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Advanced Customer FEEDBACK Collect Vital Information Module

Price
$5999 $8299
Advanced Customer FEEDBACK Collect Vital Information

Advanced Customer FEEDBACK Collect Vital Information Module

V1.5.0.0 - V1.7.6.2
The most complete Feedback module that allows you to engage your visitors and captures their Feedback along with contact details. Turn your store into a lead generation powerhouse, build stronger customer relationships and increase conversions.
From V1.5.0.0 to V1.7.6.2
  • Item only

  • Zen Option

    Zen

  • check_circle3 months of support
  • check_circle12 months of support
  • check_circleUpgrades and future features
  • check_circleSecurity updates
Price
$5999 $8299

Overview

The most complete Feedback module that allows you to engage your visitors and captures their Feedback along with contact details. Turn your store into a lead generation powerhouse, build stronger customer relationships and increase conversions.

What this module does for you

headset Customer relations
Receiving customer feedback enables a company to correct any issues or concerns customers may have with the company's products and its services. When customers provide feedback, a company is able to save money, time and improve relationships with customers.

Advantages:
Proven Statistics
Get valuable comments from your customers and useful statistics directly into your Dashboard.

Increase conversions
Some customers don't buy because they are not sure of something, if you let them ask you their questions, you can heavily increase your conversion rate.

User-friendly interface
Our module is simple to install, easy to update, intuitive, efficient, pleasant - easy to navigate GUI and easy to remove.

Full Responsive
With a mobile focus, you can rest assured that every pixel will respond as it should no matter if your visitors are on desktop, tablet or phone.

Build stronger customer relationships
Some customers will not tell you they are unhappy with your product or service; they will just stop doing business with you. A situation such as this can be avoided when feedback is requested. 

Customisable appearance
With a fully customisable design, Customer Feedback will fit the design of your site.

Multi-Language support
This module is compatible with multi-language PrestaShop. Our module allows you to change the text for each language you want to have it in your website.

Multi-Store support
This module is compatible with multi-store PrestaShop. You can install the module in all your stores in a multi-store and use different configurations for each of them or configure once for all stores.

Easy one-click installation
The installation is according to PrestaShop default behavior. This easy process is also detailed in our documentation.

What your customers will like

When customers see a feedback button, they know that there are actual humans behind the online store and that they can always reach to you if they encounter problems.

Installation

The installation is according to PrestaShop default behavior. Very easy to install and setup.
Also we provide free support to install and configure.

For PrestaShop version 1.5.x
Log-in into your Back-office
Click "Modules" from top menu
Click on "Add a new module"
Click "Choose a file"
Browse for your module .zip
Click on "Upload this module"
Search for the uploaded module and click "Install"

For PrestaShop version 1.6.x
Log-in into your Back-office
Click "Modules & Services" from left menu
Click on "Add a new module"
Click "Choose a file"
Browse for your module .zip
Click on "Upload this module"
Search for the uploaded module and click "Install"

For PrestaShop version 1.7.x
Log-in into your Back-office
Click "Modules & Services" from left menu
Click on "Upload a module"
Browse for your module .zip
Upload and install

Other

Have any ideas how we can improve this module? Just contact us, and we will implement new features in the upcoming releases.

You have a question ?

This developer answers your questions in:
en, fr, es, de, it, cs, ru, nl, pl, tr, pt, zh

Technical sheet

Latest update

03/06/2019

Available in

en, bg, de, es, fi, fr, gb, hu, it, lt, nl, pl, pt, ro, ru, tr +10

PrestaShop Compatibility

V1.5.0.0 - V1.7.6.2

Module version

V 1.1.0

Number of downloads

20

Documentation

Included

Developer

Community developer

Developer languages

en, fr, es, de, it, cs, ru, nl, pl, tr, pt, zh +8

Category

Customer Reviews

Need

Customer relations

Features

By letting your customers give you suggestions, you can get new product ideas, receive precious feedback and improve your store.

Entrepreneurs sometimes struggle to understand why their customers don't convert. A simple and effective way to solve this problem is to listen to them and allow them to tell you why they do not buy. It is sometimes because of little details, missing product dimensions, no free shipping, etc. With Customer Feedback module, you can overcome these issues.

We carefully integrated in this module the most important features of Feedback as follows:
  • Easily change the text, color and icon of the Feedback Button
  • Set for how long time in minutes the Feedback Button disappear after a feedback is submitted (anti-spam system)
  • Option to add a bubble with text next to button to attract more customers
  • Supports multi-language
  • Customize your Feedback form by adding your shop logo, a title and a background color 
  • Let your customer have the possibility to rate a specific part of your Shop
  • Fully customize your Feedback Form by changing the icon set, by adding subject fields and by enabling the email and recommendation fields 
  • Feedback tab that allows you to see all information about customer Feedbacks
  • Incredibly simple settings for fast setup without modifying code
  • Statistics tab that allows you to see statistics about customer Feedbacks
  • Detailed step-by-step documentation
  • Multi-shop supports
  • Module already translated in English, German, Spanish, Japanese, Italian, French, Russian, Dutch, Korean, Bulgarian, Finlandian, Hungarian, Lithuanian, Polish, Portuguese, Turkish and Romanian
  • Responsive design (format valid for all kinds of mobile devices)

Recommandation

For any problems encountered in installation and configuration process we will offer you fast and quality support.
 
Also if you have any questions about the module, do not hesitate to contact us by clicking the "Contact the developer" button.

What's New in Version 1.1.0(03/06/2019)

  • We changed our logo / icon

Support and updates

You automatically get 3 months of support for this product.

For 90 days after your purchase, you can enjoy technical and feature support, as well as access to updates available for this product.

Make sure this product runs well on your store for 12 months with Option Zen!

With Option Zen, you get access to ALL updates for the product for one year following purchase. Support from the product developer is available by email to answer all your technical and feature-related questions.

What is Option Zen?

Option Zen includes two services:

  • Unlimited after-sales support during the period covered by the option
  • Access to all updates for the product during the period

Option Zen is available at a discount when purchasing this product, but, if you miss out, you can also buy it via your customer account later. It is valid up to one year following the date of purchase of your product. The earlier you buy it, the longer you can enjoy it!

What does it include?

The following are included in Option Zen:

  • questions about using the module/theme;
  • solving technical problems related to the module/theme;
  • access to all module/theme updates.

The following services are not included in Option Zen:

  • customization and special development;
  • installing and updating the module/theme;
  • solving problems concerning third-party services, hosting, the server, or the PrestaShop software.

You have a question ?

This developer answers your questions in:
en, fr, es, de, it, cs, ru, nl, pl, tr, pt, zh

Customer reviews

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