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Predefined Standard Message Reply on Customer Service

Predefined Standard Message Reply on Customer Service Module

Developed by Community developer
  • PrestaShop
    1.5.0.0 - 1.6.0.4
module - Customer Service - Predefined Standard Message Reply on Customer Service - 1
module - Customer Service - Predefined Standard Message Reply on Customer Service - 2
module - Customer Service - Predefined Standard Message Reply on Customer Service - 3
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module - Customer Service - Predefined Standard Message Reply on Customer Service - 5
module - Customer Service - Predefined Standard Message Reply on Customer Service - 6
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module - Customer Service - Predefined Standard Message Reply on Customer Service - 12
module - Customer Service - Predefined Standard Message Reply on Customer Service - 13

Overview

Customer service option to reply with predefined messages

 

What this product does for you

It is well known that most of the customer questions are very similar and can be answered with
standard predefined reply as oppose to typing.

Currently this is not possible on customer service page with default prestashop installation. This module addresses this issue and adds an option to quick reply with prefefined messages.
  • Time saving
  • Increased customer services productivity
  • Easier to train new customer service workers
  • Ablity to predefine polite, friendly and professional email replies

 

Features

Send predefined standard reply messages to your customers through customer service.

 

Frequently bought together

Add "Predefined Standard Message Reply on Customer Service" to your cart along with:

  • Module to be able to create private notes in the orders in the backoffice by the store administrator. Unlimited notes and record creation by dates and employees.

    $3999
  • The General Data Protection Regulation (GDPR) comes into force on May 25, 2018. Bring your store into compliance with the EU regulations! Developed by the PrestaShop team with help from our GDPR experts, the Official GDPR Compliance module is the only one that offers you a complete solution adapted not only for your site that processes the personal data collected by the PrestaShop solution, but

    $9599

What your customers will like

Your customers will receive friendly and professional replies faster and therefore this will increase customer satisfaction.

Support and updates

You automatically get 3 months of support for this product.

For 90 days after your purchase, you can enjoy technical and feature support, as well as access to updates available for this product.

Installation

This module follows standard prestashop installtion process http://addons.prestashop.com/en/content/21-how-to
If in doubt, installation steps are attached as images.

 

About the developer

Community developer

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$4499

Benefits:

  • 3 months of free support (Learn more)
  • Documentation included
  • Compatibility v1.5.0.0 - v1.6.0.4

  • Version 1.0 (03/04/2014)

  • Available in en

Questions? Contact the developer
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