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Reve Chat - Online Live Chat

Reve Chat - Online Live Chat Modul

Entwickelt von Community developer
  • PrestaShop
    1.4.0.1 - 1.7.1.2
module - Support & Online-Chat - Reve Chat - Online Live Chat - 1
module - Support & Online-Chat - Reve Chat - Online Live Chat - 2
module - Support & Online-Chat - Reve Chat - Online Live Chat - 3
module - Support & Online-Chat - Reve Chat - Online Live Chat - 4
module - Support & Online-Chat - Reve Chat - Online Live Chat - 5

Kurzbeschreibung

Complete Customer Engagement Software that provides Live Chat, Voice Call, Video Chat and Visitor Analytics with your web visitors.

Vorteile und Modulbeschreibung

Kundenbeziehung Verbessert die Kundenbeziehung

  • Live Chat, the fastest way to assist your website visitors
  • Face to face communication within your website.
  • Now turn every conversation into an amazing experience with REVE Chat's awesome voice calling experience.
  • Let your customer know expected waiting time in the chat queue
  • Detailed information about website visitors at your finger tips
  • Engage with your website visitors through Proactive Chat
  • Use canned response for faster replies

Why choose our module:
  • We build user and platform friendly modules;
  • All our developers are certified by PrestaShop;
  • We can make custom modifications for the module and for your shop - contact us;

  • Funktionsbeschreibung

    • Live Chat - Customers are waiting on your website. What about offering help instantly, much faster than traditional phone or email support? REVE Chat, the online live chat software can be integrated on the website within a few minutes. There are times when visitors on your website may get confused and seek instant help. REVE Chat brings a solution to this. Anytime, visitors can click on the chat banner to initiate live chat assistance. So, adding live chat on website is one of the most effective way to communicate with your website visitors.
    • Video Chat - This feature allows visitors to talk and see the support agents in real time. Whenever they need any help, they can easily get this facility. In the REVE Chat widget, there will be a ‘Video Call’ button clicking on which they can make live video calls. Through online live chat assistance, it allows you to provide more personalized experience to your customers whenever they land on your website.
    • Voice Call - REVE Chat brings a new dimension to customer support with its Voice Calling facility. Here customers don’t need to wait endlessly for support personnel to respond. With a simple click, now they can directly call your support personnel whenever they need any help. In the REVE Chat window, there will be a ‘Voice Call’ button clicking on which they can make live calls.
    • Queuing - By adding live chat for website, now handle chat requests more efficiently when all your agents are busy in assisting others by adding live chat for website. Queuing allows your visitors to get an idea about how long they need to wait to start a conversation with your support agent. At the same time they also can see their progress and exact position in the queue. Website visitors enter in the queue when all the agents are busy and their maximum chat limit is reached. It helps agents to focus on the ongoing chats before starting new ones. With ‘Queuing’ you can modify the total number of concurrent chats for every agent.
    • Visitor Analytics - To deliver excellent support service, first you need to know your customers. ‘Visitor Analytics’ lets you track and monitor website visitors and get detailed information about their past visits, pages they have viewed, total number of chats have been initiated and many more. It helps to analyze the customer behavior so that you can communicate in a more personalized and targeted way. You can monitor the key metrics and optimize the whole process for both of your support agents and website visitors. So opt live chat for website and see the difference.
    • Proactive Chat - Connecting with your customers has become easier with ‘Proactive Chat’. It lets you reach to the website visitors for offering instant help even before they ask a question. With ‘Proactive Chat’ you can target a specific website visitor and then by using visual sound effects can deliberately invite him to initiate a live chat session. The chat invitation message can be a small chat window with a custom message saying for example, "Welcome to REVE Chat. How may I help you today?"
    • Canned Response - Save replies as canned responses to the most common questions asked by your customers. It will not only shorten your response time but also eliminate typo errors. Canned response allows you to type the reply once, save it and then reuse it during live chat with just a few keystrokes. It improves the efficiency of your support team and keep the website visitors happy with fast response.
    • Facebook Chat Integration - Have you ever wanted to live chat with your Facebook fan page visitors? With REVE Chat now you can. Apart from live chat on website, ‘Facebook Chat Integration’ offers an additional way to reach to your potential clients who visit your Facebook company page. All you need is a REVE Chat account and your company page in Facebook.
    • Chat Monitoring - ‘Chat Monitoring’ allows you to monitor the detailed chat conversation between your agents and website visitors in real time and improve the quality of your support service.

    Support und Updates

    Sie profitieren automatisch von 3 Monaten Support für dieses Produkt.

    Für 90 Tage nach dem Kauf können Sie sich über technischen und funktionalen Support sowie über Zugang zu verfügbaren Aktualisierungen für dieses Produkt freuen.


    Garantieren Sie mit der Option Zen 12 Monate lang ein reibungsloses Funktionieren dieses Produkts in Ihrem Online-Shop!

    Dank der Option Zen haben Sie für ein Jahr ab Kauf Zugang zu ALLEN Aktualisierungen des Produkts. Der Entwickler des Produkts begleitet Sie über E-Mail-Kommunikation mit Antworten auf alle technischen und funktionsbezogenen Fragen.


    Was ist die Option Zen?


    Die Option Zen beinhaltet zwei Services:

    • - einen während der Laufzeit der Option unbegrenzten After-Sales-Support;
    • - den Zugang zu allen Updates des Moduls oder Themas während dieses Zeitraums.

    Die Option Zen wird beim Kauf dieses Produkts zum Vorteilspreis angeboten. Darüber hinaus kann sie auch nach dem Kauf dessen über Ihr Kundenkonto erworben werden.rnSie ist ab dem Kaufdatum Ihres Produkts bis zu ein Jahr gültig. Je eher Sie es kaufen, desto länger profitieren Sie davon!


    Was beinhaltet die Option Zen?


    Die Option Zen umfasst:

    • Beantwortung von Fragen zur Nutzung des Moduls/Themas;
    • Lösung technischer Probleme im Zusammenhang mit dem Modul/Thema;
    • Zugang zu allen Updates des Moduls/Themas.

    Folgende Leistungen sind nicht in der Option Zen inbegriffen:

    • Personalisierung und spezifische Entwicklung;
    • Durchführung der Installation und von Updates des Moduls/Themas;
    • Lösung von Problemen bezüglich der Dienstleistungen von Drittanbietern, des Hostings, des Servers oder der PrestaShop-Software.

    Empfehlung

    Read the documentation

    Was Ihre Kunden schätzen werden

    • Fast
    • Secure
    • Reliable
    • Scalable
    • Enjoyable
    • Unbeatable

    Option Installation

    • Download the module from your account
    • Go to your shop's dashboard
    • Go to Modules
    • Click Add Module and select the archive you've downloaded from your computer
    • Install the module

    Werden häufig zusammen gekauft

    Reve Chat - Online Live Chat
    To-do-Liste (To Do List in your back office)
    Dashboard – Umsatz nach Kategorie
    $109.97 Alle drei in den Einkaufswagen

    Vom gleichen Entwickler konzipiert - Details anzeigen

    Neue Funktionen von Version 1.0.0(08.11.2016)

    • Initial release

    Über den Entwickler

    Community developer

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    $39.99

    Vorteile:

    • 3 Monate Support gratis (Mehr dazu)
    • Von einem Top Developer entwickelt
    • Mit Dokumentation
    • Kompatibilität v1.4.0.1 - v1.7.1.2

    • Version 1.0.0 (08.11.2016)

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