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Contact customer

Contact customer Module

Developed by DM Concept

The average rating includes all reviews since the product launch.

(3 votes)
  • Modules
    Partner Creator
  • PrestaShop -
module - Customer Service - Contact customer - 1
module - Customer Service - Contact customer - 2
module - Customer Service - Contact customer - 3
module - Customer Service - Contact customer - 4


Send emails to your customers directly from the customer form, and manage threads from the “Customer Service” panel.

What this product does for you


Customer relations Improve customer relations

This module allows you to contact your customers directly from the customer’s view form in the back-office and offer proactive support.


  • Send message to yours customers
  • Manage predefined message to save time
  • Manage threads form customer Service Panel

Frequently bought together

Add "Contact customer" to your cart along with:

  • Customers can cancel their orders on front-office from order history page, if predefined conditions are met. Store owners can adjust settings and set rules when customers can cancel their orders.

  • Upgrade PrestaShop 1.4, 1.5 or 1.6 to PrestaShop 1.7.x for an instant! MigrationPro is the best PrestaShop to PrestaShop migration module that helps you migrate all your data and keep your shop always fully up-to-date.


Support and updates

You automatically get 3 months of support for this product.

For 90 days after your purchase, you can enjoy technical and feature support, as well as access to updates available for this product.

What's New in Version 1.0.1(12/03/2015)

  • FIX Template bootstrap
  • FIX Thread workflow when customer reply

About the developer, DM Concept

DM Concept

Need help?

This developer answers your questions in:
en fr



  • 3 months of free support (Learn more)
  • Documentation included
  • Compatibility v1.6.0.4 - v1.6.1.24

  • Version 1.0.1 (12/03/2015)

  • Available in EN, FR

Questions? Contact the developer
This developer answers your questions in:

en fr