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Support Easy Plan

Support Easy Plan

Entwickelt von PrestaShop
(14 Stimmen)

Mehr als 90 % der Benutzer empfehlen dieses Produkt weiter

5 stars
9
4 stars
4
3 stars
0
2 stars
0
1 star  
1

Die Durchschnittsbewertung umfasst alle Bewertungen der letzten sechs Monate.

support - PrestaShop Support - Support Easy Plan

Kurzbeschreibung

One month of service: save time and run a more successful online store with the advice and technical assistance of PrestaShop Support!

Number of support hours included per month : 3 Hours

The Essential Support Plan includes:
  • Speedy PrestaShop service — you’ll never lose another customer! We’ll take care of your needs within 72 hours of your ticket submission.
  • Expert consultants at your service.
 
 

Was Ihnen dieser Support-Plan bringt

What the support plan does for you
Support plans offered by PrestaShop let you take advantage of expert assistance that will help you extract the most out of PrestaShop.
Our team will guide you step by step and answer questions to help you spend less time maintaining your store and more time selling.
Focus
The Easy Support Plan includes services to enhance the success of your online store.

Terms: 1 month
Number of support hours included per month: 3 Hours


Expert guidance:
  • Support for questions regarding technical issues, no matter what version of PrestaShop you’re using.
  • Recommendations regarding your server (type of hosting excluding configuration).
  • Support for module installation (excluding configuration).
  • Submission of online tickets and followed live
  • Advices to install (hosting, modules and themes)
  • Installing modules purchased addons (excluding configuration)
  • Installing Themes
  • Configuration of the back office and native modules

Also…Invitations to exclusive PrestaShop events.

An expert support team member will answer your support ticket within (during business hours): 72 hours maximum

One full month  of assistance.

Excluded from support:
  • SVN versions (in development).
  • Assistance on a solution whose core has been changed by the client.
  • Specific developments that the client wishes to add.
  • Development and integration of a graphic or theme.
  • User training.
  • Version updates.
  • Site migration.
  • Store installation.

Terms:
In order for our expert support team to deliver the best possible service, you must provide the following information:
  • FTP access
  • MYSQL access
  • Database
  • Your site’s URL
  • URL to access the Back Office
  • E-mail address and password to access the Back Office
  • Support is available Monday to Friday from 9AM to 6PM CET (Central European Time)..
  • Support is available in French, English and Spanish.

Werden häufig zusammen gekauft

Support Easy Plan
SIRET and customer group
SEO Performance (URL Cleaner)
  • PrestaShop Entwickelt von

    PrestaShop v1.4.1.0 - v1.7.2.4 Kompatibilität

  • Community developer Entwickelt von

    PrestaShop v1.5.0.0 - v1.7.2.4 Kompatibilität

  • PrestaShop Entwickelt von

    PrestaShop v1.6.0.4 - v1.7.2.4 Kompatibilität

$383.98 Alle drei in den Einkaufswagen

Entwickelt von PrestaShop - Details anzeigen

Kundenmeinung

Great support from the team!

Eric Y.

Der Entwickler dieses Produkts hat eine Auswahl an Kundenbewertungen entsprechend ihrer Relevanz vorgenommen.

Über PrestaShop Support

PrestaShop Support

Mit PrestaShop Support begleiten Sie unsere Experten beim Erfolg Ihres E-Commerce-Projekts! rnUnser Team steht Ihnen in allen Phasen Ihres Daseins als Online-Händler mit Rat und Tat zur Seite, damit Sie Ihren Online-Shop nach Ihren Wünschen und Zielen optimieren können.

Eine Frage?
Sie brauchen Hilfe?

Der Entwickler antwortet Ihnen auf
en fr

Andere Supportpläne

$279.99

  • Kompatibilität v1.4.1.0 - v1.7.2.4

  • Verfügbar in fr es en