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Official Zendesk Module

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Free
Home > > > > Official Zendesk
Official Zendesk

Official Zendesk Module

Developed by PrestaShop Partners
Best seller
(30) 30 votes
V1.5.0.0 - V1.7.6.2
Contextualize your customer interactions by seeing their latest orders when managing tickets inside Zendesk. Order details such as status, total, creation date, and products names and quantities are all visible from within Zendesk.
From V1.5.0.0 to V1.7.6.2

Gallery

module - Customer Service - Official Zendesk - 1
module - Customer Service - Official Zendesk - 2
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module - Customer Service - Official Zendesk - 8
module - Customer Service - Official Zendesk - 9
See all screenshots (9)

Overview

Contextualize your customer interactions by seeing their latest orders when managing tickets inside Zendesk. Order details such as status, total, creation date, and products names and quantities are all visible from within Zendesk.

What this module does for you

headset Customer relations
 This integration will save customer support agents time and contextualize interactions as they no longer need to switch between Prestashop and Zendesk's interfaces to link a ticket to customer orders.

You have a question ?

This developer answers your questions in:
fr, en, es, it
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Technical sheet

Latest update

03/22/2019

Available in

en

PrestaShop Compatibility

V1.5.0.0 - V1.7.6.2

Module version

V 1.1.1

Number of downloads

6,726

Level

Beginners

Documentation

Included

Developer

PrestaShop Partners

Developer languages

fr, en, es, it

Category

Customer Service

Need

Customer relations

Features

- See recent orders placed by customers inside Zendesk.
- See order details such as status, total, creation date, and products ordered.

What's New in Version 1.1.1(03/22/2019)

  • [+] add additional admin tab for Zendesk module
  • [*] allow lowercase letters in the secure_key
  • [*] minor fixes

You have a question ?

This developer answers your questions in:
fr, en, es, it
message   Contact the developer

About this developer

Expertise Level

Captain

Listed products

5

Developer since

11/27/2013

Country

France

Support languages

fr, en, es, it

PrestaShop Partners

PrestaShop Partners

message Contact the developer

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