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Predefined Standard Message Reply on Customer Service

Predefined Standard Message Reply on Customer Service Module

Developed by Community developer
  • PrestaShop
    1.5.0.0 - 1.6.0.4
module - Customer Service - Predefined Standard Message Reply on Customer Service - 1
module - Customer Service - Predefined Standard Message Reply on Customer Service - 2
module - Customer Service - Predefined Standard Message Reply on Customer Service - 3
module - Customer Service - Predefined Standard Message Reply on Customer Service - 4
module - Customer Service - Predefined Standard Message Reply on Customer Service - 5
module - Customer Service - Predefined Standard Message Reply on Customer Service - 6
module - Customer Service - Predefined Standard Message Reply on Customer Service - 7
module - Customer Service - Predefined Standard Message Reply on Customer Service - 8
module - Customer Service - Predefined Standard Message Reply on Customer Service - 9
module - Customer Service - Predefined Standard Message Reply on Customer Service - 10
module - Customer Service - Predefined Standard Message Reply on Customer Service - 11
module - Customer Service - Predefined Standard Message Reply on Customer Service - 12
module - Customer Service - Predefined Standard Message Reply on Customer Service - 13

Overview

Customer service option to reply with predefined messages

 

What this product does for you

It is well known that most of the customer questions are very similar and can be answered with
standard predefined reply as oppose to typing.

Currently this is not possible on customer service page with default prestashop installation. This module addresses this issue and adds an option to quick reply with prefefined messages.
  • Time saving
  • Increased customer services productivity
  • Easier to train new customer service workers
  • Ablity to predefine polite, friendly and professional email replies

 

Features

Send predefined standard reply messages to your customers through customer service.

 

Support and updates

You automatically get 3 months of support for this product.

For 90 days after your purchase, you can enjoy technical and feature support, as well as access to updates available for this product.

What your customers will like

Your customers will receive friendly and professional replies faster and therefore this will increase customer satisfaction.

Installation

This module follows standard prestashop installtion process http://addons.prestashop.com/en/content/21-how-to
If in doubt, installation steps are attached as images.

 

Frequently purchased together

Predefined Standard Message Reply on Customer Service
Display thread and messages in user account
Dashboard - Payment means
$109.97 Add all three to cart

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About the developer

Community developer

Question?
Need help?

This developer answers your questions in:
en

$44.99

Benefits:

  • 3 months of free support (Learn more)
  • Documentation included
  • Compatibility v1.5.0.0 - v1.6.0.4

  • Version 1.0 (03/04/2014)

  • Already translated into en

Questions? Contact the developer
This developer answers your questions in:

en