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Official Zendesk

Official Zendesk Module

Developed by PrestaShop Partners
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More than 90 % of users recommend this product

20
5
1
0
2

The average rating includes all reviews since the product launch.

(28 votes)
Level: laptop laptop laptop

Users think this product is suitable for e-merchants who are:

Beginners  
13
Intermediate  
8
Advanced  
7
  • Official
    Partner
  • +5000
    downloads!
  • PrestaShop
    1.5.0.0 - 1.7.5.2
module - Customer Service - Official Zendesk - 1
module - Customer Service - Official Zendesk - 2
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module - Customer Service - Official Zendesk - 9

Overview

Contextualize your customer interactions by seeing their latest orders when managing tickets inside Zendesk. Order details such as status, total, creation date, and products names and quantities are all visible from within Zendesk.

What this product does for you

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Customer relations Improve customer relations

 This integration will save customer support agents time and contextualize interactions as they no longer need to switch between Prestashop and Zendesk's interfaces to link a ticket to customer orders.

Features

- See recent orders placed by customers inside Zendesk.
- See order details such as status, total, creation date, and products ordered.

What's New in Version 1.1.1(03/22/2019)

  • [+] add additional admin tab for Zendesk module
  • [*] allow lowercase letters in the secure_key
  • [*] minor fixes

About the developer, PrestaShop Partners

PrestaShop Partners

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Free

  • Compatibility v1.5.0.0 - v1.7.5.2

  • Version 1.1.1 (03/22/2019)

  • Downloads 5509

  • Available in en

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