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Official Zendesk

Official Zendesk Module

Developed by PrestaShop Partners
(11 votes)
5 stars
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4 stars
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1 star  
1

The average rating includes all reviews over the last six months.

  • Official
    Partner
  • +1000
    downloads!
  • PrestaShop
    1.5.0.0 - 1.7.2.1
module - Customer Service - Official Zendesk - 1
module - Customer Service - Official Zendesk - 2
module - Customer Service - Official Zendesk - 3

Overview

Contextualize your customer interactions by seeing their latest orders when managing tickets inside Zendesk. Order details such as status, total, creation date, and products names and quantities are all visible from within Zendesk.
 

What this product does for you

Customer relations Improve customer relations

 This integration will save customer support agents time and contextualize interactions as they no longer need to switch between Prestashop and Zendesk's interfaces to link a ticket to customer orders.

Features

- See recent orders placed by customers inside Zendesk.
- See order details such as status, total, creation date, and products ordered.

Support and updates

You automatically get 3 months of support for this product.

For 90 days after your purchase, you can enjoy technical and feature support, as well as access to updates available for this product.

What's New in Version 1.0.2(07/25/2017)

  • 1.7 compatibility
  • New Zendesk app compatibility

About the developer, PrestaShop Partners

PrestaShop Partners

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Free

  • Compatibility v1.5.0.0 - v1.7.2.1

  • Version 1.0.2 (07/25/2017)

  • Downloads 1143

  • Already translated into en

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