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Uservoice - Product Management and Customer Support

Uservoice - Product Management and Customer Support Module

Developed by Community developer
  • PrestaShop
    1.5.0.0 - 1.6.1.17
module - Customer Service - Uservoice - Product Management and Customer Support - 1
module - Customer Service - Uservoice - Product Management and Customer Support - 2
module - Customer Service - Uservoice - Product Management and Customer Support - 3
module - Customer Service - Uservoice - Product Management and Customer Support - 4

Overview

 Product Management & Customer Support Software

What this product does for you

Traffic Analyze website traffic

 Give your customers, partners, or internal teams a voice with private labeled online feedback forums
Never miss a good idea - collect customer feedback right in your app (web or mobile) with a native user experience
Integrate feedback from every department talking to customers - support, sales, executives and even marketing

Features

  • Define your roadmap with data science and statistical significance, using metrics like revenue and customer satisfaction instead of vote counts
  • See how your products plans stack up against user-generated ideas and customer feedback with our SmartVote™ technology
  • Strengthen your business case with ROI and estimated customer impact using information from your CRM or internal databases
  • Deliver more polished products by working with a feature’s already-engaged supporters to test and provide ongoing feedback so you can iterate before launch
  • Don’t let new features get lost - use supporters as targeted marketing lists when you roll out new capabilities
  • Automate the process using integrations with issue tracking and development tools like Visual Studio Online

What your customers will like

Know that the shop, product or service is reliable
Builds a trust system

Recommendation

 Read the documentation

Support and updates

You automatically get 3 months of support for this product.

For 90 days after your purchase, you can enjoy technical and feature support, as well as access to updates available for this product.


Make sure this product runs well on your store for 12 months with Option Zen!

With Option Zen, you get access to ALL updates for the product for one year following purchase. Support from the product developer is available by email to answer all your technical and feature-related questions.


What is Option Zen?


Option Zen includes two services:

  • Unlimited after-sales support during the period covered by the option
  • Access to all updates for the product during the period

Option Zen is available at a discount when purchasing this product, but, if you miss out, you can also buy it via your customer account later. It is valid up to one year following the date of purchase of your product. The earlier you buy it, the longer you can enjoy it!


What does it include?


The following are included in Option Zen:

  • questions about using the module/theme;
  • solving technical problems related to the module/theme;
  • access to all module/theme updates.

The following services are not included in Option Zen:

  • customization and special development;
  • installing and updating the module/theme;
  • solving problems concerning third-party services, hosting, the server, or the PrestaShop software.

Installation

  •  Download the module from your account
  • Go to your shop's dashboard
  • Go to Modules
  • Click Add Module and select the archive you've downloaded from your computer
  • Install the module
  • Go to module's configuration page
  • Get your chat code from https://www.uservoice.com/
  • Frequently purchased together

    Uservoice - Product Management and Customer Support
    Easy order preparation
    Call Back
    • Community developer Developed by

      PrestaShop v1.5.0.0 - v1.6.1.17 Compatibility

    • PrestaShop Developed by

      PrestaShop v1.4.0.1 - v1.6.1.17 Compatibility

    • PrestaShop Developed by

      PrestaShop v1.4.0.0 - v1.7.2.3 Compatibility

    $119.97 Add all three to cart

    Items from the same developer - Show more details

    What's New in Version 1.0.1(05/24/2016)

    • First release

    About the developer

    Community developer

    Question?
    Need help?

    This developer answers your questions in:
    en fr it es

    $39.99

    Benefits:

    • 3 months of free support (Learn more)
    • Developed by a Top Developer
    • Documentation included
    • Compatibility v1.5.0.0 - v1.6.1.17

    • Version 1.0.1 (05/24/2016)

    • Available in en

    Questions? Contact the developer
    This developer answers your questions in:

    en fr it es