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Product Contact - Enquiry Form

Product Contact - Enquiry Form Module

Developed by FME Modules

More than 90 % of users recommend this product


The average rating includes all reviews since the product launch.

(11 votes)
Level: laptop laptop laptop

Users think this product is suitable for e-merchants who are:

  • Modules
    Partner Creator
  • +100
  • PrestaShop -
module - Contact Forms & Surveys - Product Contact - Enquiry Form - 1
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Product Contact enables users to ask a question directly on the product page and gets an instant reply as well. Add "Ask a Question" / Inquiry button on product pages to let visitors interact with you to ask anything related to a product.

What this product does for you


Customer relations Alleviate disputes

Features of Prestashop Product Contact / Inquiry Module

  • Add "Ask a Question" button on Product Pages
  • Add Inquiry button on desired Products & Categories
  • Customize Inquiry Button text
  • Ajax Based Smart Inquiry Submission Form
  • Multi-lingual & Multi-store supported

Answer Relevant Questions

With the help of this module, you receive queries relevant to the products and services you offer. It saves your time in replying to product related questions.

Instant Feedback

The issues asked by customers can serve as an instant feedback, which can help you in improving the content on product pages and providing more information apparently.

Avoid Cart Abandonment

The availability of product contact form reduces cart abandonment by engaging customers into products and allowing them a medium of instant communication.  


  • Customer will be able to generate a request on one click from the product page.
  • A fancy box will appear after a click and client will enter information with his comment or question and then send.
  • The moderator will give email in the configuration where emails related to product contact will be received.
  • In the configuration, you will be able to select products by search or select categories where you want to add an option for request generation.
  • List of all requests will be managed from BO, and you will be able to reply a request by editing a record.
  • Send an email automatically to clients containing your answer to their request.
  • When a client generates a request, an email will be forwarded to the moderator on given email address in configuration.
  • Multi-store support
  • Google Recaptcha
  • Multi-lingual support added
  • Validation on Fields added
  • New improved design both FO/BO
  • Ajax base form submission added
  • Email templates improved

Frequently bought together

Add "Product Contact - Enquiry Form" to your cart along with:

  • Chat with your customers through WhatsApp, the most popular messaging app. Essential module for your shop. It will enable you to create stronger relationships with your customers guiding and assisting them with their purchases in real time.

  • This module gives your customers possibility to VIEW, DOWNLOAD or PRINT product information in PDF file format.


What your customers will like

Inquire About Products

The visitors are free to ask anything about the products or services they are about to consume. They can ask a custom question, unlike the predefined FAQs.

Quick Response

Customers are overwhelmed to get a reply of their product specific query and tend to place orders with more confidence.

Contact Any Time

Unlike the telephone inquiries, customers can reach you anytime through the product contact form. They are not time bound to ask about the items listed in your store.

Legal compliance

GDPR compliance

This module is compliant with the European General Data Protection Regulation

Support and updates

You automatically get 3 months of support for this product.

For 90 days after your purchase, you can enjoy technical and feature support, as well as access to updates available for this product.

Make sure this product runs well on your store for 12 months with Option Zen!

With Option Zen, you get access to ALL updates for the product for one year following purchase. Support from the product developer is available by email to answer all your technical and feature-related questions.

What is Option Zen?

Option Zen includes two services:

  • Unlimited after-sales support during the period covered by the option
  • Access to all updates for the product during the period

Option Zen is available at a discount when purchasing this product, but, if you miss out, you can also buy it via your customer account later. It is valid up to one year following the date of purchase of your product. The earlier you buy it, the longer you can enjoy it!

What does it include?

The following are included in Option Zen:

  • questions about using the module/theme;
  • solving technical problems related to the module/theme;
  • access to all module/theme updates.

The following services are not included in Option Zen:

  • customization and special development;
  • installing and updating the module/theme;
  • solving problems concerning third-party services, hosting, the server, or the PrestaShop software.


I had some troubles when trying to limit the form to a specific category. Contacted support and their help was quick & effective!

Raphael R. - 04/23/2017

Had some problems in the beginning, but excellent and quick support fixed it. Am well satisfied with value for money.

Manuela p. - 07/10/2017

This module is simply great . And if you have some problem with it assistance is Amazing . Really a great pleasure to have bought this module . GREAT experience!

Caroline p. - 04/02/2018

The reviews were selected by the developer of this product according to the satisfaction expressed by the customers.

What's New in Version 2.0.1(07/26/2019)

  • Bugs fixed for PS-1.6, PS-1.7

About the developer, FME Modules

FME Modules

FME Modules is comprised of dedicated PrestaShop Developers and Designers. FME developers strive for creativeness, excellence and result oriented PrestaShop solutions. We consider the practice of developing PrestaShop Themes and Modules as our life’s endeavor and not a business.

Need help?

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  • 3 months of free support (Learn more)
  • Developed by a Top Developer
  • Documentation included
  • Compatibility v1.6.0.4 - v1.7.6.1

  • Version 2.0.1 (07/26/2019)

  • Available in EN, DE, ES, FR, IT, NL

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