Seamlessly integrate eKomi seller and product review collection with your Prestashop account. Review requests are automatically triggered from your shop backend, and any product reviews will be displayed automatically on corresponding product pages.
What this product does for you
Improve customer relations
eKomi is the leading third-party review service, specializing in the collection, management and publishing of seller and product reviews and ratings for businesses. Thanks to our constant innovation and market-leading technology, we offer the most varied and flexible review generation methods, allowing you to reach all your clients to pro-actively request their feedback.
Automatically collect and display authentic seller and product ratings and reviews.
Increase trust in your business and boost customer loyalty to increase sales.
Activate your Seller Rating Extension to display stars on your Google Ads and increase your Click-through-rate by 17%.
Drive more qualified traffic to your site
Incentivise further purchases with our integrated coupon feature.
Decrease returns by displaying product reviews on your corresponding product pages.
Overall, the more ratings you get for your business, the more traffic you drive to your site, the more trust you create among current and potential clients, and the more you will boost your sales and ROI - so get started today!
The necessary order details are automatically read in from your shop system database which will enable eKomi to send your client a review request.
Determine which order status should trigger the review request
Request a review via email or SMS.*
Collect both seller and product* reviews from your clients.
Display product reviews and ratings automatically on the corresponding product pages through our Product Review Container (PRC)
Package prices start at €49 per month
*depending on your eKomi subscription
What your customers will like
Your clients will also appreciate being asked for their feedback!
It will reinforce the importance of their opinion for your business and make them feel appreciated, thus reinforcing customer loyalty.
Any problems or issues can easily be spotted and dealt with pro-actively.
If you decide to include discount coupons at the end of the review, they will definitely be thrilled by the treat!
If through PrestasShop Backoffice :
1- Look for ekomi in the module search tab of your backoffice
2- Click & install + configure
3- Register + insert shop Id / secret key
If through Addons marketplace :
1- Click on download
2- Login to administration panel
3- Go to administration panel → Modules.
4- Connect to PrestaShop Addons
5- In the modules tab, click on add a new module
6 - Browse on computer & Upload
7- Module Configuration
Provide required the information to enable the module
Insert your Shop Id and Shop Secret
Enable / Disable Product Reviews ( if enabled, product attributes will also be sent to eKomi i.e. product id, name, image and URL )
Select Mode. (for SMS, mobile number format should be according E164)
Choose Order Statuses on which you want to send information to eKomi
Set Enabled to “Yes” and save configuration
Module Installation (via ftp)
1- Unzip (decompress) the module archive file
2- Place the modules folder in your PrestaShop root folder Using FTP/SFTP
3- Login to the administration panel of your shop
4- Follow step # 2, 5, 6, 7 and 8 from above section respectively.