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Froggy Question on Product

Froggy Question on Product Module

Developed by Froggy-Commerce
  • Partner
    Agency
  • PrestaShop
    1.4.3.0 - 1.6.1.17
module - Contact Forms & Surveys - Froggy Question on Product - 1
module - Contact Forms & Surveys - Froggy Question on Product - 2
module - Contact Forms & Surveys - Froggy Question on Product - 3

Overview

 With this addon, permit your customers to ask you questions about your products.
“Froggy Question on Product” is a module that will allow you to get closer to your customers, they will be able to send you some questions on your products.

What this product does for you

Conversion rate Provide customers reinsurance

Fully configurable, this module will have options to fit better on your e-commerce website, you can choose to make the form appear in a pop-in, in a tab of your product, or in a page specially made for the form.

When a customer will send you a question, you will be notified in the admin panel of your PrestaShop. You can then process this request via the customer message thread system of PrestaShop.

The gain provided by Froggy Question on Product for your e-commerce website is not negligible since you can guide your customer before purchase. Moreover, showing reactivity by answering quickly to the message before the sale will improve your image and your reputation!

Froggy Question on Product will contribute to limit your customers' product returns, and moreover, will also help you improve your product descriptions if the same questions are frequently asked.
 

Features

  • Add a form to send a question about the product description (3 operating modes available)
  • Recording messages in the PrestaShop customer service system
  • An e-mail has been sent when a new question is sent
  • Notification via the back office (from version 1.5 or 1.4 if you’re using Froggy Toolbar)
  • Choose if you display the form non-connected customers or not
  • Ability to select the recipient questions
  • Configuring multilingual texts modules (text and links tab)

What your customers will like

It can be difficult for some visitors to decide to place an order or, they can have questions about the product before purchasing it.

Question on Product is here to help your future customer to answer their interrogation! Indeed, the customer can ask you a question directly through the contact form that is created by this module.

Support and updates

You automatically get 3 months of support for this product.

For 90 days after your purchase, you can enjoy technical and feature support, as well as access to updates available for this product.

Make sure this product runs well on your store for 12 months with Option Zen!

With Option Zen, you get access to ALL updates for the product for one year following purchase. Support from the product developer is available by email to answer all your technical and feature-related questions.

What is Option Zen?

Option Zen includes two services:

  • Unlimited after-sales support during the period covered by the option
  • Access to all updates for the product during the period

Option Zen is available at a discount when purchasing this product, but, if you miss out, you can also buy it via your customer account later. It is valid up to one year following the date of purchase of your product. The earlier you buy it, the longer you can enjoy it!

What does it include?

The following are included in Option Zen:

  • questions about using the module/theme;
  • solving technical problems related to the module/theme;
  • access to all module/theme updates.

The following services are not included in Option Zen:

  • customization and special development;
  • installing and updating the module/theme;
  • solving problems concerning third-party services, hosting, the server, or the PrestaShop software.

What's New in Version 1.3.5(06/03/2016)

  • Fix on multishop

About the developer, Froggy-Commerce

Froggy-Commerce

Former core developers of the PrestaShop solution, we chose to focus on the development of modules for PrestaShop.

With our experience in the PrestaShop company, we have a global vision of the software and we use all our knowledge to create modules that will improve your shop to make it more handy and more efficient.

We will be happy to answer any questions or requests for information.

The Froggy-Commerce Team

Question?
Need help?

This developer answers your questions in:
fr en

$39.99

Benefits:

  • 3 months of free support (Learn more)
  • Developed by a Top Developer
  • Documentation included
  • Compatibility v1.4.3.0 - v1.6.1.17

  • Version 1.3.5 (06/03/2016)

  • Available in en es fr

Questions? Contact the developer
This developer answers your questions in:

fr en