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More than 90 % of users recommend this product
The average rating includes all reviews over the last six months.
What this product does for you
Customer relations Alleviate disputes
Frequently bought together
PrestaShop Help Desk/Support Ticket module allows you to manage and track pre and post sale support inquiries. Create multiple departments to effectively manage inquiries. Let customers manage their support tickets from My Account section.
See key statistics for all your product pages, get marketing ideas and optimization tips to improve product performance and boost your sales, all with just a glance!
What your customers will like
This module is compliant with the European General Data Protection Regulation
Support and updates
You automatically get 3 months of support for this product.
Make sure this product runs well on your store for 12 months with Option Zen!
Option Zen includes two services:
The following are included in Option Zen:
The following services are not included in Option Zen:
Had some problems in the beginning, but excellent and quick support fixed it. Am well satisfied with value for money.
Manuela p. - 07/10/2017
it should be more flexible
Syed zia h. - 04/27/2017
I had some troubles when trying to limit the form to a specific category. Contacted support and their help was quick & effective!
Raphael R. - 04/23/2017
The reviews were selected by the developer of this product according to the satisfaction expressed by the customers.
What's New in Version 1.3.0(06/12/2018)
About the developer, FME Modules
FME Modules is comprised of dedicated PrestaShop Developers and Designers. FME developers strive for creativeness, excellence and result oriented PrestaShop solutions. We consider the practice of developing PrestaShop Themes and Modules as our life’s endeavor and not a business.
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