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Necessary update of your password on PrestaShop Addons

Hello,

You are currently the holder of an Addons account created from your Paypal account, which allows you to connect to our marketplace.

In order to increase security and simplicity, we are implementing a single authentication system. Therefore, signing in with PayPal won’t be possible on our marketplace, from April 2nd on. Read morearrow_right_alt

To continue to access your personal space on PrestaShop Addons, we simply invite you to reset your password as of now by clicking on the link below.

You will receive a new password allowing you to directly sign in to your Addons account, without using PayPal. Once logged in, you will be able to change this password in your personal space.

Your Addons account will not be affected in any way by this development.

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check_circle Das Produkt wurde zum Warenkorb hinzugefügt

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Your data will be transferred to the Partner when you download this module.
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Ich bestätige meine Kontaktdaten um fortzufahren

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Toll, das wird Ihr Shop lieben! Sie haben gerade dieses Modul heruntergeladen. Nun müssen Sie es nur noch in Ihrem PrestaShop-Shop installieren. Brauchen Sie etwas Hilfe? Sehen Sie sich unser Tutorial an: Kostenpflichtiges oder kostenloses Addons-Modul installieren

UVdesk - Free Helpdesk Ticket System

UVdesk - Free Helpdesk Ticket System Modul

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Entwickelt von Webkul
V1.6.0.4 - V1.7.8.8
Von V1.6.0.4 bis V1.7.8.8

Übersicht

Integrate UVdesk ticket system in your Prestashop store to provide a support platform to your customers. A dedicated support platform to resolve the queries of customers will help to build customers trust towards your brand.

Was dieses Modul für Sie bedeutet

headset Verbessert die Kundenbeziehung
  • All pre-sale & post-sale queries can be managed from one place.
  • Admin can reply to those tickets created by the buyer.
  • Admin can delete the tickets from PrestaShop backend.
  • Admin can assign an agent to the ticket who will look after the customer issue.
  • Admin/Assigned agent/Customers can add attachments on ticket replies.
  • The filter option can be used to search for a specific ticket using various parameters.

Was Ihre Kunden schätzen werden

  • Customers can raise their queries any time from the platform.
  • Customers can view their previously created tickets in their account.
  • Customers can add a collaborator in the ticket.
  • Customers are notified via mail when the admin replies on their created ticket.

Installation

  • Go to the back office-> modules -> Upload a module
  • Upload zip file of ‘UVdesk - Free Helpdesk Ticket System’
  • The module will automatically get installed on your Prestashop

Brauchst du Hilfe?

Dieser Entwickler antwortet in diesen Sprachen:
en

Technisches Datenblatt

Letztes Update

16.10.2019

Modulsprachen

en, ar, bg, de, es, fr, it, nl, pt, ru +4

Kompatible PrestaShop-Versionen

V1.6.0.4 - V1.7.8.8

Modul / Vorlagenversion

V 4.0.2

Anzahl der Downloads

1

Dokumentation

Included

Entwickler

Webkul

Entwicklersprachen

en

Konto für Fremdleistung erforderlich

Ja

Kategorie

Kundenservice

Funktionsbeschreibung

  • Integrate UVdesk Helpdesk System with your PrestaShop Store
  • Easy interaction between Admin and Buyers
  • A well-managed helpdesk system for your PrestaShop site
  • Absolutely Free of Cost Addon (Admin will have to sign up to UVdesk if he/she does not have an existing account)
  • Buyers can raise ticket relating to any concern/issue/enquiry.
  • Admin can reply to those tickets created by the buyer.
  • Admin can delete the tickets from PrestaShop backend.
  • Admin can assign an agent to the ticket who will look after the customer issue.
  • Admin/Assigned agent/Customers can add attachments on ticket replies.
  • The filter option can be used to search for a specific ticket using various parameters.
  • The customer can add a collaborator to the ticket to keep the third party in the loop if needed.
  • Use Upgraded UVdesk Plans to avail various other features.
  • The module translation is available in following languages: French (fr), Arabic(ar), Spanish(es), German(de), Italian(It), Russian(ru), Japanese(ja), Dutch(nl), Bulgarian (bg), Portuguese (pt).

Neue Funktionen von Version 4.0.2(16.10.2019)

  • Buyers can raise ticket relating to any concern/issue/enquiry.
  • Admin can reply to those tickets created by the buyer.
  • Admin can assign an agent to the ticket who will look after the customer issue.
  • The customer can add a collaborator to the ticket to keep the third party in the loop if needed.
  • Admin/Assigned agent/Customers can add attachments on ticket replies.

Support und Updates

Wenn Sie Ihr Business Care-Abonnement für Ihr erstes Jahr ist automatisch enthalten und wird am Ende der Periode stillschweigend verlängert.

Sie können Ihr Abonnement jederzeit vor dem Ende des aktuellen Zeitraums kündigen.

In Ihrem Abonnement enthaltene Dienste:

  • Sicherheits-Updates
  • Kompatibilitäts-Updates
  • Upgrades und zukünftige Funktionen
  • Unbegrenzte Unterstützung

Wollen Sie mehr Details? Sehen Sie sich die am häufigsten gestellten Fragen zuBusiness Care.


Brauchst du Hilfe?

Dieser Entwickler antwortet in diesen Sprachen:
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