close

Necessary update of your password on PrestaShop Addons

Hello,

You are currently the holder of an Addons account created from your Paypal account, which allows you to connect to our marketplace.

In order to increase security and simplicity, we are implementing a single authentication system. Therefore, signing in with PayPal won’t be possible on our marketplace, from April 2nd on. Read morearrow_right_alt

To continue to access your personal space on PrestaShop Addons, we simply invite you to reset your password as of now by clicking on the link below.

You will receive a new password allowing you to directly sign in to your Addons account, without using PayPal. Once logged in, you will be able to change this password in your personal space.

Your Addons account will not be affected in any way by this development.

close
Your data will be transferred to the Partner when you download this module.
close

Ich bestätige meine Kontaktdaten um fortzufahren

close

Toll, das wird Ihr Shop lieben! Sie haben gerade dieses Modul heruntergeladen. Nun müssen Sie es nur noch in Ihrem PrestaShop-Shop installieren. Brauchen Sie etwas Hilfe? Sehen Sie sich unser Tutorial an: Kostenpflichtiges oder kostenloses Addons-Modul installieren

V1.3.0.0 - V1.7.7.3
Von V1.3.0.0 bis V1.7.7.3
  • Einzelartikel
  • Zen Option
  • check_circle3 Monate Support
  • check_circle12 Monate Support
  • check_circleEntwicklung neuer Funktionen
  • check_circleSicherheitsupdates
Preis
$59.99 $89.99

Galerie

Übersicht

User.com - Free Live chat & Automatic Messaging
Much more than your current chat widget. Easy to use. With advanced features. Free forever.

Was dieses Modul für Sie bedeutet

headset Verbessert die Kundenbeziehung
  • One widget. Unlimited potential. Redefine communication with your customers using our chat - use it to gather leads, answers questions and support your clients.

  • Customized and personalized. Customize your chat widget by changing it's colour, placement, status or icon. Don't hesitate to use gifs and emojis to make communication more personalized.

  • Automate it. Use our advanced automation module to assign customers' to specific agents or to send automatic messages.

  • Chatbots are cool. Use our chatbot to communicate with your clients even when the support agents are away. You can create your own chat scenarios or use our build-in templates.

Was Ihre Kunden schätzen werden

  • Default replies
  • Multiple message modes
  • Multilanguage chat
  • Customizable design

Installation

Download the module from your account
Go to your shop's dashboard
Go to Modules
Click Add Module and select the archive you've downloaded from your computer
Install the module

Brauchst du Hilfe?

Dieser Entwickler antwortet in diesen Sprachen:
en, fr, it, es, cs, de, nl, pl, tr, pt, ru, zh

Technisches Datenblatt

Letztes Update

20.02.2020

Modulsprachen

en, bg, cs, de, el, es, fi, fr, it, nl, no, pt, ro, ru, sv, tr, zh +11

Kompatible PrestaShop-Versionen

V1.3.0.0 - V1.7.7.3

Modul / Vorlagenversion

V 1.0.2

Anzahl der Downloads

2

Dokumentation

Included

Entwickler

Community developer

Entwicklersprachen

en, fr, it, es, cs, de, nl, pl, tr, pt, ru, zh +8

Konto für Fremdleistung erforderlich

Ja

Kategorie

Support & Online-Chat

Funktionsbeschreibung

Customization
We enable a full customization of your widget so that it works well with your website and business type. It includes the size, position, colour theme and structure.

Notifications
You can set sound and push notifications so that you never miss any incoming message on the chat.

Lead generation form
Collect email addresses to provide answers when the visitor is already gone.

Default replies
To make the support easier and your answers more precise, you can make a library of default replies easily accessible from the chat panel.

Automatic assignment
You can set rules concerning the way your visitors are assigned to agents. This will make customer support easier and better organized.

Agent groups
You can assign your users to specialized support divisions such as IT, sales or basic support in order to provide a high-quality support at each step of the user journey.

See what user is typing
You can peek at what your visitors are writing even before they click “Send”.

Notes
Add notes and call out other agents directly in conversations.

Short agent bio
Let your agents share a few words about themselves to inspire friend-like conversations.

Languages
Add as many languages as you want to display chat texts and prompts in viewers language.

Three message modes
Display automatic messages in 3 different styles and see what works best in your case.

Unlimited proactive invitations
Approach your visitors with a personalized message ,e.g. to welcome them or suggest reading articles concerning products or services they are currently viewing.

Mobile apps
User.com provides you with a free mobile app for iOS and Android to chat with your visitors wherever you are.

Chat message as emails
New visitors who send a message will be asked for their email addresses. If you respond after they leave the page, your response will be sent as an email.

User profile
All users have their own profiles that include a timeline, segments they belong to as well as person-specific information stored in attributes.

User behaviour tracking
User.com tracks every page view, event and other interactions your visitors perform (along with information about the exact timestamp).

Browser and device information
Automatically gather information about: referring page, language, location, OS, screen resolution, device and IP.

Dynamic Segments
You can track your sales funnels and target specific groups of users with dynamic segments that meet specific criteria.

Lists, tags and notes
You can create lists of contacts (like a newsletter list), assign custom tags as well as add notes for internal communication purposes.

Custom Events
Add your custom JS events in order to track user behaviour like clicks, custom form submits etc.

Product events
Have access to full information on how each person interacted with your products.

Custom Attributes
Create your own user attributes that work well with your sales needs. For example “Lead’s industry” or “Company size “.

Contacts Import / Export
You can import your contacts using Zapier, Mailchimp importer or a CSV file. Moreover, if you use Intercom, you can import all your conversations and data directly from your account.

Filters
You can find users that meet specific criteria by setting filtering rules. The process does not require coding and takes seconds.

Full API
You can integrate your system with User.com database with our API. It allows you to exchange and manage user data, connect with marketing automation, chat and use the mailing system.

Empfehlung

Read the documentation

Neue Funktionen von Version 1.0.2(20.02.2020)

  • Initial release

Rechtskonformität

Datenschutz-Grundverordnung (DSGVO)

Dieses Modul entspricht der Europäischen Datenschutz-Grundverordnung.

Support und Updates

Sie profitieren automatisch von 3 Monaten Support für dieses Produkt.

Für 90 Tage nach dem Kauf können Sie sich über technischen und funktionalen Support sowie über Zugang zu verfügbaren Aktualisierungen für dieses Produkt freuen.

Garantieren Sie mit der Option Zen 12 Monate lang ein reibungsloses Funktionieren dieses Produkts in Ihrem Online-Shop!

Dank der Option Zen haben Sie für ein Jahr ab Kauf Zugang zu ALLEN Aktualisierungen des Produkts. Der Entwickler des Produkts begleitet Sie über E-Mail-Kommunikation mit Antworten auf alle technischen und funktionsbezogenen Fragen.

Was ist die Option Zen?

Die Option Zen beinhaltet zwei Services:

  • einen während der Laufzeit der Option unbegrenzten After-Sales-Support;
  • den Zugang zu allen Updates des Moduls oder Themas während dieses Zeitraums.

Die Option Zen wird beim Kauf dieses Produkts zum Vorteilspreis angeboten. Darüber hinaus kann sie auch nach dem Kauf dessen über Ihr Kundenkonto erworben werden.rnSie ist ab dem Kaufdatum Ihres Produkts bis zu ein Jahr gültig. Je eher Sie es kaufen, desto länger profitieren Sie davon!

Was beinhaltet die Option Zen?

Die Option Zen umfasst:

  • Beantwortung von Fragen zur Nutzung des Moduls/Themas;
  • Lösung technischer Probleme im Zusammenhang mit dem Modul/Thema;
  • Zugang zu allen Updates des Moduls/Themas.

Folgende Leistungen sind nicht in der Option Zen inbegriffen:

  • Personalisierung und spezifische Entwicklung;
  • Durchführung der Installation und von Updates des Moduls/Themas;
  • Lösung von Problemen bezüglich der Dienstleistungen von Drittanbietern, des Hostings, des Servers oder der PrestaShop-Software.

Brauchst du Hilfe?

Dieser Entwickler antwortet in diesen Sprachen:
en, fr, it, es, cs, de, nl, pl, tr, pt, ru, zh

Kundenbewertungen

Kein Kommentar