126.96.36.199 - 188.8.131.52
Using this module, customers can ask questions about products. Managers can easily manage issues and answer to customer from back office admin. Simple popup form, responsive and full control through back-office admin page. Check video and photos!
What this product does for you
Improve customer relations
We all know that customers who buying online miss comunication between seller and client. Furthermore, 83% of customers say that shopping time, there are questions about a product or purchase!
Using this module, customers can ask questions about products. It is easy and fast way to send a message about the product which will go right to your back office -> Customer questions menu tab. You could check all questions, answer to customer.
Improve relations between customer and client
Makes it easier to manage issues
I spent a lot of time to balance between security and convenience. But, if you have ideas how to improve it, I will do it for free!
Take a look at features:
- Display link on product page. It saves space and does not hurt design!
- On click link - simple popup form. Form fits for all using resolutions!
- Only a few inputs. It does not irritate the customer.
- It checks customer name length. To avoid spam! More than 1 symbol.
- It checks and validate customer email.
- I have made a simple but very effective solution to avoid all spams.
- Using cookies to avoid flood attacks.
- Convenient and simple issues management in back office!
- You will see product photo and description. Link in a new tab to product. It helps to respond quickly.
- The opportunity to respond to the client through back office!
- When the answer have sent, the record is marked as answered.
- This is created to facilitate routine business processes! I hope it helps you to increase the sales and save your precious time.
- Notification function: enable it and you will get notification about customer question to your email.
Frequently purchased together
What your customers will like
The customer can easily and quickly ask questions about product.
Support and updates
You automatically get 3 months of support for this product.
For 90 days after your purchase, you can enjoy technical and feature support, as well as access to updates available for this product.
What's New in Version 1.0.1(02/16/2016)
- Add readme documentation.
About the developer
This developer answers your questions in: