Optimize your online store with PrestaShop's Official Marketplace!

I confirm my contact details to continue


Yummy, your shop will love it! Your product was added successfully to your cart

Product Inquiry

Product Inquiry Module

Developed by Community developer

More than 90 % of users recommend this product


The average rating includes all reviews over the last six months.

(9 votes)
Level: laptop laptop laptop

Users think this product is suitable for e-merchants who are:

  • +100
  • PrestaShop -
module - Contact Forms & Surveys - Product Inquiry - 1
module - Contact Forms & Surveys - Product Inquiry - 2
module - Contact Forms & Surveys - Product Inquiry - 3
module - Contact Forms & Surveys - Product Inquiry - 4
module - Contact Forms & Surveys - Product Inquiry - 5
module - Contact Forms & Surveys - Product Inquiry - 6
module - Contact Forms & Surveys - Product Inquiry - 7
module - Contact Forms & Surveys - Product Inquiry - 8
module - Contact Forms & Surveys - Product Inquiry - 9
module - Contact Forms & Surveys - Product Inquiry - 10
module - Contact Forms & Surveys - Product Inquiry - 11
module - Contact Forms & Surveys - Product Inquiry - 12


Product inquiry/Ask a question modules facilitates your customers with the ability to ask question about your product and helps you improve customer relations.

What this product does for you


Customer relations Improve customer relations

This module will provide a platform for communicating with customers who have any question about your product thus decreases your cart abandonment. Module offers secure key generation process which gets rid of spammers and bots and letting only customers who have rightful permission to query. Google Recaptcha also provides front-end security to stop any spam emails.

Product inquiry modules gives you thread like experience and complete history of questions/answers. You can only enable the inquiry button for not available for order OR zero price products OR catalog mode is ON.


  • Ajax base form submission to save time and make process quick
  • Stylish popup available for user to ask a question
  • Editable button text from back office
  • Show OR hide product details on left side of popup.
  • Customized message text for user reply
  • Google Recaptcha available to fight any spams
  • Email message sent to Administrator anytime a question asked
  • Email message sent to user anytime a question answered
  • Link sent to user with secure key to reply for a message
  • All questions listed for administrator to see or reply to them
  • Option to enable/disable administrator emails
  • Show only for not available for order products with message
  • Show only for zero price products(simple products only) with message
  • Show only for catalog mode ON with message

Frequently bought together

Add "Product Inquiry" to your cart along with:

  • Prestashop Abandoned cart(Email Follow up) addon helps Prestashop owners to track the abandoned carts on the store and send automatic/manual email reminders(with or without a discount coupon) and a link for direct checkout from the email.

  • This module allows you to login as a customer from your Back-Office. It is now easy to sign in as a customer without knowing the customer password! From anywhere in the Back-Office, you can search a customer and log in as him to the Front-Office.


Legal compliance

GDPR compliance

This module is compliant with the European General Data Protection Regulation

Support and updates

You automatically get 3 months of support for this product.

For 90 days after your purchase, you can enjoy technical and feature support, as well as access to updates available for this product.

Make sure this product runs well on your store for 12 months with Option Zen!

With Option Zen, you get access to ALL updates for the product for one year following purchase. Support from the product developer is available by email to answer all your technical and feature-related questions.

What is Option Zen?

Option Zen includes two services:

  • Unlimited after-sales support during the period covered by the option
  • Access to all updates for the product during the period

Option Zen is available at a discount when purchasing this product, but, if you miss out, you can also buy it via your customer account later. It is valid up to one year following the date of purchase of your product. The earlier you buy it, the longer you can enjoy it!

What does it include?

The following are included in Option Zen:

  • questions about using the module/theme;
  • solving technical problems related to the module/theme;
  • access to all module/theme updates.

The following services are not included in Option Zen:

  • customization and special development;
  • installing and updating the module/theme;
  • solving problems concerning third-party services, hosting, the server, or the PrestaShop software.


perfect service! and fast! would order again!

Maurice V. - 03/15/2018

The reviews were selected by the developer of this product according to the satisfaction expressed by the customers.

What's New in Version 1.3.0(07/29/2018)

  • GDPR compliance added

About the developer

Community developer

Need help?

This developer answers your questions in:
Ends in




  • 3 months of free support (Learn more)
  • Developed by a Top Developer
  • Documentation included
  • Compatibility v1.5.0.0 - v1.7.4.4

  • Version 1.3.0 (07/29/2018)

  • Available in en de es fr it pt

Questions? Contact the developer
This developer answers your questions in: