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Google Customer Reviews

Google Customer Reviews Module

Developed by Community developer
  • PrestaShop
    1.5.0.0 - 1.7.2.1
module - Customer Reviews - Google Customer Reviews - 1
module - Customer Reviews - Google Customer Reviews - 2
module - Customer Reviews - Google Customer Reviews - 3
module - Customer Reviews - Google Customer Reviews - 4
module - Customer Reviews - Google Customer Reviews - 5

Overview

Google Customer Reviews enables you to easily add the badge code and orders confirmation module on your shop. It will also allow you to gather feedback from your customers following their purchase.

What this product does for you

Conversion rate Provide customers reinsurance

The Google Customer Reviews program lets shoppers know that participating shops provide a great shopping experience and excellent customer service—giving them the confidence to make a purchase. Shops that qualify for the Google Customer Reviews program will display the Google Customer Reviews badge on their sites as well as annotated to their Google Shopping results and their Product Listing Ads.

Features

DISPLAY BUTTON GOOGLE CUSTOMER REVIEWS

A Google Customer Reviews shop will display the badge of the same name on each page of their site. Customers that click on the badge will see an expanded badge with additional details about the Google Trusted Stores program. Google Shopping seller ratings may also appear on the expanded badge, as well as a link to the reviews associated with your store.
  • automatic installation script on all pages of the site
  • provision of the badge (bottom left, bottom right, custom)
  • shaped badge (if custom layout chosen)

ORDER CONFIRMATION MODULE

The order confirmation module allows customers to opt-in to the Google Customer Reviews program and also transmits the necessary transaction information to Google. Because this module triggers the purchase protection opt-in and the Google Customer Reviews customer survey opt-in, the order details in this module must be accurate to the best of your ability.
  • Automatic installation script on the order confirmation page
  • Automatic transmissions of the order data

METHOD OF CALCULATING DATES SHIPPING AND DELIVERY

To be eligible for the program, the merchant must provide for each order a shipping date and accurate delivery. The module automatically calculates the following dates the following configuration settings :
  • average delivery time (configurable for each carrier installed)
  • cut off so that it is supported by the carrier the same day (configurable for each carrier installed)
  • days of delivery of the carrier (configurable for each carrier installed)
  • calendar of holidays / vacation
  • additional processing time (if all of the control products are in stock)
  • additional processing time (if one or more products of a command are not in stock)
  • exceptional processing time (for peak periods like Christmas)
  • force the stock (simulate a product out-stock in stock in order to obtain the shortest possible time)
  • closing days of your order shipping service

OTHER FEATURES

  • compatibility with your Google Shopping feed

BONUS

The Google Customer Reviews module includes a free export module for your comments (if you use the Prestashop Product Feedback module) to integrate them directly into the Google Product Notification tool.
Feeds available for each of your store's languages can be integrated and retrieved automatically by Google.

Note: You must apply to participate in the Google Product Reviews program to use this feature.

Support and updates

You automatically get 3 months of support for this product.

For 90 days after your purchase, you can enjoy technical and feature support, as well as access to updates available for this product.


Make sure this product runs well on your store for 12 months with Option Zen!

With Option Zen, you get access to ALL updates for the product for one year following purchase. Support from the product developer is available by email to answer all your technical and feature-related questions.


What is Option Zen?


Option Zen includes two services:

  • Unlimited after-sales support during the period covered by the option
  • Access to all updates for the product during the period

Option Zen is available at a discount when purchasing this product, but, if you miss out, you can also buy it via your customer account later. It is valid up to one year following the date of purchase of your product. The earlier you buy it, the longer you can enjoy it!


What does it include?


The following are included in Option Zen:

  • questions about using the module/theme;
  • solving technical problems related to the module/theme;
  • access to all module/theme updates.

The following services are not included in Option Zen:

  • customization and special development;
  • installing and updating the module/theme;
  • solving problems concerning third-party services, hosting, the server, or the PrestaShop software.

Recommendation

In order to take advantage of all the features of this module, you need to create a Google Merchant Center account if you do not already have one.

If so, you can go to this page and create one in minutes: http://merchants.google.com/

GOOGLE PROGRAM ACTIVATION CUSTOMER ADVISORY

  • Log in to your Merchant Center account
  • Click the 3-dot icon dropdown in the upper right corner
  • Select Merchant Center programs from the dropdown menu options
  • From the Merchant Center programs page, navigate to the Google Customer Reviews card
  • Click Get started to sign up

  • Security
    In order to protect customer confidential data, your order confirmation pages should only be accessible using the HTTPS protocol. It is therefore absolutely necessary to install an SSL certificate on your domain otherwise your integration with the program will be refused. It is advisable that all the pages of the site are secured.

    Available in the following countries
    A, B, C, D, D, ES, FR, GB, IN, IT, JP, MX, NL, NO, NZ, PL,

    For more information: https://support.google.com/adwords/answer/2375474?hl=en

    GOOGLE PROGRAM ACTIVATION PRODUCT NOTICE

  • Log in to your Merchant Center account
  • Click the 3-dot icon dropdown in the upper right corner
  • Select Merchant Center programs from the dropdown menu options
  • From the Merchant Center programs page, navigate to the Product Ratings card
  • Click Get started to sign up

  • Available in the following countries
    AT, AU, BE, CA, CH, DE, ES, FR, GB, IT, JP, NL, US.

    For more information: https://support.google.com/merchants/answer/6098512

    What your customers will like

    After making a purchase on your site, customers have the opportunity to participate in the Google Customer Reviews program and note their shopping experience at your store.

    By displaying the Google Customer Reviews badge on your shop, your customers will be able to consult the opinions of other customers and thus reassure themselves in order to proceed more serenely to the passage of command.

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    About the developer

    Community developer

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    Benefits:

    • 3 months of free support (Learn more)
    • Developed by a Top Developer
    • Documentation included
    • Compatibility v1.5.0.0 - v1.7.2.1

    • Version 2.3.2 (06/29/2017)

    • Already translated into en de es fr it

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