third-party services, hosting, the server, or the PrestaShop software.

What's New in Version 1.1.1(07/18/2017)

  • * 1.1.1 Hide Connect button if there is no result for search

About the developer

Community developer

Need help?

This developer answers your questions in:
en fr es it de



  • 3 months of free support (Learn more)
  • Developed by a Top Developer
  • Documentation included
  • Compatibility v1.6.0.4 - v1.7.5.2

  • Version 1.1.1 (07/18/2017)

  • Available in EN, FR

Questions? Contact the developer
This developer answers your questions in:

en fr es it de